Deathless Piece

WayntosWayntos Member Posts: 621 ★★★
I needed one piece to complete deathless vision and for some reason I couldn't select that chest. I had to select something to move on and play the game. Can you correct this so I can get the piece I wanted. @KabamPinwheel



Comments

  • SummonerNRSummonerNR Member, Guardian Posts: 13,573 Guardian
    What does the LOCK symbol say when you click on it ?

    I’ve seen someone else show that one of the champ selectors was locked for them as well, don’t know why.

    It can’t require that you already have the champ, that would defeat the purpose (one of the purposes) of being able to select a piece you need to get the champ. (the other purpose being to turn around and sell it for it's associated ## of treasury resource, if you already have the champs).
  • WayntosWayntos Member Posts: 621 ★★★
    I do not have Deathless Vison yet as stated above. I was one piece away from deathless vision. I can't look at what it say because I had to select piece to move on to play the game.

    @KabamDORK
  • WayntosWayntos Member Posts: 621 ★★★
    @KabamDORK @KabamPinwheel

    Any update on this? Please at least address this issue, your silence is so loud!
  • SummonerNRSummonerNR Member, Guardian Posts: 13,573 Guardian
    You need to submit a Support Ticket.

    Don’t sell that piece you had to select in the meantime.

    Also, they can’t do anything for you directly here in Forum Posts.

    https://help.kabamsupport.com/hc/en-us/requests/new
  • WayntosWayntos Member Posts: 621 ★★★
    Appreciate that @SummonerNR but they can at least address the situation. I didn't sell any of the pieces.

    Thank you SummonerNR
  • KabamDORKKabamDORK Administrator Posts: 114
    Looking into it, sorry about the delay on this one.
  • AwesomePenguinAwesomePenguin Member Posts: 32
    KabamDORK said:

    Looking into it, sorry about the delay on this one.

    Now it's affecting claiming the final big prizes for the Platinum Track players paid for. So the "delay" into looking into it is now causing more problems. And its going to continue to avalanche. Maybe it should be a top priority already?
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