Game freezing for 3-5 seconds at a time in fights, loading into and out of crystal screen takes at least 10 seconds longer and inputs being ignored in fights much worse since last update.
I found a possible way to look into these performance issues. My Xiaomi mi10T pro has a function to display the fps. (Hidden in developer options, power monitor) And i noticed that in some fights it will top out at 30fps. (25-30fps) In these fights the timing of blocks is off and the game runs terrible, like the defender is on a higher frame rate than i am. In other fights the fps goes from roughly 75fps till 90 fps, in these fights everything feels normal. From fight to fight in quests this can go one or the other way, I didn't really found some way to predict it.
In-Game Name: BuckRogers Device and Model: Xiaomi Mi 10T pro (SD 865) Device Operating System: Android 11 (MIUI 12.1.5) Cellular or WiFi: WiFi Game Version Installed: Latest. 31.0.1 Game Mode: In which game mode did the error occur? AQ, AW, Quests, Story Description of the Issue: Failing blocks, missing inputs, performance issues, random heavy's. But related to what i mentioned in the begining.
My older SD835 Xiaomi mi mix 2 has none of these issues.
Deathduet Samsung a12 Android 10 Both home WiFi and mobile data 31.0.2. I think? 1144511 in game - no option to update on Google Play I should add.
AQ fights 20+ minutes on loading screen and freezing when i click fight. Between here and being stick on load screen game freeze for 5mins mins ish. Then stuck for an eternity. Claire 5/65s100ish vs mystic doombot map5 right corner first fight. Minimising makes it crash out and thats half hp gone. Tried multiple times and so far lost an hour loading and not going to bother trying to start a fight at 12.5% hp and it getting chopped in half again due to a freeze and another crash.
In game name - Royal Grv Device and model- One+ 7Pro Device oprating system- Android 11 Cellular or WIFI- both Game version- Latest Game mode- Every mode Description of issue- Insane disconnection, every 20-30 minutes, in between fights. Can't complete quest. Need to do every fight atleast twice. Arena is nightmare. Too juch milestone abd now this. Grinding like crazy still not able to reach all milestone. Before it was easy . Arrange compensation that's insane these days.
In game name- D3V1LAsmit Device and model- Samsung galaxy grand prime Operating system- Android 8.0 Using Wifi at all times Game version- 31.0.1 Game mode- All Description:- In certain fights the screen freezes and then after 2 seconds the game resumes and the defender most probably has hit me till then and this causes me to use a lot of revives and health potions. Whenever there is a pro-player bug..u stop the game immediately and fix it but these bugs still exist cuz you can make money off of players buying revives and potions
In game name : Pac-Outlaw Phone type : Sony Xperia 10 Android 10 Model : 13113 Internet : Cellular Game version : 31.0.1
I'm having issues with all my characters, they don't respond to control on the screen. I can't Heavy attack and sometimes, I can't block. special attack won't respond when I press it. In Alliance Quest, the game will stuck in loading until I exit and re-opened the game, but then the fight will be counted as loss. Not responding to what I pressed on the screen constantly occurs most of the time, and it's happen in all fights.
Game mode- monthly quests, side quest, actually in all modes (including while you are in fight, example, Crystal tab, while adjusting your team in arena...) Random lags Of 1-3 second, screen became freeze your can't attack, block and when it ends and if I'm in fight then defenders are most likely hitting me
In-Game Name: ErenB. Device and Model: Samsung S20 FE Device Operating System: ANDROID 11.0 Cellular of WiFi: Both Game Version Installed: Latest Game Mode: 2 minutes into game, every mode. Description of Issue: When I connect via WiFi, 2 minutes into game, internet connection issue comes out. And the game becomes unplayable indefinitely until I restart it. This problem does not occur when I play using Cellular Data. Can you please help?
In-Game Name: Naus__ Device and Model: Samsung galaxy s9 Device Operating System: 10 Cellular or WiFi: Wifi (not playing with cellular) Game Version Installed: Latest Game Mode: Any Description of the Issue: Randomly during a fight, the game freezes for about 1-2 seconds. Is there anything we can do to fix or reduce it?? It's getting worse with every update! Thank you!
not the boy Moto G7 Play Android 10 WiFi (I have no cellular data plan) Latest version All parts of the game.
If so much as one graphically complicated animation appears, the framerate drops like a debtor in cement shoes. At any moment, the screen could either freeze or black out, but the game will go on in the background. I have lost fights in AQ & AW, quests, and arena because of these visual issues. Hell, I'm lucky if I can rank up a single champion at this point. Again, I have plenty of space left on my phone, both in terms of storage and memory. Please, just add a low-graphics setting, or at the very least let me know of a better cost-effective phone. I'm tired of dealing with this.
In-Game Name: T l-l A N O S Device and Model: Samsung Galaxy S10+ Device Operating System: Android 11 Cellular or WiFi: Cellular data Game Version Installed: 31.0.1 Game Mode: All Description of the Issue: Haven't been able to log on since last night cannot get past the login screen
In-Game Name: bht.krishna Device and Model: Asus ROG phone 2 Device Operating System: 10 Cellular or WiFi: Both Game Version Installed: Latest Game Mode: All modes Description of the Issue: With the recent small update the game has become extremely close to unplayable. The game crashes once every 10 minutes or so. This does not happen during a fight. It happens at the loading screen. The menu navigation, crystal openings and all the other areas of the game. It takes place even while moving through the map. It has crossed the point of ridiculous. Every few minutes I have to force close the app and restart it. It also takes place after the fight is completed. If this does not get fixed soon I feel that a lot of the users will quit playing.
Some screenshots from arena where i encountered the 3 different fps locks. 25, 50 and one without cap. Around 70-90 for this mode. It is random wich one will be applied to the fight, but it locks it from the start.
On the 25fps lock gameplay is affected, lag, missing parry's.
Setting to display this is in android 11 developer options. My hardware is in the previous post i made on this page.
In-Game Name: BenOnVormir Device and Model: Hwawei Nexus 6P Device Operating System: Android 8.1 Cellular or WiFi: WiFi Game Version Installed: 31.0.1 Game Mode: Alliance War & Quests, All Quests, and arenas. Description of the Issue: My characters will just stop blocking at random times mid fight. It's as if the game stops accepting input for a couple of seconds. It seems like it happens more often when special attacks or stages cause lag. Suffice it to say, difficult content is basically impossible for me because of this. Losing fights in war or quest because my character just stops blocking when my finger is clearly holding block is beyond frustrating. Makes me wish I could just use a controller like any other fighting game.
In-Game Name: BenOnVormir Device and Model: Hwawei Nexus 6P Device Operating System: Android 8.1 Cellular or WiFi: WiFi Game Version Installed: 31.0.1 Game Mode: Alliance War & Quests, All Quests, and arenas. Description of the Issue: My characters will just stop blocking at random times mid fight. It's as if the game stops accepting input for a couple of seconds. It seems like it happens more often when special attacks or stages cause lag. Suffice it to say, difficult content is basically impossible for me because of this. Losing fights in war or quest because my character just stops blocking when my finger is clearly holding block is beyond frustrating. Makes me wish I could just use a controller like any other fighting game.
I also go through the same thing, blocking and Heavy attack failed so many times. At first, I thought it was my phone, I wiped up my phone and re-installed the game, but the problem never go away. Even to pause the game sometimes its a problem.
loads of Lag , Crash , freeze , Server issues that are Obviously the Responsibility of the Developer , and l ask you , Friends , WHAT HAS KABAM DONE IN (over a year) to COMPENSATE US ? and ARE WE GOING TO ALLOW OURSELVES TO BE DISRESPECTED AND IGNORED LIKE A BUNCH OF FOOLS
Same in fight issues. It doesn't happen every fight but 80 % of them. 2 sec lag and it never fails , I'm usually dodging an attack. I have a Galaxy , but come on , this has been going on for Months
Moto G power Lag and delay inputs in all game modes. Usually the game plays better after a week after the update. This time it has gotten worse. I have to reset game several times when it gets too sluggish. Have seen several youtubers experiencing the same even with high end devices .
In-Game Name: V3n0m1005 Device and Model: Samsung Galaxy F41 Device Operating System: Android 11 Cellular or WiFi: WiFi Game Version Installed: 31.0.2 Game Mode: Story Quests,Event Quests and Arenas Description of the Issue:- Even though my device has a 6GB RAM space, Using Champions with fancy animations like Mysterio, Jabari Panther etc. make my game lag a lot,actions like sp1,sp2 heavy attacks are much slower And also missing timings on dex and parries,pls help.
Samsung Galaxy S10 Android 11 Version 31.1.0 Incursions Wifi
I've had a number of dropped combos since the update. It will simply release a Heavy when I'm in the middle of a combo, even though I've been making contact with my phone. Usually around the second hit, it will release a Heavy instead of another Light.
The fps cap is still present in the new update. I even saw 15fps with the last update. There is a work around for some fights though. If I pause the fight, exit to my mobile home screen, reenter mcoc i would get the higer fps. And i could fight without lagg. So say i am in arena, encounter a fight with lag capped at 25fps, or even 15. Just pause the fight, go to home screen, reenter the game, and i would get 70-90fps and a better experience. In AW and AQ this is offcourse no option, but in game and arena it works.
Kabam needs to look into why the game sets the low fps cap at the start of some fights with these newer phones.
In-Game Name: Sir Globalot Device: Samsung Galaxy Tab A SM-T510 Device Operating System: (Example 8.0) Android 10 Cellular or WiFi: Both Game Version Installed: Last updated 26/5/21 Game Mode: All game modes Description of the Issue: Multiple new champion specials cause the game to freeze and instantly close/crash, such as Psychoman's sp1, ALL of Mr Negative's specials, Odin's sp1 etc. It seems to be any particle effect special which overloads the game; my tablet uses no other apps and is only 1 and 1/2 years old. Older champions run smoothly (minus Doom sp2). This has made certain champions totally unplayable, and a nightmare to fight against AI.
Name: CabooseBLC Model: Galaxy A6 Operating System: Android 10 WiFi Version: 31.1.1 Game Mode: Every game mode I have experienced problems
Issue: During fights I experience lag and freezing throughout, and before I click start fight it lags for like 10 seconds. It also lags whenever I travel through the game UI like in the main menu and such. Everything takes a long time to load. I have the worst issue in AQ whenever I start a fight. When I press start fight in AQ the game freezes for like 20-30 seconds, which causes me to lose time. I have experienced these problems for almost a year now and I am hoping for it to be resolved. So in summary, I experience lag during fights and freezes during loading screens.
I try playing aq,but is not playing,but event quest is playing, but I can't be able to play aq my other teamate are already playing,but mine is not playing
Also when there times I don't launch heavy attack or light attack or medium attack but I find my champ launching those attacks without me issuing the command
In-Game Name: earlofbarrett Device and Model: Nvidia shield K1 Device Operating System: Android 7.0 Cellular or WiFi: WiFi Game Version Installed: Latest Game Mode: All modes Description of the Issue: The first 5 years were great on this game but last year has become extremely close to unplayable. The game constantly crashes every 10 minutes or so.....should I be lucky enough it loads in!! It has become ridiculous in the last 24hrs in that I cannot enter a fight in Quest mode as it constantly crashes. I could go on about the lag and above costing me half my hero's energy every time I tried to fight Mr Negative last month but there are just too many problems to list nowadays. It's been a year now so I don't expect this to get fixed soon, and i feel that I will quit playing shortly as it has become a chore not an enjoyable break from life.
In-Game name - IAmAble Device name - Samsung A12 Cellular or WiFi - Cellular Game version installed - Latest Game mode - AQ Description - AQ loads till infinity after pressing the start button for Map 4 and above. This got me kicked from my alliance the last two months but it was fixed a while back. Now it's back again. AQ is one of the most important aspects of this game for account growth. Urgent help needed
Comments
Wifi, Android 10, Moto G Power
My Xiaomi mi10T pro has a function to display the fps. (Hidden in developer options, power monitor)
And i noticed that in some fights it will top out at 30fps. (25-30fps)
In these fights the timing of blocks is off and the game runs terrible, like the defender is on a higher frame rate than i am.
In other fights the fps goes from roughly 75fps till 90 fps, in these fights everything feels normal.
From fight to fight in quests this can go one or the other way, I didn't really found some way to predict it.
In-Game Name: BuckRogers
Device and Model: Xiaomi Mi 10T pro (SD 865)
Device Operating System: Android 11 (MIUI 12.1.5)
Cellular or WiFi: WiFi
Game Version Installed: Latest. 31.0.1
Game Mode: In which game mode did the error occur? AQ, AW, Quests, Story
Description of the Issue: Failing blocks, missing inputs, performance issues, random heavy's. But related to what i mentioned in the begining.
My older SD835 Xiaomi mi mix 2 has none of these issues.
Samsung a12
Android 10
Both home WiFi and mobile data
31.0.2. I think? 1144511 in game - no option to update on Google Play I should add.
AQ fights 20+ minutes on loading screen and freezing when i click fight. Between here and being stick on load screen game freeze for 5mins mins ish. Then stuck for an eternity. Claire 5/65s100ish vs mystic doombot map5 right corner first fight. Minimising makes it crash out and thats half hp gone. Tried multiple times and so far lost an hour loading and not going to bother trying to start a fight at 12.5% hp and it getting chopped in half again due to a freeze and another crash.
Device and model- One+ 7Pro
Device oprating system- Android 11
Cellular or WIFI- both
Game version- Latest
Game mode- Every mode
Description of issue- Insane disconnection, every 20-30 minutes, in between fights. Can't complete quest. Need to do every fight atleast twice. Arena is nightmare. Too juch milestone abd now this. Grinding like crazy still not able to reach all milestone. Before it was easy .
Arrange compensation that's insane these days.
Device and model- Samsung galaxy grand prime
Operating system- Android 8.0
Using Wifi at all times
Game version- 31.0.1
Game mode- All
Description:-
In certain fights the screen freezes and then after 2 seconds the game resumes and the defender most probably has hit me till then and this causes me to use a lot of revives and health potions. Whenever there is a pro-player bug..u stop the game immediately and fix it but these bugs still exist cuz you can make money off of players buying revives and potions
PS: voting arena sucks
Phone type : Sony Xperia 10
Android 10
Model : 13113
Internet : Cellular
Game version : 31.0.1
I'm having issues with all my characters, they don't respond to control on the screen. I can't Heavy attack and sometimes, I can't block. special attack won't respond when I press it. In Alliance Quest, the game will stuck in loading until I exit and re-opened the game, but then the fight will be counted as loss. Not responding to what I pressed on the screen constantly occurs most of the time, and it's happen in all fights.
System- Android 9
Internet- Wifi & cellular
Version- 31.0.1
Game mode- monthly quests, side quest, actually in all modes (including while you are in fight, example, Crystal tab, while adjusting your team in arena...)
Random lags Of 1-3 second, screen became freeze your can't attack, block and when it ends and if I'm in fight then defenders are most likely hitting me
Device and Model: Samsung S20 FE
Device Operating System: ANDROID 11.0
Cellular of WiFi: Both
Game Version Installed: Latest
Game Mode: 2 minutes into game, every mode.
Description of Issue: When I connect via WiFi, 2 minutes into game, internet connection issue comes out. And the game becomes unplayable indefinitely until I restart it. This problem does not occur when I play using Cellular Data. Can you please help?
Device and Model: Samsung galaxy s9
Device Operating System: 10
Cellular or WiFi: Wifi (not playing with cellular)
Game Version Installed: Latest
Game Mode: Any
Description of the Issue: Randomly during a fight, the game freezes for about 1-2 seconds. Is there anything we can do to fix or reduce it?? It's getting worse with every update!
Thank you!
Moto G7 Play
Android 10
WiFi (I have no cellular data plan)
Latest version
All parts of the game.
If so much as one graphically complicated animation appears, the framerate drops like a debtor in cement shoes. At any moment, the screen could either freeze or black out, but the game will go on in the background. I have lost fights in AQ & AW, quests, and arena because of these visual issues. Hell, I'm lucky if I can rank up a single champion at this point. Again, I have plenty of space left on my phone, both in terms of storage and memory.
Please, just add a low-graphics setting, or at the very least let me know of a better cost-effective phone. I'm tired of dealing with this.
Device and Model: Samsung Galaxy S10+
Device Operating System: Android 11
Cellular or WiFi: Cellular data
Game Version Installed: 31.0.1
Game Mode: All
Description of the Issue: Haven't been able to log on since last night cannot get past the login screen
Device and Model: Asus ROG phone 2
Device Operating System: 10
Cellular or WiFi: Both
Game Version Installed: Latest
Game Mode: All modes
Description of the Issue: With the recent small update the game has become extremely close to unplayable. The game crashes once every 10 minutes or so. This does not happen during a fight. It happens at the loading screen. The menu navigation, crystal openings and all the other areas of the game. It takes place even while moving through the map. It has crossed the point of ridiculous. Every few minutes I have to force close the app and restart it. It also takes place after the fight is completed. If this does not get fixed soon I feel that a lot of the users will quit playing.
Some screenshots from arena where i encountered the 3 different fps locks.
25, 50 and one without cap. Around 70-90 for this mode.
It is random wich one will be applied to the fight, but it locks it from the start.
On the 25fps lock gameplay is affected, lag, missing parry's.
Setting to display this is in android 11 developer options.
My hardware is in the previous post i made on this page.
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Device and Model: Hwawei Nexus 6P
Device Operating System: Android 8.1
Cellular or WiFi: WiFi
Game Version Installed: 31.0.1
Game Mode: Alliance War & Quests, All Quests, and arenas.
Description of the Issue: My characters will just stop blocking at random times mid fight. It's as if the game stops accepting input for a couple of seconds. It seems like it happens more often when special attacks or stages cause lag. Suffice it to say, difficult content is basically impossible for me because of this. Losing fights in war or quest because my character just stops blocking when my finger is clearly holding block is beyond frustrating. Makes me wish I could just use a controller like any other fighting game.
I have a Galaxy , but come on , this has been going on for Months
Lag and delay inputs in all game modes. Usually the game plays better after a week after the update. This time it has gotten worse. I have to reset game several times when it gets too sluggish. Have seen several youtubers experiencing the same even with high end devices .
Device and Model: Samsung Galaxy F41
Device Operating System: Android 11
Cellular or WiFi: WiFi
Game Version Installed: 31.0.2
Game Mode: Story Quests,Event Quests and Arenas
Description of the Issue:- Even though my device has a 6GB RAM space, Using Champions with fancy animations like Mysterio, Jabari Panther etc. make my game lag a lot,actions like sp1,sp2 heavy attacks are much slower And also missing timings on dex and parries,pls help.
Android 11
Version 31.1.0
Incursions
Wifi
I've had a number of dropped combos since the update. It will simply release a Heavy when I'm in the middle of a combo, even though I've been making contact with my phone. Usually around the second hit, it will release a Heavy instead of another Light.
There is a work around for some fights though.
If I pause the fight, exit to my mobile home screen, reenter mcoc i would get the higer fps.
And i could fight without lagg.
So say i am in arena, encounter a fight with lag capped at 25fps, or even 15.
Just pause the fight, go to home screen, reenter the game, and i would get 70-90fps and a better experience.
In AW and AQ this is offcourse no option, but in game and arena it works.
Kabam needs to look into why the game sets the low fps cap at the start of some fights with these newer phones.
https://youtube.com/watch?v=c2k0reYAqQc
Wi-Fi
All game modes
Game freezes and/or disconnects with current update.
Wished I didn't update and kept the old bugs.
Device: Samsung Galaxy Tab A SM-T510
Device Operating System: (Example 8.0) Android 10
Cellular or WiFi: Both
Game Version Installed: Last updated 26/5/21
Game Mode: All game modes
Description of the Issue: Multiple new champion specials cause the game to freeze and instantly close/crash, such as Psychoman's sp1, ALL of Mr Negative's specials, Odin's sp1 etc. It seems to be any particle effect special which overloads the game; my tablet uses no other apps and is only 1 and 1/2 years old. Older champions run smoothly (minus Doom sp2). This has made certain champions totally unplayable, and a nightmare to fight against AI.
Model: Galaxy A6
Operating System: Android 10
WiFi
Version: 31.1.1
Game Mode: Every game mode I have experienced problems
Issue: During fights I experience lag and freezing throughout, and before I click start fight it lags for like 10 seconds. It also lags whenever I travel through the game UI like in the main menu and such. Everything takes a long time to load. I have the worst issue in AQ whenever I start a fight. When I press start fight in AQ the game freezes for like 20-30 seconds, which causes me to lose time. I have experienced these problems for almost a year now and I am hoping for it to be resolved. So in summary, I experience lag during fights and freezes during loading screens.
Device and Model: Nvidia shield K1
Device Operating System: Android 7.0
Cellular or WiFi: WiFi
Game Version Installed: Latest
Game Mode: All modes
Description of the Issue: The first 5 years were great on this game but last year has become extremely close to unplayable. The game constantly crashes every 10 minutes or so.....should I be lucky enough it loads in!! It has become ridiculous in the last 24hrs in that I cannot enter a fight in Quest mode as it constantly crashes.
I could go on about the lag and above costing me half my hero's energy every time I tried to fight Mr Negative last month but there are just too many problems to list nowadays. It's been a year now so I don't expect this to get fixed soon, and i feel that I will quit playing shortly as it has become a chore not an enjoyable break from life.
Device name - Samsung A12
Cellular or WiFi - Cellular
Game version installed - Latest
Game mode - AQ
Description - AQ loads till infinity after pressing the start button for Map 4 and above. This got me kicked from my alliance the last two months but it was fixed a while back. Now it's back again. AQ is one of the most important aspects of this game for account growth. Urgent help needed