Frame Rate Issues? [Merged]

13

Comments

  • CmaroCmaro Member Posts: 229 ★★

    Hey everybody,

    For Android users that have been reporting Framerate issues and increased Lag, we have a hotfix built that should be coming out later today/tomorrow.

    Thank you all of your patience, and please be sure to let us know if this addresses the issues that you have been facing regarding Lag and Framerate drops.

    Nice ..hope after 1 week we will winally able to play ...so happpy
  • alegka312alegka312 Member Posts: 67

    Hey everybody,

    For Android users that have been reporting Framerate issues and increased Lag, we have a hotfix built that should be coming out later today/tomorrow.

    Thank you all of your patience, and please be sure to let us know if this addresses the issues that you have been facing regarding Lag and Framerate drops.

    Hello, iOS users will have that fix?
  • BigPoppaCBONEBigPoppaCBONE Member Posts: 2,402 ★★★★★
    Just updated and restarted. The phone still reports 60fps in game like it did before but the fight animations are smoother. It doesn't look like a crappy flip book anymore.
    Still missing graphical effects! Very annoying! This game could easily run at 120fps with the old effects on, so at 60, we should be able to get top tier best in mobile gaming textures and effects.
  • Lactated_Cheese1Lactated_Cheese1 Member Posts: 11
    Just got the update on my S20 and it seemed to fix it but when I went into a quest it dropped back down to 30 and hasn't gone back up.

    Hey everybody,

    For Android users that have been reporting Framerate issues and increased Lag, we have a hotfix built that should be coming out later today/tomorrow.

    Thank you all of your patience, and please be sure to let us know if this addresses the issues that you have been facing regarding Lag and Framerate drops.

  • DuncanPunchDuncanPunch Member Posts: 4
    Hotfix appears to have solved my issues. Took Sunspot in a few times - he was a major offender in frame rate decrease - and no issues.
  • CmaroCmaro Member Posts: 229 ★★

    Hey everybody,

    For Android users that have been reporting Framerate issues and increased Lag, we have a hotfix built that should be coming out later today/tomorrow.

    Thank you all of your patience, and please be sure to let us know if this addresses the issues that you have been facing regarding Lag and Framerate drops.

    Ye still same problem with galaxy s20 just updated the game and still stuck on 30 fpa
  • CmaroCmaro Member Posts: 229 ★★

    Just got the update on my S20 and it seemed to fix it but when I went into a quest it dropped back down to 30 and hasn't gone back up.

    Hey everybody,

    For Android users that have been reporting Framerate issues and increased Lag, we have a hotfix built that should be coming out later today/tomorrow.

    Thank you all of your patience, and please be sure to let us know if this addresses the issues that you have been facing regarding Lag and Framerate drops.

    I tried reinstal whole game but still stuck on 30 fps 😭
  • Lactated_Cheese1Lactated_Cheese1 Member Posts: 11
    Did it fix all devices except for S20? How unlucky
  • BoSsZa555BoSsZa555 Member Posts: 4
    I also updated the game on my Note 20 Ultra and nothing is fix at all for my side. It has been like this even before the update of 32. It never happen like this before with my Note 20 Ultra since I bought it last year November 2020.
  • CmaroCmaro Member Posts: 229 ★★
    Only time i got 60 fps was when i did log put from google account and was on logging screeen to Kabam login after it logged me in game it was again 30 fps stucked so am sad
  • CmaroCmaro Member Posts: 229 ★★
    Today update should fix fps issue but as a Samsung galaxy s20 user the game is even worse not... cant even reach 30 fps ...so keep me not able to play..its 9th day already when i cant play game
  • DuncanPunchDuncanPunch Member Posts: 4
    After additional use, I'm only seeing minor improvements on my Note 20 Ultra. Characters like Sunspot and map scrolling previously caused massive framerate dips, now those appear sightly better (albeit still choppy). Fighting with OR and others have caused the massive framerate dips, however.
  • SkinnyfitSkinnyfit Member Posts: 37
    Yeah mine is still locked at 30 fps so unfortunately not seen any change or fix myself. S20+
  • CmaroCmaro Member Posts: 229 ★★
    @Kabam Miike any ideas what will u do next to try fix it? I just wanna play like before 😭
  • Kabam MiikeKabam Miike Moderator Posts: 8,269

    Just updated and restarted. The phone still reports 60fps in game like it did before but the fight animations are smoother. It doesn't look like a crappy flip book anymore.
    Still missing graphical effects! Very annoying! This game could easily run at 120fps with the old effects on, so at 60, we should be able to get top tier best in mobile gaming textures and effects.

    What Device are you using? I can report that.
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Thank you all for the feedback. We're looking into the Samsung S20/Note 20 Ultra specific issues now. I'll let you know as soon as I hear anything back.
  • CmaroCmaro Member Posts: 229 ★★

    Thank you all for the feedback. We're looking into the Samsung S20/Note 20 Ultra specific issues now. I'll let you know as soon as I hear anything back.

    Samsung Galaxy S20 FE here :) ty for answer
  • BigPoppaCBONEBigPoppaCBONE Member Posts: 2,402 ★★★★★

    Just updated and restarted. The phone still reports 60fps in game like it did before but the fight animations are smoother. It doesn't look like a crappy flip book anymore.
    Still missing graphical effects! Very annoying! This game could easily run at 120fps with the old effects on, so at 60, we should be able to get top tier best in mobile gaming textures and effects.

    What Device are you using? I can report that.
    Samsung Galaxy Z Fold3
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Samsung S20 users: Can you confirm if this issue started with the release of Version 32.2?
  • Legendary_NoobLegendary_Noob Member Posts: 59

    Samsung S20 users: Can you confirm if this issue started with the release of Version 32.2?

    When I updated to that version the game was running fine but about 30 minutes after compensation was released the game started lagging
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  • Neal_Neal_ Member Posts: 2

    Samsung S20 users: Can you confirm if this issue started with the release of Version 32.2?

    Yes it started for me after the 32.2 update. S20 FE
  • CmaroCmaro Member Posts: 229 ★★

    Samsung S20 users: Can you confirm if this issue started with the release of Version 32.2?

    Ye same here last week mondey i downloaded new patch gave was running smooth..after like 1 or 2 hours been fighting on Aliance War and game started losing fps i just died there so turn the game off onn ams from that moment game is stuck on 25-30 fps
  • Lactated_Cheese1Lactated_Cheese1 Member Posts: 11

    Samsung S20 users: Can you confirm if this issue started with the release of Version 32.2?

    That's when it started for me.
  • PP96PP96 Member Posts: 64

    Samsung S20 users: Can you confirm if this issue started with the release of Version 32.2?

    yes after 32.2 and I have an S20
  • SkinnyfitSkinnyfit Member Posts: 37

    Samsung S20 users: Can you confirm if this issue started with the release of Version 32.2?

    Yes mate after 32.2. However it didn't seem apparent to me right after the update but got in a bad state a few hours later.
  • DuncanPunchDuncanPunch Member Posts: 4

    Samsung S20 users: Can you confirm if this issue started with the release of Version 32.2?

    All my issues started shortly after 32.2 also.
  • XenoMorfXenoMorf Member Posts: 14

    Samsung S20 users: Can you confirm if this issue started with the release of Version 32.2?

    Hi, I'm not s20 user but galaxy tab s7. Snapdragon 865 system, Adreno 650 GPU, top of the line. Framerate issues started with 32.2.0 update and 32.2.1 hasn't fixed it. From a smooth 120hz screen rate experience before (game probably ran in half that- 60fps which was grand) now it shows 60hz and game likely running 30fps although it feels less than that. I can only play whatever I can do on auto without getting frustrated or even angry.
  • alegka312alegka312 Member Posts: 67
    XenoMorf said:

    Samsung S20 users: Can you confirm if this issue started with the release of Version 32.2?

    Hi, I'm not s20 user but galaxy tab s7. Snapdragon 865 system, Adreno 650 GPU, top of the line. Framerate issues started with 32.2.0 update and 32.2.1 hasn't fixed it. From a smooth 120hz screen rate experience before (game probably ran in half that- 60fps which was grand) now it shows 60hz and game likely running 30fps although it feels less than that. I can only play whatever I can do on auto without getting frustrated or even angry.
    I’m not iPhone 12 user, but I have iPhone XR and 11. And from stable 30 FPS (witch is locked for iOS user) I have like 10-30. It’s really fun, because this issue comes from July, and I’m playing with lags like 2.5 months already. And the most important question for me: will kabam fix this soon? Or will he?
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