Network connection issue [Merged Thread]

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  • ShtookbagShtookbag Member Posts: 0
    I have an iPhone 6S plus. Ios 14.0.1. Just updated to the red goblin/ghost rider update yesterday. Worked fine all day until 11pm last night. Does not load game anymore. Stuck on loading screen.
  • OneShotOneKill4OneShotOneKill4 Member Posts: 2
    I'm having the same issues
    Google Pixel 4xl
  • LimozineLimozine Member Posts: 2

    Meanwhile I still can't even log in, it wouldn't even let me download the update.
  • AlphaStark20AlphaStark20 Member Posts: 61
    Redmi Note 8 Pro. This is too much. It took me 16 minutes still not connected. I can't tolerate this for too long. Kabam I AM BEGGING YOU TO FIX THIS. PLEASE.
  • Nopiii111Nopiii111 Member Posts: 29
    it takes ages to log in and press fight in game.
    Device : Samsung galaxy S7 edge
  • Nopiii111Nopiii111 Member Posts: 29
    + Laaaaaaaaag
  • LabeenLabeen Member Posts: 1
    The game was working just fine until one day after the 28.2 update it was stuck on logging in screen and also shows the poor connection symbol at the lower right corner even though internet is working just fine
  • Oseus98Oseus98 Member Posts: 22
    I'm having the same issue since i updated the game
  • DestroyyourchamDestroyyourcham Member Posts: 38
    Please solve this issue.. It taking too much time to login
  • tiddytiddy Member Posts: 8
    @kabam Vydious" is there any update you can give us?
  • GAMEOVERJamesGAMEOVERJames Member Posts: 905 ★★★
    edited October 2020
    Some of my alliance members complained that they couldn’t get access to the game, but stuck in the Login Screen.

    They share a same trait that all of them are using Android Phone.

    Is there any Android phone-using player having same login issue?
  • grud9egrud9e Member Posts: 85
    Having the same issue here. It takes like 3-5 minutes to load the game.
  • grud9egrud9e Member Posts: 85
    Galaxy s8 here

    Takes 3-5 minutes to load game. Constant connection issues and lag when moving from eq to arena to inventory etc.
  • DylanphileDylanphile Member Posts: 59
    Same SUPER slow login and transition screen issue for me.

    Google Pixel 3 XL
    Android 11

    Takes between three and four minutes to log in, and I am almost always prompted for a fresh login whenever I pop out of the game for a minute.
  • LeoZedLeoZed Member Posts: 653 ★★★
    Takes a very long time to login and general slow switch between tabs as well. Kabam, please resolve this. We are missing out on daily rewards because of the huge login time and not having the patience to wait for such a long time.
    Device Samsung On7 prime
    Android
    Both wifi and data
  • rahul9582084064rahul9582084064 Member Posts: 36
    Three days after update (IST), MCOC is not responding properly. I'm struck on the initial 'logging in page' and it's showing the wifi sign whereas my internet speed is about 10-15 mb/s.
    My in-game name: SoulSurvivor95
    My device: Motorola G5s plus
    Operating system: Android
    Android version : 8.1.0
    MCOC version : 28.2.0
    Internet connection: cell data
    Also tried uninstalling and reinstalling the game but in vain
  • 95Huskers95Huskers Member Posts: 5
    I'm having SAME issue! Been trying for over an hr now. I'm using my WiFi which has excellent connection. I've even tried using data. My phone is LG G6
  • NavieenNavieen Member Posts: 137 ★★
    Same thing here, Kabam can you sort this out please, majority of players are suffering from this bug. It took me 14 minutes today, literally 14 minutes to load into the game
  • SlimCraigySlimCraigy Member Posts: 20
    edited October 2020
    Evertime I try and log in I get hit with the connection error symbol until the game decides to let me in. Starrting to annoy me now!
    Kabam. Get it sorted!
  • Aziz5253Aziz5253 Member Posts: 495 ★★★


    At this point I've literally been waiting for 30 mins to get into the game, checked both on wifi and cellular, force stopped and restarted the game, restarted the device, still not in. Maybe I'll consider quitting since there's been no update on this by anyone.

    Looks like they're phasing the game out for Android
  • Rakee007Rakee007 Member Posts: 6
    I have the same issue
    Im using Xiaomi Redmi Note 8 Pro
    Android 10
    MIUI 12.0.3
    And im using wifi
  • Normax_XNormax_X Member Posts: 551 ★★★
    yeah its taking me like 3 minutes everytime I wanna log in, doesn't seem like a lot but for just logging into the game it's a bit much
  • StrategicStrategic Member Posts: 632 ★★★
    Galaxy S8 here.
    It does log in but takes between 2 to 5 minutes and even ingame loading screens can take about 3 times longer than usual.
    Android 10 latest update on both wifi and 4G.
  • Eternity0Eternity0 Member Posts: 112 ★★
    Xiaomi note 9S (Android 10)
    On cellular 4G & Wifi both

    Still lagging upon loading takes 5-7 mins, incursions are frustrating with this connection issue, Aq & Aw after each fight shows a wifi sign for indicating connection issue! Its a mini heart attack and prayer everytime -_-

    Give us an update atleast!
  • Colonaut123Colonaut123 Member Posts: 3,091 ★★★★★

    My game is struck on loading screen and showing the wifi sign whereas my internet speed is 10 mb/s. I tried every thing even uninstalling and then downloading it from play store. But it is struck on the initial screen.


    Device : Motorola G5s plus
    In-game name: SoulSurvivor95
    Device Version : 8.1.0
    Game version : 28.2.0

    @rahul9582084064

    I have the same device. Do you have a VPN server of some sort running? Since the update, the game servers seem to deny requests from VPN servers. I have to disable my VPN firewall in order to play. But even then, he only logs in while using 4G. Once I'm logged in, I can switch to Wi-Fi.
  • Oseus98Oseus98 Member Posts: 22
    Not able to log in at all
  • Oseus98Oseus98 Member Posts: 22
    I have the same issue. Stuck on the loading screen
    Using a Samsung galaxy A31
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