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  • MiniMFMiniMF Member Posts: 848 ★★★★
    you should sent ticket to support
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  • ReignkingTWReignkingTW Member Posts: 2,774 ★★★★★
    No one here can help you.
  • BringPopcornBringPopcorn Member Posts: 9,872 ★★★★★
    A little more context would help....
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  • edited February 2024
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  • ReignkingTWReignkingTW Member Posts: 2,774 ★★★★★
    Again that's not going to help.

    Did you cheat and get banned?
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  • MrSakuragiMrSakuragi Member Posts: 6,880 ★★★★★
    What message comes up when you try to log into the game?
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  • ReignkingTWReignkingTW Member Posts: 2,774 ★★★★★
    So you don't know your password?
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  • SummonerNRSummonerNR Member, Guardian Posts: 14,683 Guardian
    edited February 2024

    I am looked in as a new player. I can't access my account

    Did you try to create a Kabam ID to link to your existing account ?
    And during that process it instead created a new game account and started back at Tutorial with only a few champs ?

    If so, go into game settings (upper left corner in game) and select LOGOUT.
    That might take you back to your original account ?

    *OR* (maybe the reverse happened ?), you were logged in as your actual account, and then did Logout, which reverted to some other new account as default instead) ?

    Or Google Play or Apple GameCenter is involved ??

    Again, details of what you did or are seeing still not exactly clear. (prior to last several rapid comments just above)
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  • SummonerNRSummonerNR Member, Guardian Posts: 14,683 Guardian
    edited February 2024

    My account is deactivated. I am trying to get it active

    Which “account” ??

    Google Play account ??

    or MCOC Game account ?? And how do you know it is “deactivated” ? Just can’t login, or does it say “Deleted or Banned, etc” ?.

    (or “does not exist” ??)

    Details.
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  • ReignkingTWReignkingTW Member Posts: 2,774 ★★★★★
    For the love of God man you're not giving us any information.
  • SummonerNRSummonerNR Member, Guardian Posts: 14,683 Guardian
    Ok.
    So, do you still have access to your Google Play account (with Google itself) ?
    And that is the SAME Google Play account that you always used before ?
    And that Google Play account has also always been used for your MCOC account ?

    Is it SAME device/phone as you have always played MCOC via your Google Play ?

    And you have NEVER had an actual KABAM ID to login to game as ?
    And you have NOT recently tried to create a Kabam ID to link to it ?

    And have NOT recently tried to change your MCOC Summoner Name ?

    And in MCOC, you are currently NOT logged in (left corner settings) as any Kabam ID for login ?
    And has that always been the case before ? (Would only use Google Play for game ?)
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  • DiscoNnectKingDiscoNnectKing Member Posts: 529 ★★★

    I had a 6* rank 4Jessica, FAntman(max.sig), CGR, doom, kingpin, wolverine by night, and a total of 100 plus 6* champs. Titania torch red mags, horseman, BWC, Hyperion, silk, hulk, Elsa, kindred, Shang chi, Kate bishop, domino, gorr, dragon man. I had them best champs

    my weapon X wolverine was rank 5. I miss them all. Please help me Kabam.

    Damn and only thronebreaker
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