Awkward Kabam mistake costes me a lot
Kohlrabi1
Member Posts: 19 ★
I guess every non-english speaking Summoner knows how carelessly Kabam treats translations to other languages, but this case was a little bit too much for me.
In Russian version we can see a task to finish SoS with F4 or ALPHA-FLIGHT team. So I did it with Sasq using a lot of revs. And guess what...? Yes, the task is still undone, it's A-Force in English version.
How about some compensation, Kabam? I'm a crappy player, so spent like 10 revives and heal potions for nothing
In Russian version we can see a task to finish SoS with F4 or ALPHA-FLIGHT team. So I did it with Sasq using a lot of revs. And guess what...? Yes, the task is still undone, it's A-Force in English version.
How about some compensation, Kabam? I'm a crappy player, so spent like 10 revives and heal potions for nothing
Post edited by Kabam Miike on
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Comments
Russian language must have implied Alpha Force/Flight, instead of the actual needed A-Force.
Person there used Guardian instead of Sasquatch, but both those because of same language translation.
Don’t know if they should be given credit (maybe it was easier with Guardian / Sasquatch ??).
But at least should be refunded any Revive / Heal potions.
Try Submit a Request to Kabam support…
https://help.kabamsupport.com/hc/en-us/requests/new
Dr. Zola
No compensation still tho, but I guess it take a little bit more time, so that Kabam could identify all the accounts affected (don't want to think that they just don't care)
Any word on refunding items/units for this one?
Thus is (finally) a legit complaint on the forums, this shouldn't be a thing and should be compensated.
Basically, a recognition that something was wrong on their part, in my opinion. I would expect relief to be forthcoming soon.
Dr. Zola
For example, Wonderman is Magnum here in Brazil. Same should be happened with Alpha Flight
Keep it up, kabam, good job!