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Anyone else have their game stuck on the losing screen

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  • ShaggyMShaggyM Member Posts: 369 ★★★
    Forgive my ignorance but how does Google affect iPhone users?
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,272 ★★★★
    Zac12345 said:

    @JESUSCHRIST I think it’s because those games aren’t based on a google server whereas kabam is. And google is the server that’s down

    Amazon cloud services also down partially

    Cloudflare also down
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,272 ★★★★
    There's no 24 hours McDonald's near me so I can't grab a bite while the internet is down
  • Zac12345Zac12345 Member Posts: 29
    @ShaggyM i may be wrong but I think that google cloud is what kabam has its game servers on, so even if we as iPhone users don’t use google, the game owners have to go through it with data so without it we can’t recieve data from the servers
  • KabamPinwheelKabamPinwheel Community Posts: 718
    Zac12345 said:

    @ShaggyM i may be wrong but I think that google cloud is what kabam has its game servers on, so even if we as iPhone users don’t use google, the game owners have to go through it with data so without it we can’t recieve data from the servers

    This is correct, it's not about what platform you personally are playing on, it's a problem with google cloud which is where our server side stuff is hosted. So everyone, android, iOS, pc can all open the game...it just gets stuck trying to connect tot he server
  • RichiesDad79RichiesDad79 Member Posts: 1,029 ★★★
    This is just ridiculous. I would think they would have techs employed for maintenance and for exactly this who should be able to fix this in minutes.
  • IggyPopIggyPop Member Posts: 129
    @Kabam Pinwheel
    Per recent update from Google, they fixed all locations part from uscentral-1. Does that mean that all none of US based players should be able to access the game now?
  • KabamPinwheelKabamPinwheel Community Posts: 718
    I imagine its not so simple, with the amount of traffic they deal with these are massive servers, guessing troubleshooting issues is not a quick/easy thing to do
  • CretzuCretzu Member Posts: 39
    Is this war going to be canceled for all those who got disconnected while fighting? Our wars typically come down to a few deaths either way. Doesn’t seem fair if this war is included in the final result.
  • SirmacoolSirmacool Member Posts: 427 ★★

    This is just ridiculous. I would think they would have techs employed for maintenance and for exactly this who should be able to fix this in minutes.

    They have like a 99% plus uptime. That’s dang good. 98.5% higher than McDonald’s ice cream machine.
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,272 ★★★★
    This will probably take hours

    At least YouTube is fine
  • KabamPinwheelKabamPinwheel Community Posts: 718
    Cretzu said:

    Is this war going to be canceled for all those who got disconnected while fighting? Our wars typically come down to a few deaths either way. Doesn’t seem fair if this war is included in the final result.

    Can't really speak to anything re: effects on the game until we can get back in and assess the extent of things
  • Chuck_FinleyChuck_Finley Member Posts: 1,925 ★★★★★
    The cloud is awesome… until it isn’t.
  • Zac12345Zac12345 Member Posts: 29
    Could be a cyber attack - like the new movie, zero day or something. Hopefully not
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,272 ★★★★
    The hamster wheel at Google Cloud servers are broken
  • Kingering_KingKingering_King Member Posts: 1,746 ★★★★

    Cretzu said:

    Is this war going to be canceled for all those who got disconnected while fighting? Our wars typically come down to a few deaths either way. Doesn’t seem fair if this war is included in the final result.

    Can't really speak to anything re: effects on the game until we can get back in and assess the extent of things
    If the game is down for days…
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,272 ★★★★
    Yea the North Koreans hacked Google servers bcos they got 7 days temporary ban from Kabam for downloading from unofficial sources
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  • KabamPinwheelKabamPinwheel Community Posts: 718

    Yea the North Koreans hacked Google servers bcos they got 7 days temporary ban from Kabam for downloading from unofficial sources

    Should have just used officially supported channels I guess 🤷

    Cretzu said:

    Is this war going to be canceled for all those who got disconnected while fighting? Our wars typically come down to a few deaths either way. Doesn’t seem fair if this war is included in the final result.

    Can't really speak to anything re: effects on the game until we can get back in and assess the extent of things
    If the game is down for days…
    Don't even put that out into the universe haha, please
  • AnotherconcernplayerAnotherconcernplayer Member Posts: 156 ★★

    Cretzu said:

    Is this war going to be canceled for all those who got disconnected while fighting? Our wars typically come down to a few deaths either way. Doesn’t seem fair if this war is included in the final result.

    Can't really speak to anything re: effects on the game until we can get back in and assess the extent of things
    If the game is down for days…
    If imagine, you have been wrongfully banned for 7 days, you finally got your account back and login only to find connection issues.

    Gosh have to feel for those players.
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,272 ★★★★

    Yea the North Koreans hacked Google servers bcos they got 7 days temporary ban from Kabam for downloading from unofficial sources

    Should have just used officially supported channels I guess 🤷

    Cretzu said:

    Is this war going to be canceled for all those who got disconnected while fighting? Our wars typically come down to a few deaths either way. Doesn’t seem fair if this war is included in the final result.

    Can't really speak to anything re: effects on the game until we can get back in and assess the extent of things
    If the game is down for days…
    Don't even put that out into the universe haha, please
    Days LOL I guess it's internet detox therapy for all of us
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,272 ★★★★

    Cretzu said:

    Is this war going to be canceled for all those who got disconnected while fighting? Our wars typically come down to a few deaths either way. Doesn’t seem fair if this war is included in the final result.

    Can't really speak to anything re: effects on the game until we can get back in and assess the extent of things
    If the game is down for days…
    If imagine, you have been wrongfully banned for 7 days, you finally got your account back and login only to find connection issues.

    Gosh have to feel for those players.
    Those banned for 7 days are still banned bcos it's not 7 days yet
  • DNA3000DNA3000 Member, Guardian Posts: 21,033 Guardian

    This is just ridiculous. I would think they would have techs employed for maintenance and for exactly this who should be able to fix this in minutes.

    On behalf of every emergency technical response team in the world, allow me to respond with:

    Pthhthhhhthhthhhthhthhhhhhhhh
  • AnotherconcernplayerAnotherconcernplayer Member Posts: 156 ★★

    Cretzu said:

    Is this war going to be canceled for all those who got disconnected while fighting? Our wars typically come down to a few deaths either way. Doesn’t seem fair if this war is included in the final result.

    Can't really speak to anything re: effects on the game until we can get back in and assess the extent of things
    If the game is down for days…
    If imagine, you have been wrongfully banned for 7 days, you finally got your account back and login only to find connection issues.

    Gosh have to feel for those players.
    Those banned for 7 days are still banned bcos it's not 7 days yet
    Yep that is my point, if this connect issue take a bit longer, the two might overlap.

    Gosh of that happened it would drive anyone insane
  • Manofjustice32Manofjustice32 Member Posts: 75
    I think at worst we all deserve a 7 star pool champion selector for every champion currently in the basic
  • Highlander2Highlander2 Member Posts: 17
    Has anyone called Google to tell them to switch their servers off and back on again?
    60% of the time it works everytime :)
  • AnotherconcernplayerAnotherconcernplayer Member Posts: 156 ★★

    Has anyone called Google to tell them to switch their servers off and back on again?
    60% of the time it works everytime :)

    I've tried but they use digital voice now, and that also uses Google Cloud, so been on hold for awhile now.
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,272 ★★★★

    Has anyone called Google to tell them to switch their servers off and back on again?
    60% of the time it works everytime :)

    I recommend giving a kick to the servers to wake it up

    Works in every Hollywood movie
  • DNA3000DNA3000 Member, Guardian Posts: 21,033 Guardian

    Has anyone called Google to tell them to switch their servers off and back on again?
    60% of the time it works everytime :)

    You could try suggesting they reinstall Windows, but I’m not sure they are at that point yet.
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