So does this compensation apply to everyone who played threat level 3-5? I remember joining back the game late January so Im not too sure if I even played the SQ for that month, so idk if im qualified for the compensation.
My FOMO is taking over because I havent gotten the comp yet lol. Does anyone know specifically what node was bugged? Starting to think I happened to skip wherever it was (lucky me)
On 3-8-23 around 12:00pm I got it in game mail saying I got compensation for the side quest from two months ago but when I tried to claim it it wouldn’t let me so I restarted my game & when I did it was gone and I didn’t have any of the items from the in game mail compensation is kabam going to resend them out I hope so been waiting for two months now
Timeline Update: As the team delves deeper into what caused this issue and how to resolve it, we'll know more specifics. But, as of now the team is expecting to have this corrected by the end of the week. Sorry for the delay, thank you for your patience.
Comments
The team has found the source of the issue: the game is trying to claim an item that doesn't exist and therefore none of the items are being claimed.
They have a resolution in place. Your current comp message will disappear.
Do. not. panic. They will be resent again soon.
I'll provide another update when we have a timeline!
clicking on claim does nothing. It's not there in inbox but in stash.
Kabam has commented on the comp bug here
t claim these?
As the team delves deeper into what caused this issue and how to resolve it, we'll know more specifics. But, as of now the team is expecting to have this corrected by the end of the week.
Sorry for the delay, thank you for your patience.