**TROUBLES LOGGING IN**
We are aware of an issue causing issues for some Summoners attempting to connect to MCOC. We are currently investigating and are hoping to have resolution soon.
Thank you for your patience.
We are aware of an issue causing issues for some Summoners attempting to connect to MCOC. We are currently investigating and are hoping to have resolution soon.
Thank you for your patience.
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Wrong Battleground Alliance Rank Rewards
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As we have mentioned multiple times: this is still being looked into.
Assume that is the case until we say otherwise.
Tagging the mods every day does not make the process go faster.
You mentioned the team was looking into what caused the issue and you have given us a once weekly still looking into it update since then. Looking into what caused the issue doesn't offer any assurances that the rewards earned will be given just that you want to know what happened presumably so that it doesn't happen again.
When issues affect larger portions of the community you give assurances that the problem is being looked into and you look to correct the issue as soon as possible. There has been no mention of correcting the issue at all. The rewards owed are fantastic rewards so we are understandably frustrated that we still don't even know if the team intends to get those rewards to us.
As for the multiple tags you might notice that a new question has come up that is tied to this issue with the war season ending. We still haven't had an answer to those tags. At this point I assume we won't hear anything.
Thanks for reading this if you did. I don't care anymore.
I would think this is pretty easy to resolve. Check the scores, look where the alliance should have landed, check who was in the alliance at that point, distribute the correct rewards.
Will we get the correct rewards yes or no?
Me as many other players want to receive our well-earned rewards for god's sake.
They honestly do nothing about it, except deleting comments - if only Kabam solved all their problems as quickly as they are deleting these comments.
https://trello.com/b/yM4RGbuU/mcoc-community-bugs-and-issues-tracker
this is about individual rewards, not alliance rewards. my alliance still hasn't received the updated rewards and the issue seems to be still open.
https://trello.com/b/yM4RGbuU/mcoc-community-bugs-and-issues-tracker
I understand, someone had asked about individual, this thread deserves some kind of answer no matter the question since we’ve gotten nothing in 3 weeks.