[Android] Lag, Crashing and Performance Investigation

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  • Rayven5220Rayven5220 Member Posts: 2,090 ★★★★★
    In-Game Name: Rayven5220

    Device and Model: Galaxy S8

    Device Operating System: 9 if you mean android version.

    Cellular or WiFi: both. I've tried both.

    Game Version Installed: 32.1.0

    Game mode: Everything but war because we don't do war.

    Description: Dexterity doesn't trigger half the time, my game will literally pause for seconds at a time mid fight, and sometimes it's just down right slow in a fight when it doesn't pause on me.
  • Cereal_Killer_CKCereal_Killer_CK Member Posts: 15
    In-Game Name: Da Calvin Klein
    Device and Model: Galaxy A30
    Device Operating System: 11
    Cellular or WiFi: Both
    Game Version Installed: 32.1.0
    Game Mode: All

    Game is freezing mid fight, and when it resumes my opponent had already hit me or I miss a timing window to throw a special and get blocked and hit. It's been happening sporadically for a while but more often since the latest update (every other fight it happens), making tough fights all about chance and not about skill.

    I'm currently trying to explore variants so it can be very frustrating...
  • adylayo12adylayo12 Member Posts: 1
    In-Game Name: wolfman4life
    Device and Model: galaxy s10
    Device Operating System: 11
    Cellular or WiFi:  both
    Game Version Installed: confirm
    Game Mode: Story Quests, Event Quests
    Description of the Issue:  after I start the fight în few seconds the game is starting to have lag and poor performance. This îs happend on every champion , every map , aganst to all defender. I dont have this problem before I have it after I make the Last update
  • ZumsicZumsic Member Posts: 15
    Come on Kabam!! So really no one will acknowledge the issue with the latest update !? The game is unplayable for almost five days now and no one is giving any info about it!!
  • UzumkinarutoUzumkinaruto Member Posts: 6
    IGN: ÑARUTØ
    DEVICE : Poco F1
    Operating system: MIUI 12.0.3, Android 10
    Cellular or wifi : both
    Game version : 32.1.0
    Game mode: All

    Since the new update my game is lagging in between fights in all modes whether I play arena or do questing .Never had this kind of issue earlier.i don't think I'll be able to do summer of pain for this week if this kind of lag occurs.

  • füüreraadufüüreraadu Member Posts: 3
    In-Game Name: füüreraadu
    Device and Model: CAT S42
    Device Operating System: Android 11
    Cellular or WiFi: Both
    Game Version Installed: 32.1.0
    Game Mode: All

    Crashes and freezes all the time. 3 fights is max i can do befor the game crashes and i have to restart it for atleast 2-3 times. Started after last update
  • SeleucusSeleucus Member Posts: 1
    In-Game Name: The_Emperor
    Device and model: Samsung Galaxy S8+
    Device Operating Model: Android 9.0
    Cellular or WiFi: both
    Game version: 32.1.0
    Game mode: all
    Desciption of the Issue: horrible laggs since the newest update, noticeable fps drops, 2-3 sec freezes during the fight. Most importantly OVERHEATING after 3-5 minutes of the game. At the current stage game is not playable for me. I have spent decent amount of cash in this game, so I would like to hear some feedback, thank you in advance!
  • füüreraadufüüreraadu Member Posts: 3
    in-Game Name: füüreraadu
    Device and Model: CAT S42
    Device Operating System: Android 11
    Cellular or WiFi: Both
    Game Version Installed: 32.1.0
    Game Mode: All

    It is getting worse almost every time i try to play the game. It crushes every single time after few minutes in (sometimes I cant even get to the starting screen). This is unplayable now. Deal with the problem
  • Razor_360Razor_360 Member Posts: 27
    In game name - RAZOR 360
    Device model - Samsung A72
    Device OS - 11
    Wi-Fi
    Game Version - 32.1.0
    Game Mode - Story Quests, Event Quests, Arena
    Description - Very glitchy mid fights, screen getting stuck for a few seconds, and input delay when trying to parry and dex
    I experienced these problems when trying to do my uncollected run, i was using bwdo, and as i began the fight after the loading screen ran through, the frame rates became glitchy and the worst part is that the AI was very responsive while my character was glitching, and i ended up losing more health than i had intended to. After that, it had kept repeating again, and i thought that it was because battery saver was on and my refresh rate was the problem, however, that was not the case as it got worse after i turned it off. The other issue was the input lags for parry and dexterity meaning that whenever i try to dex, the character keeps blocking, and this is very annoying as unblockable attacks deal a heavy load of damage, this has been very inconvenient as it has made be doubt my abilities as a player of this game and made me very anxious about the playstyle i should be implementing for a fight, and often i get confused when these issues occur. Please Kabam fix this issue i dont want to have to uninstall this game.
  • AKTEKAKTEK Member Posts: 312 ★★
    In-Game Name- AKKKTEK
    Device Model -Redmi Note 10
    Device OS- Android 11
    Cellular or Wifi - Both
    Game Version- 32.1.0
    Game Mode - Arena, Event Question, Story quest
    Description- Random lagging in between fights and frames are getting paused for about 1-1.5 seconds. But moves are already completed by ai when freezed. This is making this game almost unplayable.
  • BoborussoBoborusso Member Posts: 1
    In-Game Name: BoboRusso
    Device and Model: Samsung S10
    Device Operating System: android 11
    Cellular or WiFi: Both
    Game Version Installed: 32.1.0
    Game Mode: All

    Description of the Issue:

    Same issue in every mode : as soon as the fight is long enough ( around 45 sec/ 1 min) game is beginning to lag ( some times during defenders specials/ or when défender recovers from attacker specials)
    Another issue ( every 10/ 15 fights) the game lags and then freeze for 1 to 3 seconds

    I m not doing any difficult content due to this issue
    But i m forced to try emma and this fight is too tricky to be done with bugs !
    I hope that my comments will be helpful to resolve this matter

    .
  • SearmenisSearmenis Member Posts: 1,593 ★★★★★
    In-Game Name: Searmenis
    Device and Model: Redmi Note 9 Pro
    Cellular or WiFi: Both
    Game Version Installed: 32.1.0
    Game Mode: All

    Parry bug remains, Dex is ok, I didn't had a dexterity problem in the past anyway, but game keeps freezing once or twice/fight, everywhere. And, some times my combo is broken by a defender's special just before the last, 5th hit. AI intercepts like crazy too.
  • H3neRyH3neRy Member Posts: 309 ★★★
    edited August 2021
    In game name: Reed3mer
    Device name: Samsung Galaxy A50
    Internet connectivity: Wifi
    Game version: 32.1.1

    Game issues:

    1. Game freezes for 2 seconds at the start of the fight and midway randomly. When it returns to normal i get smacked in the face cause i was dashing back when the game froze.

    2. Parry appears on the screen but the a.i. is not stunned despite having parry, stupefy and perfect block maxed out.

    3. You try to dash back dexterity text appears but the a.i. catches you anyways.

    4. You're at 2 bars of power you try to activate a special attack so you press the button to activate it but then you press it again and again and again and finally after 3-4 blocked hits finally You're able to activate your sp2.

    5. Last one maybe not a bug but definitely worth reporting on how when you and a.i. both have bars of power (maybe not the same power) and you try to activate your special but it doesn't work cause the a.i. activated its special attack at the same time as you have.

    Fix the issues please, I've never asked for compensation but all i ask you guys is to fix the game we all love.

    Otherwise I'll have to buy an overpriced I phone 📱which I don't want to buy, but I've seen sweadah's videos and he runs the game on an i phone and the game runs quite smoothly.

    Thank you for reading and have a great day.
  • matatoniomatatonio Member Posts: 2
    edited August 2021
    In-Game Name: matatonio
    Device and Model: Samsung Galaxy S10+
    Device Operating System: 11
    Cellular or WiFi: Both
    Game Version Installed: 32.1.1
    Game Mode: All

    After the latest update the game has been lagging pretty bad for a second or 2, at least 2 times per fight, in all game modes.
  • ChampioncriticChampioncritic Member Posts: 3,347 ★★★★
    H3neRy said:

    In game name: Reed3mer
    Device name: Samsung Galaxy A50
    Internet connectivity: Wifi
    Game version: 32.1.1

    Game issues:

    1. Game freezes for 2 seconds at the start of the fight and midway randomly. When it returns to normal i get smacked in the face cause i was dashing back when the game froze.

    2. Parry appears on the screen but the a.i. is not stunned despite having parry, stupefy and perfect block maxed out.

    3. You try to dash back dexterity text appears but the a.i. catches you anyways.

    4. You're at 2 bars of power you try to activate a special attack so you press the button to activate it but then you press it again and again and again and finally after 3-4 blocked hits finally You're able to activate your sp2.

    5. Last one maybe not a bug but definitely worth reporting on how when you and a.i. both have bars of power (maybe not the same power) and you try to activate your special but it doesn't work cause the a.i. activated its special attack at the same time as you have.

    Fix the issues please, I've never asked for compensation but all i ask you guys is to fix the game we all love.

    Otherwise I'll have to buy an overpriced I phone 📱which I don't want to buy, but I've seen sweadah's videos and he runs the game on an i phone and the game runs quite smoothly.

    Thank you for reading and have a great day.

    Too early to judge for 2), you never know if there is a missing interaction or node that you missed out
  • mercurialvapormercurialvapor Member Posts: 6
    In-Game Name: mercurialvapor
    Device and Model: Note10plus
    Device Operating System: Android 11
    Cellular or WiFi: both
    Game Version Installed: 32.1.1 with Aug 13 update
    Game Mode: All
    Description of the Issue: frames lagging midfight and input not responsive.
  • Umar7Umar7 Member Posts: 44
    In-Game Name: M. Umar
    Device and Model: Galaxy A30S
    Device Operating System: 11
    Cellular or WiFi: Both
    Game Version Installed: 32.1.1
    Game Mode: All

    There's so much lag during fights that the game isn't enjoyable anymore.
  • Pritty14Pritty14 Member Posts: 7
    In-Game Name: Pritty
    Device and Model: Galaxy A32
    Device Operating System: 11
    Cellular or WiFi: Both
    Game Version Installed: 31.1
    Game Mode: All
    Description of the Issue: At the start of any fight when the champions run in it lags like crazy and only adjusts correctly after 2 to 3 seconds. Input lag in every fight and game freezing when dashing in, intercepting, dexing. Occasionally when getting towards the end of my 5 hit combo (MLLLM or MLLLL) a heavy will be randomly thrown.
  • Halcomp17Halcomp17 Member Posts: 2
    In-Game Name: [MM2] Euphonistar
    Device and Model: Galaxy Note 20
    Device Operating System: Android Version 11 One UI version 3.0
    Cellular or WiFi: Both – Verizon
    Game Version Installed: 32.1.1
    Game Mode: All modes.. AQ, AW, story quest, monthly quest
    Description of the Issue: When I start a fight, at a random time it will freeze. Most times while performing a combo, but it is always at a random time. Lately it has been happening multiple times during a fight. The most has been 3. It used to be 1 and done but now I typically get 2 and its just about every fight I do. This happens when at home on wifi and I have a great connection, happens at work, happens on cellular.
  • Kabam LotoKabam Loto Moderator Posts: 1,997

    Hello @Andyscouse86. Thank you for reporting the same issue for iOS. In the forum though we recommend using another announced thread for iOS-client issues. You may also want to submit a ticket to support where you can provide a bit more information on a problem with the game you run into.
  • Ciftci_35Ciftci_35 Member Posts: 13
    Oyun içerisinde aniden hızlanıyor sonra yavaşlıyor buda oyun oynamayı zorlaştırıyor lütfen bu telefona Marvel i oynamak için optimize eder misiniz.

    Oyunu zaten kaldırdım ve yeniden indirdim. ve bu noktada Hücre veya Wifi verilerinde hemen hemen tüm içeriklerde animasyon sürekliliğini kaybediyorum.

    Ne zaman düzeleceğini bilmiyorum ve oyunda rahat hareket edemiyorum lütfen yardımcı olun güncelleme ne zaman gelecek.

    TELEFON: Xiaomi Mi 10T Pro
    İşletim Sistemi: MIUI Global 12.5.1 (Android tabanlı)
    MCOC VERSİYONU: ​​32.0.0
    OYUN YER: Türkiye
  • Cap366Cap366 Member Posts: 130
    IGname: Cap366
    OnePlus 5t
    Up to date
    Newest update
    Event quest and sop
    Ive been not landing parties and inputs have been lagging. I don't know if it's me but I feel like it's happening way to often where I perfect block and there's no parry. Also sometimes it says parry but there is no parry stun in the fight where there are no nodes saying parry stuns don't work. I have spent lots of revives because of this bug. I don't usually ask for compensation but can we please get like a pack of 5 revives?
  • ZumsicZumsic Member Posts: 15
    Nothing is resolved with the latest update!! The lag is still horrible, and on top of that, the game started to crash mid fight. Unplayable!! How in the holy F are we supposed to fight in the SOP, or summoner showdown, or AW???
  • füüreraadufüüreraadu Member Posts: 3
    The last update or what ever it was did nothing!!! The game still crashes whenever it feels like. Reloading the game 4-5 times to make a single fight is beyond acceptable. Instead of offering **** packages of other **** to buy and make money for kabam start dealing with the problem please!
  • RapRap Member Posts: 3,219 ★★★★
    edited August 2021
    Okay, ima throw this out! I have no clue how it relates or works as far as the app but i have found that the game lag begins when i reach 2 megs in the cache. Clearing the cache fixes it until it reaches 2 megs again.
    I have shut off every last app i can on the phone to clear ram. But even if i do the game lags at 2 megs cache. With the other apps running or not running when the game hits 2+ megs in cache it lags! Clear it it runs smooth (for a while).
    I am on a Samsung Galaxy a11, Android version 11 with the games most current updates.
    Hope this helps some of you! This is a total pain!
  • KirillexiKirillexi Member Posts: 11
    Kirillexi said:

    In-Game Name: Kirillexi
    Device and Model: Poco X3
    Device Operating System: Android 10
    Cellular or WiFi: WiFi
    Game Version Installed: v32.0
    Game Mode: All of them.
    Description of the Issue: https://www.youtube.com/watch?v=ft_R95cusYE&ab_channel=KirillV
    fps low

    Updated to 11 android and V12.5.1.0.RJGRUXM lags disappeared everything became fine.
  • Ciftci_35Ciftci_35 Member Posts: 13
    Oyun genelinde hızlanıyor sonra yavaşlıyor buda oyun oynamayı zorlaştırıyor lütfen bu telefona Marvel i oynamak için optimize eder misiniz.

    Oyunu zaten kaldırdım ve yeniden indirdim. ve bu hücre veya Wifi verilerinde hemen hemen tüm eğitimleri kaybediyorum.

    Ne zaman gelmeyecek ve gelecek olacak hareketum. yardımcı olun ne zaman gelecek.
    Savaş sezonu başladı ve yeni maceralari oynamak çok zor oyun gerçekten sıkıcı bir durum oldu

    TELEFON: Xiaomi Mi 10T Pro
    İşletim Sistemi: MIUI Global 12.5.1 (Android tabanlı)
    MCOC VERSİYONU: ​​32.1.1
    OYUN YER: Türkiye
  • MalcolmFlexMalcolmFlex Member Posts: 12
    In-Game Name: Malcolm Flex
    Device and Model: Galaxy Note 8
    Device Operating System: 9
    Cellular or WiFi: Both
    Game Version Installed: 32.1.1
    Game Mode: All
    Description of the Issue: Inputs are not registering. Attacks or movement just will not come out until many tires later. If I'm holding block, sometimes it just drops and my champ will run forward. This has been happening since the hot fix for parry/dex issues.

    https://m.youtube.com/watch?v=6gsg0G-Jbe0

    Video shows multiple taps before attack comes out.
  • PicoBpPicoBp Member Posts: 39
    In-Game Name: PicoBp
    Device and Model: Samsung Galaxy S10+ (Exynos)
    Device Operating System: Android 11
    Cellular or WiFi: Both (2.4GHz/5GHz WiFi on 500Mb/20Mb internet connection, T-Mobile HU 4G Cellular)
    Game Version Installed: 32.1.1
    Game Mode: It's constant in all game modes.
    Description of the Issue: Game freezing mid-fight, dropping framerates from 30 to as low as 15-20, dropped and delayed inputs, screen stutter. Not related to any specific champ or fight, it's how all the game is since 32.0.

    Example video, the freeze and stutter is not the recording, but how every single fight runs.
    https://youtu.be/AshHqECQzis
  • Keegz22Keegz22 Member Posts: 2
    Guys, when is this going to be fixed?? It's starting to really frustrate me and is making the game extremely unenjoyable and hard to manage. Not only is there a constant lag, which is super painful, but every time this happens, the AI is able to intercept or throw specials first. No throw the dexing and parry issue on top of that. This is making war unbearable. There are so many bugs in War. Some of the nodes are bugged badly...with the Fury charges, they just keep increasing, regardless of you resetting them. On both occasions I have been hit with 16/17 furies destroying my team in one go. Not to mention I fought 2 Metal opponents with my duped rank 2 6* Red Mags and i didn't get my magnetize on either of them. What is going on!!!! I have used more resources and units over the last few months than I ever have in 6 years, not even to face the Grandmaster for the first time. I'm frustrated, and this is ruining the game I love.
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