Device and Model: iPhone XR Device Operating System: 14.8 Cellular or WiFi: Wifi and Cellular Game Version Installed: 32.3.0 (October Update) Game Mode: All Description of the Issue: The most important problem is - lags (frame drops, stuttering), that’s unplayable right now. I already don’t care about parry issues, crashing, losing connection 10 times/day. Lags are unbelievable, if you ever played game like with 20 fps, and you got frame drops with that fps, like to 5 frames, you will understand me. This issue must be fixed ASAP
Name: ProfessorG Device and Model: iPad Pro (12.9 - 4th Gen) Device Operating System: 15.1 Cellular or WiFi: Wifi Game Version Installed: 32.3.0 (October Update) Game Mode: Event Quests Description of the Issue: Game crashed 3 times against Anti-Venom in cavalier difficulty. Game has never crashed, but then 3 consecutive times fighting with Omega Red against Anti-Venom the game crashed within 5 seconds of the fight starting.
Name: Deder80 Device and Model: iPhone 8 Plus Device Operating System: 14.7.1 Cellular or WiFi: Cellular Game Version Installed: 32.3.0 (Octuber Update) Game Mode: Event Quests, Arena, Alliance Quest, Alliance War, Acts Quests Description of the Issue: game is not allow me block, dex or parry! I’m spending a lot more in potions then I ever have!!!! You guys still have not addressed the reason why champs are dashing forward when hitting block. You said it’s just a dex and parry issue, but ISO seems to have more issue then that has been discussed. You guys tell us not to do hard content and I’m not. I’m doing act 5 which is easy for me yet I finding myself having difficult time blocking, dex and having my champs charge forward when I try to block an attack! So I’m not supposed to doing any content then since the game is acting up so bad? Or will you guys have some kind of bigger compensation again? @kabamboo@Kabam Miike@Kabam Zibiit@Kabam Porthos@Kabam Vydious@Kabam Lyra Can one of you address my questions please. This is really frustrating. I’m a good paying customer and would appreciate the customer support! Thank you.
Name: Mindstrike Device and Model: iPad Pro (11.9 - 3th Gen), iPhone 11 and iPhone 12 Pro Device Operating System: 14.8 (18H17) Cellular or WiFi: Cellular Game Version Installed: 32.3.0 (October Update) Game Mode: Event Quests, Arena, Alliance Quest, Alliance War, Acts Quests Description of the Issue: Ingame the block, dex or parry is sometimes not working, also sometimes it works. I’m spending a hell of items and money each month. My champs also sometimes dashing forward instead of blocking. It feels like a deja-vu, we had this problems in the past and hello, here they are back again. I am not able to finish Act 6 due this issues. Even for the normal (Cavalier)content I have to spend real money due the irritating malfunction dashing forward instead of blocking. or I am pressing a block and getting hit. I am stopping playing the symbiont quest, because it's getting to expensive. We don't need potions for the war, we need them for the missions and also for the higher content quests. Month over month we getting some kind consolation potions to keep us quiet, but you don't announce the current state of fixing the problem. More and more player a fed up with your game and leave, this is annoying for us all. Is there time schedule for solving this problem? How many people working on this problems? All the gamers which throne breaker have the advantage of 6* R3 Champions which have more life and they are more powerful. For them are the fails not so fatal like for us 5* R5 / 6* R2 Champion gamers. The gap to the high content gamers become bigger and bigger each month. So when will you fix the problem????????
I don’t understand this company! They want us to play but they make the content so damn hard knowing iso users are struggling right now. They want us play dn
I’m on an iPad Air gen 4 having the SAME issues! It’s completely unplayable. Like the left side controls are on auto play
Right! I feel like I can’t even control my champs half the time. Very frustrating! If everyone stop spending their money on this game I bet they would fix it real quick
People who seem to know something have said that the Unity Platform, the underlying code of the game, is the issue and no amount of tweaking and false promises will ever fix this clusterfuck that's limping along right now. There's no consistency in parry and dex between defenders and it fails so much that the frustration of playing far exceeds whatever minor costs are incurred and covered by compensation packages. It's such a **** product right now, that as a customer, I feel compelled to pull my funding for the unit subscription and the summoner's sigil. Idk what to tell you guys, other than to be really honest about what you are going to finally fix this thing--like build the whole thing up on a different platform, otherwise what are we talking about here a sinking ship??
Do you have frame drops on iPhone? On my XR game running really bad, stuttering and something like frame drops from 30 (witch is normal) to 15-20, that’s very annoying. In other games like pubg - 60 frames ON, high settings and game running amazing
In-Game Name: iskateforfun Device and Model: iPhone 13 Pro Device Operating System: iOS 15.1 Cellular or WiFi: Both Game Version: 32.3.0 Game Mode: All Description of the Issue: Controls do not work for fights. when i attempt to hold a heavy or attack i dash back half the time. when i try to dash back or use specials it doesnt recognize the input half the time. its unplayable.
im an endgame player with 20 r3s but this could be the end of my gaming. cant even get through a single run of 7.3.1 due to these glitches and done playing until fixed.
Arenas are having tons of issues lately with not blocking/parry/dex. Losing to many battles because of this. It works 100% of time against me but Half of the time for me. We get comp for this issue for AQ and AW. How about the rest of the game?
IGName: Buis Iphone 7 IOS 14.7.1 happens on Both Cellular and WIFI latest version happened in every mod except story so far (In alliance quest/wars) After every other fight the game will crash causing me to loose the fight and all the damage I dealt doesn't appear so I've lost a character without doing anything (In Arena) After every other fight the game crashes once again causing the game to restart, but the game takes it as me quitting mid fight so I automatically loose the fight and its getting increasingly worse. It happened twice in a row causing me to loose my win streak and point bonus due to loosing to fights to "quitting the game".
On 7.3.6 the freeze lag on a Green Goblin sp2 made me eat it. Could not believe how choppy that fight was. Still releasing difficult content but game running like ****. Solo compensation should equal what has been given out for aq/aw comp
Aqwa81 iPhone 7s plus Software version:15.0.2 Game version: the one before 33.0.0 Wifi: fibre optic 1gbps
I’m having issues on all parts of the game. Arena and event quest and story quest aw and aq. But mostly arena eq and story quest. But it will crash lag or pause whenever. The game crashes on me at least 3 times a day now. It’s must worse then it was. My phone actually gets super hot again. So hot that I even have like a burn mark on my screen as well as lines on it that takes away the colour. Nothing else I do on my phone did this.
The game lags a whole lot. When im in a fight and it does it’s little glitch. I know not to parry because if I do. It won’t work and I will end up taking hits.
Sometimes when I try and dex. It’s like my champions feet are glued to the floor. He won’t move. Parry is also a issue. Dex is also. Now if I throw a special and the defender blocks it. Even if I’m at good distance. I used to be able to block before he hit me. Now. 90% of the time I can’t. No matter how far away I am. If I’m not far. 100% I won’t be able to block before he hits me.
There’s also issues with me being in the middle of a combo and after 3 or 4 hits. Someone how start hitting me. And it’s with all different defenders. This doesn’t happen a lot. But def happens. Even in aw.
Game crashes in the middle of aq and aw and eq and story quest fights.
I’ve also had issues with getting a new 4* and a few days later I get the same 4*. But claims it’s new. That’s happened like 4 times in the last 3 weeks. So now I take pics of all new champs.
I’m thankful for the compensation packages you guys give every week. But the problem being is. Your replacing things I wouldn’t ever buy. My issue is I can’t save any potions anymore. Like at all. Two months now and my stash is empty. I’m done writing tickets because I get this cookie cutter answer that doesn’t even address what I wrote. I got the same email 3 times in a row with my messages being different. My problem with all this is. The stuff you are giving me is just going to waste and expiring. We do what 5-8 fights every 48 hour for aw. A few more for aq 5 days a week. But I do cav eq uncollect and sometimes master. Plus all the other side events at the hardest lvl. I’m not able to save ANY units. Xmas event is coming. But what am I suppose to do. Not do any of the events till Xmas so I have units? I grind arenas like crazy to try and make them up. But they are gone just as fast. You guys really should be compensating us on the reg revives and potions for the regular game play and not just ally event. I do way my solo stuff then ally stuff. Think about how many fights there is in eq and side events?!?!? Way more then aq and aw. Yet you flood us with that stuff. It just expires. PLEASE stop making us having to use our hard earned units in the issue you guys created and has lasted for months now. Compensate us instead of giving the illusion of actually compensating us with all this aw stuff that most people don’t even buy. PLEASE address this serious issue. It is only fair that you do that more then the aq and aw stuff. Like seriously!!!!!
Thank you for your time. I hope the info I have given helps. I also hope my cry for the right compensation makes sense to you and you guys do what’s right and not expect us to dig into our pockets to correct your mistakes. Because that’s the way it totally looks.
In-Game Name: BowTieJohn Device and Model: iPhone 6 Device Operating System: iOS 12.5.4 Cellular or WiFi: Both Game Version Installed: v 33.0 Game Mode: In which game mode did the error occur? Game crashes often during loading, whether in arena, questing, leveling up, etc. This has continued even after both the new update and the one last month. This is annoying as I'm losing duel credits, time, and opportunities for further progress as time is limited. I have just now lost two duel credits as it crashes before the fight begins.
It is costing me duel credits, time, and along with time progress in the game as I have limited time to play and with this crashing it further takes time from making progress. To see now two new updates and still the crashing continues is frustrating!
Kabam can you please stop adding new material and fix what you already have. Each update it gets worse. The lag and crashing is occurring at a greater rate then before
AQ is the worst for me. On a LOT of the CPU's special attacks, the game freezes for a clearly noticeable amount of time, which makes evading almost impossible sometimes. Gotta hold down block, take the block damage, and use health/revive items that have actual monetary value just to stay in the quest.
I'm putting a hold on future in game purchases for the time being. Or maybe I'll go back to Injustice 2 mobile.
In-Game Name: BowTieJohn Device and Model: iPhone 6 Device Operating System: iOS 12.5.4 Cellular or WiFi: Both Game Version Installed: v 33.0 Game Mode: In which game mode did the error occur? Game crashes often during loading, whether in arena, questing, leveling up, etc. This has continued even after both the new update and the one last month. This is annoying as I'm losing duel credits, time, and opportunities for further progress as time is limited. I have just now lost two duel credits as it crashes before the fight begins.
It is costing me duel credits, time, and along with time progress in the game as I have limited time to play and with this crashing it further takes time from making progress. To see now two new updates and still the crashing continues is frustrating!
You have an iPhone 6 still. Your phone is at the stretch of it's compatibility. That's why you're crashing and lagging so badly.
In-Game Name: mattstafari Device and Model: iPhone SE 2020 Device Operating System: iOS 14.8.1 Cellular or WiFi: both Game Version Installed: 33.0.0 Game Mode: Story Quests, Event Quests Description of the Issue: When clicking the fight button, the game closes and if I am lucky I get the fight recovered message and I can do the fight without losing half of my health. When changing to another screen - champions to crystals - the game closes.
ipad mini 6th gen iOS 15.0.2 Game version: the current one
It's just a screwy as my old iOS device now for dropped inputs parry etc. It's a month old, no fault on my part but since this month just gone down the toilet. Pathetic support from a known issue.
In Device and Model: iPhone XR Device Operating System: iOS 14.8.1 Cellular or WiFi: WiFi Game Version Installed: 33.0.0 Game Mode: Everywhere Description of the Issue: Lags! How annoying is this game… Like 4 or more months game is very lagging. Like I can’t get stable 30 frames, and I have 15-20 frames, and sometimes 5 frames and crazy stuttering! That’s crazy! Other games runs perfect, phone is okay. And I know a lot of people with same issue as me. Pls make game fast and smooth
In-Game Name: Doc Strangelove Device and Model: iPhone 12 Pro Device Operating System: iOS 15.1 Cellular or WiFi: Both Game Version Installed: 33.0.0 Game Mode: Event Quests, Arena, Alliance War. Description of the Issue: I was only having light dexterity and input issues until this most recent update, now I can barely play game certain modes. While moving or finishing combos, will either stop mid-combo or move left or right without that input. Some champions seem to be more erratic than others: Ultron, She-Hulk, Venompool, DDHK, Falcon.
In-Game Name: BowTieJohn Device and Model: iPhone 6 Device Operating System: iOS 12.5.4 Cellular or WiFi: Both Game Version Installed: v 33.0 Game Mode: In which game mode did the error occur? Game crashes often during loading, whether in arena, questing, leveling up, etc. This has continued even after both the new update and the one last month. This is annoying as I'm losing duel credits, time, and opportunities for further progress as time is limited. I have just now lost two duel credits as it crashes before the fight begins.
It is also costing me health pots and more time. This has now crashed four times for one fight.
In-Game Name: pl0w Device and Model: iPhone 7 Plus Device Operating System: 15.1 Cellular or WiFi: Wifi Game Version Installed: 33.0.0 Game Mode: aq, arena Description of the Issue: champions stop hitting mid combo constantly after 2 or so hits. Just stands there not registering screen taps. Also, champions unable to dash backwards while defender is charging heavy. Frozen in place or drops block.
In-Game Name: Doc Strangelove Device and Model: iPhone 12 Pro Device Operating System: iOS 15.1 Cellular or WiFi: Both Game Version Installed: 33.0.0 Game Mode: Event Quests, Arena, Alliance War. Description of the Issue: I was only having light dexterity and input issues until this most recent update, now I can barely play game certain modes. While moving or finishing combos, will either stop mid-combo or move left or right without that input. Some champions seem to be more erratic than others: Ultron, She-Hulk, Venompool, DDHK, Falcon.
Random dash in on iPhone 12 is back with a vengeance since last update. It’s exactly the same problem as last year.
Comments
Device Operating System: 14.8
Cellular or WiFi: Wifi and Cellular
Game Version Installed: 32.3.0 (October Update)
Game Mode: All
Description of the Issue: The most important problem is - lags (frame drops, stuttering), that’s unplayable right now. I already don’t care about parry issues, crashing, losing connection 10 times/day. Lags are unbelievable, if you ever played game like with 20 fps, and you got frame drops with that fps, like to 5 frames, you will understand me. This issue must be fixed ASAP
Device and Model: iPad Pro (12.9 - 4th Gen)
Device Operating System: 15.1
Cellular or WiFi: Wifi
Game Version Installed: 32.3.0 (October Update)
Game Mode: Event Quests
Description of the Issue:
Game crashed 3 times against Anti-Venom in cavalier difficulty. Game has never crashed, but then 3 consecutive times fighting with Omega Red against Anti-Venom the game crashed within 5 seconds of the fight starting.
Device and Model: iPhone 8 Plus
Device Operating System: 14.7.1
Cellular or WiFi: Cellular
Game Version Installed: 32.3.0 (Octuber Update)
Game Mode: Event Quests, Arena, Alliance Quest, Alliance War, Acts Quests
Description of the Issue: game is not allow me block, dex or parry! I’m spending a lot more in potions then I ever have!!!! You guys still have not addressed the reason why champs are dashing forward when hitting block. You said it’s just a dex and parry issue, but ISO seems to have more issue then that has been discussed.
You guys tell us not to do hard content and I’m not. I’m doing act 5 which is easy for me yet I finding myself having difficult time blocking, dex and having my champs charge forward when I try to block an attack!
So I’m not supposed to doing any content then since the game is acting up so bad? Or will you guys have some kind of bigger compensation again?
@kabamboo @Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Vydious @Kabam Lyra
Can one of you address my questions please. This is really frustrating. I’m a good paying customer and would appreciate the customer support! Thank you.
Device and Model: iPad Pro (11.9 - 3th Gen), iPhone 11 and iPhone 12 Pro
Device Operating System: 14.8 (18H17)
Cellular or WiFi: Cellular
Game Version Installed: 32.3.0 (October Update)
Game Mode: Event Quests, Arena, Alliance Quest, Alliance War, Acts Quests
Description of the Issue: Ingame the block, dex or parry is sometimes not working, also sometimes it works. I’m spending a hell of items and money each month. My champs also sometimes dashing forward instead of blocking. It feels like a deja-vu, we had this problems in the past and hello, here they are back again. I am not able to finish Act 6 due this issues. Even for the normal (Cavalier)content I have to spend real money due the irritating malfunction dashing forward instead of blocking. or I am pressing a block and getting hit. I am stopping playing the symbiont quest, because it's getting to expensive. We don't need potions for the war, we need them for the missions and also for the higher content quests. Month over month we getting some kind consolation potions to keep us quiet, but you don't announce the current state of fixing the problem. More and more player a fed up with your game and leave, this is annoying for us all. Is there time schedule for solving this problem? How many people working on this problems? All the gamers which throne breaker have the advantage of 6* R3 Champions which have more life and they are more powerful. For them are the fails not so fatal like for us 5* R5 / 6* R2 Champion gamers. The gap to the high content gamers become bigger and bigger each month. So when will you fix the problem????????
On my XR game running really bad, stuttering and something like frame drops from 30 (witch is normal) to 15-20, that’s very annoying. In other games like pubg - 60 frames ON, high settings and game running amazing
Device and Model: iPhone 13 Pro
Device Operating System: iOS 15.1
Cellular or WiFi: Both
Game Version: 32.3.0
Game Mode: All
Description of the Issue: Controls do not work for fights. when i attempt to hold a heavy or attack i dash back half the time. when i try to dash back or use specials it doesnt recognize the input half the time. its unplayable.
im an endgame player with 20 r3s but this could be the end of my gaming. cant even get through a single run of 7.3.1 due to these glitches and done playing until fixed.
Iphone 7
IOS 14.7.1
happens on Both Cellular and WIFI
latest version
happened in every mod except story so far
(In alliance quest/wars) After every other fight the game will crash causing me to loose the fight and all the damage I dealt doesn't appear so I've lost a character without doing anything
(In Arena) After every other fight the game crashes once again causing the game to restart, but the game takes it as me quitting mid fight so I automatically loose the fight and its getting increasingly worse. It happened twice in a row causing me to loose my win streak and point bonus due to loosing to fights to "quitting the game".
Massive issue:- unresponsive feedbacks from kabam guys
iPhone 7s plus
Software version:15.0.2
Game version: the one before 33.0.0
Wifi: fibre optic 1gbps
I’m having issues on all parts of the game. Arena and event quest and story quest aw and aq. But mostly arena eq and story quest. But it will crash lag or pause whenever. The game crashes on me at least 3 times a day now. It’s must worse then it was. My phone actually gets super hot again. So hot that I even have like a burn mark on my screen as well as lines on it that takes away the colour. Nothing else I do on my phone did this.
The game lags a whole lot. When im in a fight and it does it’s little glitch. I know not to parry because if I do. It won’t work and I will end up taking hits.
Sometimes when I try and dex. It’s like my champions feet are glued to the floor. He won’t move. Parry is also a issue. Dex is also. Now if I throw a special and the defender blocks it. Even if I’m at good distance. I used to be able to block before he hit me. Now. 90% of the time I can’t. No matter how far away I am. If I’m not far. 100% I won’t be able to block before he hits me.
There’s also issues with me being in the middle of a combo and after 3 or 4 hits. Someone how start hitting me. And it’s with all different defenders. This doesn’t happen a lot. But def happens. Even in aw.
Game crashes in the middle of aq and aw and eq and story quest fights.
I’ve also had issues with getting a new 4* and a few days later I get the same 4*. But claims it’s new. That’s happened like 4 times in the last 3 weeks. So now I take pics of all new champs.
I’m thankful for the compensation packages you guys give every week. But the problem being is. Your replacing things I wouldn’t ever buy. My issue is I can’t save any potions anymore. Like at all. Two months now and my stash is empty. I’m done writing tickets because I get this cookie cutter answer that doesn’t even address what I wrote. I got the same email 3 times in a row with my messages being different. My problem with all this is. The stuff you are giving me is just going to waste and expiring. We do what 5-8 fights every 48 hour for aw. A few more for aq 5 days a week. But I do cav eq uncollect and sometimes master. Plus all the other side events at the hardest lvl. I’m not able to save ANY units. Xmas event is coming. But what am I suppose to do. Not do any of the events till Xmas so I have units? I grind arenas like crazy to try and make them up. But they are gone just as fast. You guys really should be compensating us on the reg revives and potions for the regular game play and not just ally event. I do way my solo stuff then ally stuff. Think about how many fights there is in eq and side events?!?!? Way more then aq and aw. Yet you flood us with that stuff. It just expires. PLEASE stop making us having to use our hard earned units in the issue you guys created and has lasted for months now. Compensate us instead of giving the illusion of actually compensating us with all this aw stuff that most people don’t even buy. PLEASE address this serious issue. It is only fair that you do that more then the aq and aw stuff. Like seriously!!!!!
Thank you for your time. I hope the info I have given helps. I also hope my cry for the right compensation makes sense to you and you guys do what’s right and not expect us to dig into our pockets to correct your mistakes. Because that’s the way it totally looks.
Device and Model: iPhone 6
Device Operating System: iOS 12.5.4
Cellular or WiFi: Both
Game Version Installed: v 33.0
Game Mode: In which game mode did the error occur? Game crashes often during loading, whether in arena, questing, leveling up, etc. This has continued even after both the new update and the one last month. This is annoying as I'm losing duel credits, time, and opportunities for further progress as time is limited. I have just now lost two duel credits as it crashes before the fight begins.
It is costing me duel credits, time, and along with time progress in the game as I have limited time to play and with this crashing it further takes time from making progress. To see now two new updates and still the crashing continues is frustrating!
Iphone 7
AQ is the worst for me. On a LOT of the CPU's special attacks, the game freezes for a clearly noticeable amount of time, which makes evading almost impossible sometimes. Gotta hold down block, take the block damage, and use health/revive items that have actual monetary value just to stay in the quest.
I'm putting a hold on future in game purchases for the time being. Or maybe I'll go back to Injustice 2 mobile.
Device and Model: iPhone SE 2020
Device Operating System: iOS 14.8.1
Cellular or WiFi: both
Game Version Installed: 33.0.0
Game Mode: Story Quests, Event Quests
Description of the Issue: When clicking the fight button, the game closes and if I am lucky I get the fight recovered message and I can do the fight without losing half of my health.
When changing to another screen - champions to crystals - the game closes.
iOS 15.0.2
Game version: the current one
It's just a screwy as my old iOS device now for dropped inputs parry etc. It's a month old, no fault on my part but since this month just gone down the toilet. Pathetic support from a known issue.
Device and Model: iPhone XR
Device Operating System: iOS 14.8.1
Cellular or WiFi: WiFi
Game Version Installed: 33.0.0
Game Mode: Everywhere
Description of the Issue: Lags!
How annoying is this game…
Like 4 or more months game is very lagging. Like I can’t get stable 30 frames, and I have 15-20 frames, and sometimes 5 frames and crazy stuttering! That’s crazy! Other games runs perfect, phone is okay. And I know a lot of people with same issue as me.
Pls make game fast and smooth
Device and Model: iPhone 12 Pro
Device Operating System: iOS 15.1
Cellular or WiFi: Both
Game Version Installed: 33.0.0
Game Mode: Event Quests, Arena, Alliance War.
Description of the Issue: I was only having light dexterity and input issues until this most recent update, now I can barely play game certain modes. While moving or finishing combos, will either stop mid-combo or move left or right without that input. Some champions seem to be more erratic than others: Ultron, She-Hulk, Venompool, DDHK, Falcon.
Device and Model: iPhone 6
Device Operating System: iOS 12.5.4
Cellular or WiFi: Both
Game Version Installed: v 33.0
Game Mode: In which game mode did the error occur? Game crashes often during loading, whether in arena, questing, leveling up, etc. This has continued even after both the new update and the one last month. This is annoying as I'm losing duel credits, time, and opportunities for further progress as time is limited. I have just now lost two duel credits as it crashes before the fight begins.
It is also costing me health pots and more time. This has now crashed four times for one fight.
Device and Model: iPhone 7 Plus
Device Operating System: 15.1
Cellular or WiFi: Wifi
Game Version Installed: 33.0.0
Game Mode: aq, arena
Description of the Issue: champions stop hitting mid combo constantly after 2 or so hits. Just stands there not registering screen taps. Also, champions unable to dash backwards while defender is charging heavy. Frozen in place or drops block.
It’s exactly the same problem as last year.