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The team have found the source of the issue and will be updating with our next build.
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Arcade Gaslighting, Missing 2/5 Promised Immunities
ZacTheSword
Posts: 62 ★★
On initial advertising, Kabam posted details and descriptions of Arcade as a 5 immunity defender we can see this in the screenshot below here. The significance of advertising 5 immunities sparked the community as this was one of the first few rupture immune champions potentially added to the game, and making Arcade advertised as a top polkadot power defence placement in alliance war. His view by the community was poised as a *top* war defender.
Now today that pre-bundles are out, people buying him have realised that he only is poison, shock and incinerate immune, and his abilities in no place say anything to do with bleed and rupture immunity. This is a big deal as his value as a defender has dropped substantially and has been mis-advertised.
In addition, kabam's response to this was to take minimal responsibility, placing the blame on us by saying that we should have "just read the deep dives carefully" when the deep dives itself has always been inaccurate and misrepresentative of a champion's full kit and abilities. (Such as the infamous shocker deep dive drama), They also quietly changed their tweet to a very vague description and did not put disclaimers to admit their mistake
I get that this is less related to this mistake made, but the confusion around this gaslighting and miscommunication was all the more worsened by the fact that ccp beta members were unable to access and playtest arcade at the beginning today, which left us without much arcade testing to show that he didnt actually have those immunities.
Arcade's current value as a defender has plummeted tremendously than seen as before and now looks as weak as a 2-3/5 defender. If you are putting the blame on us for taking what you guys say at face value, the community is just going to trust your words less and wont take you seriously. I want a refund
Now today that pre-bundles are out, people buying him have realised that he only is poison, shock and incinerate immune, and his abilities in no place say anything to do with bleed and rupture immunity. This is a big deal as his value as a defender has dropped substantially and has been mis-advertised.
In addition, kabam's response to this was to take minimal responsibility, placing the blame on us by saying that we should have "just read the deep dives carefully" when the deep dives itself has always been inaccurate and misrepresentative of a champion's full kit and abilities. (Such as the infamous shocker deep dive drama), They also quietly changed their tweet to a very vague description and did not put disclaimers to admit their mistake
I get that this is less related to this mistake made, but the confusion around this gaslighting and miscommunication was all the more worsened by the fact that ccp beta members were unable to access and playtest arcade at the beginning today, which left us without much arcade testing to show that he didnt actually have those immunities.
Arcade's current value as a defender has plummeted tremendously than seen as before and now looks as weak as a 2-3/5 defender. If you are putting the blame on us for taking what you guys say at face value, the community is just going to trust your words less and wont take you seriously. I want a refund
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Comments
Advertising with 5 immunities just to release with 3 is peak false advertisement
Yes they can say plans change tho 🤣
Another thing is you can get a rough estimate of how hard a champion will be to fight based on the attributes kabam assigns them.
As you can see here, Arcade is only a 4/5 defender, so nothing too noteworthy.
Some of his immunities still are perplexing..but whatever. I give up on trying to understand how champs like him have certain immunities, when those who SHOULD have them, don't. Lol.
And yeah..Kabam pulled the old "bait n switch". Instead of just deleting their post and changing their statement, they could have addressed the community beforehand of the immunities error or change. But instead, they took a different approach that makes you question their initial intent.
I know it is a game and they want people to spend more money to purchase the new champions, but they should really add relevant immnuties to all characters if they give more immunties to human beins than they do to gods, demons, etc.
1) the tweet was taken down quickly and was spread as a screenshot, mistake happens but this was before his release
2) he was in the champ vault where you can actually see his kit as well as the deep diving explaining his kit where the 5 immunities where not mentioned. So there were plenty of information about him after release and even before the release bundle.
Also, they had a stream on Weds. Would have been a perfect opportunity to correct the record while still pumping up Arcade.
I can’t say that I bought crystals *specifically* for the Rupture immunity, but I will say my purchases were premised on the massive buzz generated around his being a meta defender with a ton of utility and massive immunity. I don’t doubt that buzz was also built upon much of the early hype, some of which shows up in the initial tweet. I also don’t doubt that he will still be a terrific defender.
To riff off Mark Twain: misinformation is halfway around the world before the truth even has its boots on. That certainly applies in a digital marketing context. Communication and effective info channel management is something I’ve criticized lately. Here’s an example of why it’s important.
Personally, I find quietly correcting the info without issuing and calling attention to an actual correction notice frustrating and disappointing.
Personal, non-professional opinion: this shouldn’t be the way things like this get done. My view is an apology at a minimum and maybe some attempt to make it right would be a course of action that would be appreciated by the community.
Dr. Zola
I do think Pikolu is onto something, that Arcade probably had an earlier draft where he did have all five immunities and was toned down. But the comms team was given the five immunity information to run with before that change was made, they drafted and scheduled the tweet to post, and then in the shuffle of everything that happened in the last week or so it fell off the radar.
Would it have been better for them to make an explicit statement that Arcade would not have five immunities after that tweet went out? Objectively yes. But this is a very clear, very human error, not a malicious attempt to mislead the community.
Dr. Zola
So what accountability should there be?
No way you could defend them this time lmao
Whether or not they need to be held accountable for the mishap is not for me to say, but I think that's at least what happened there.
wayDemonzfyreI need my money back... This is false advertising...