**TROUBLES LOGGING IN**
We are aware of an issue causing issues for some Summoners attempting to connect to MCOC. We are currently investigating and are hoping to have resolution soon.
Thank you for your patience.
We are aware of an issue causing issues for some Summoners attempting to connect to MCOC. We are currently investigating and are hoping to have resolution soon.
Thank you for your patience.
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Wrong Battleground Alliance Rank Rewards
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Focus more on fixing problems and bugs with the game? No, we have to focus on much more important things, such as relics, 9* champs or giving a 15th buff to Gamora.
Any update
Ok getting this fixed may take some time for you, but only saying that this is being investigated doesn’t help. We have provided the related screenshots to prove that this is an issue.
Rather than just saying being investigated, we want to hear that this is confirmed and we will send the corrected rewards once we can.
But acknowledge that the rewards would be sent post investigation.
And my grandfather is dead.
I think that's the problem here. Our situation doesn't affect enough people so it isn't worth it to KABAM to fix it.
@RichTheMan can you address this again please? it's been weeks since you mentioned and no update since then.
I did not extend my sigil 2 weeks ago, and I'll be skipping the cyber weekend entirely.
Got word back from the game team. At this point in their investigation the team has decided that no action can be taken to reissue these rewards; the analysis of data came back inconclusive.
They will, instead, turn their attention to trying to ensure this issue does not reappear in future.