Come on KABAM this is very frustrating now, you are forcing players to leave your game for something so stupid and petty, fix this issue now it cant be that hard to fix!!!
@BADBRAD321 I have the same problem reported and I have no news, they are about to remove me from my alliance for inactivity.
I'm an officer in my ally and I plan attack for BG2 and I really hope this big gets fixed before the season starts. Also i need to do rank ups for certain 2022 champs but I can't because of the bug. It's quite frustrating, but all I want is to be able to play the game I enjoy.
Things I've tried to do: Clear data, the same Clear cache, the same Restart the phone,the same Uninstall it, Install it again, the same Play using WIFI, the same Play using mobile data, the same
Try it on different devices: Samsung Galaxy S22, the same POCO F3, the same Xiaomi Redmi Note 13 PRO, guess what?...the same Iphone 12 PRO MAX, It works . I hope I don't get banned for switching devices so much. Sadly I have a week without playing well, like many others.
Passed the info along to the rest of the team. Would anyone still experiencing this issue be able to let us know if they were on wifi or cellular data when they encountered the issue, and if switching from one to the other has any effect?
La pantalla de carga es la misma de si uno esta utilizando datos móviles o wifi
hello, tell me how long it will take me to update the game? I can’t beat the arena because the update crashes, I can’t go through the monthly plot, there is also an update, I can’t go to war, now it’s a good match with 7 * crystals, and I can’t even get tokens to buy crystals, and tomorrow they introduce an event for getting 7* fragments, but I won’t be able to play there because the update will fly out, I’ve been sitting and looking at the game for a week and I can’t do anything else, when will you solve this problem?
Please Kabam, Stop chasing those who bear the title of legend and focus on what really matters which is game stability and user experience... If they continue like this, they won't have to ban anyone, everyone will go alone, and they will only stay with iPhone users. I used to play up to 4 hours a day or more, now I can't play even 20 mins
The team has been chasing this issue for the last few days; it is proving to be elusive. We have confirmed it is only impacting Android devices. The team has requested more information... For anyone encountering this issue: What version of the Play Store App do you have installed on your device? To find this information:
1. Start the Play Store App 2. Tap the menu button on the top left 3. Tap "My apps & games" 4. Tap installed 5. Don't tap the Open button, instead tap the app's name to open properties 6. Scroll down to "About this app" 7. Scroll down to "App info"
I'v updated game to the latest version on Google Play. According to what we've known, this bug arises because of some champions who released at 2022/2023. The bug will be triggered when these champions will be filghten to, or is in player team ,or their info. will be reviewed. The possible reason is lacking of these champions' data in the latest package (v39.0.0) for Android phone. The solution maybe just release a update package which including missing data of those champions ASAP.
We have been suffering for over 1 week now. Do all android owners need to register on the forum in order for the problem to be solved? One more week and it will happen
I can't play normally in any mode, especially in WB (there I lost resources because of this "update") Such a problem for a whole week, my Phone honor 30
Когда исправите проблему с постоянным обновлением??? Пробовал и через Wi-Fi и через мобильную сеть. Удалял игру и устанавливал заново, менял аккаунт и все равно та же ошибка. Пробовал на двух устройствах: на HONOR 30i и на HONOR 10. Проблема на обоих устройствах. Играть не возможно, контент не пройти, награды не получить. Ни одна ваша компенсация не перекроет награды полученные от пройденного контента.
It's a good sign finally that update is coming but what about the lost how is kabam going to favour us they should give us some compensation for 10 days we have lost unit grinding battlegrounds grinding etc . And many people have lost their resources that have expired like Isos,T2 alphas , T5 basics . They should give us atleast some compensation for that.
Comments
Clear data, the same
Clear cache, the same
Restart the phone,the same
Uninstall it, Install it again, the same
Play using WIFI, the same
Play using mobile data, the same
Try it on different devices:
Samsung Galaxy S22, the same
POCO F3, the same
Xiaomi Redmi Note 13 PRO, guess what?...the same
Iphone 12 PRO MAX, It works
I hope I don't get banned for switching devices so much.
Sadly I have a week without playing well, like many others.
Huawei P40 Pro., on WiFi or cellular data, game version39.0.0. It had never happened before, first bug ever over years for me.
Disappointing to say the least.
Kabam, Any update?
Stop chasing those who bear the title of legend and focus on what really matters which is game stability and user experience...
If they continue like this, they won't have to ban anyone, everyone will go alone, and they will only stay with iPhone users.
I used to play up to 4 hours a day or more, now I can't play even 20 mins
@Kabam Jax @Kabam Zibiit
We have been suffering for over 1 week now. Do all android owners need to register on the forum in order for the problem to be solved? One more week and it will happen
May have to wait a while until it becomes available in App Stores.
May have to wait a while until it becomes available in App Stores.
Such a problem for a whole week, my Phone honor 30