War prizes and result [Merged Threads]

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  • snoopcoksnoopcok Member Posts: 5
    @Kabam Vydious @Kabam Lyra any updates on our alliance case?
  • Bigslick631Bigslick631 Member Posts: 114
    @Kabam Vydious @Kabam Lyra any update on alliance season point adjustments?
  • Bigslick631Bigslick631 Member Posts: 114
    It has been awfully quiet here. Any update on season points?
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    It has been awfully quiet here. Any update on season points?

    That is still being looked into. We'll update as soon as we have some more details. Thanks for your patience as we work through this issue for the affected Alliances.
  • Bigslick631Bigslick631 Member Posts: 114
    Kabam Lyra wrote: »
    It has been awfully quiet here. Any update on season points?

    That is still being looked into. We'll update as soon as we have some more details. Thanks for your patience as we work through this issue for the affected Alliances.

    Thank you.
  • DarthPhalDarthPhal Member Posts: 1,064 ★★★★
    4s8hh9k1ks2w.png

  • Bigslick631Bigslick631 Member Posts: 114
    @Kabam Vydious @“Kabam Lyra” can we get an update? That lost war is killing us
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  • AbusementParkAbusementPark Member Posts: 164
    7a0f8f2bheb1.gif
  • mrmac04mrmac04 Member Posts: 20
    Nothing new??? “Support” keeps closing my tickets, they have no idea what I’m trying to say (I keep getting the “matchmaking closes at 7pm PST” explaination), and this thread keeps getting buried here... Patience is wearing thin here...
  • SunnyJim_123SunnyJim_123 Member Posts: 78
    our alliance was placed on a tier 3 map but only got tier 4 rewards... kabams response:
    ‘Server matchmaking is working as intended’

    I know it’s not as bad as you guys not getting a match at all but just to goes show that everyone is getting screwed from every angle in this game!!
  • SuperFarzSuperFarz Member Posts: 166
    our alliance was placed on a tier 3 map but only got tier 4 rewards... kabams response:
    ‘Server matchmaking is working as intended’

    I know it’s not as bad as you guys not getting a match at all but just to goes show that everyone is getting screwed from every angle in this game!!
    Lol, that is actually working as intented. You don’t deserve the rewards for higher tier yet. Improve.
  • Bigslick631Bigslick631 Member Posts: 114
    Good Morning @Kabam Miike @Kabam Wolf @Kabam Vydious @Kabam Loto @Kabam Zibiit @Kabam Lyra Has any progress been made on this investigation? Any decision or corrective action?
  • Bigslick631Bigslick631 Member Posts: 114
    Any update? Am I being foolish thinking that we will get a response to this issue?
  • SayfasiSayfasi Member Posts: 89
    I hope we do - our alliance could use those missing points
  • SisingamarajaSisingamaraja Member Posts: 4
    any update yet?
  • Bigslick631Bigslick631 Member Posts: 114
    Come on guys. It’s been well over a week. We will be starting another week of AW and still no resolution.
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Hi all!

    This is still definitely on our radar and we hope to be able to award the points to those Alliances that are missing them very soon.
  • Bigslick631Bigslick631 Member Posts: 114
    Thank you for the response.
  • bdawg923bdawg923 Member Posts: 764 ★★★★
    Kabam Lyra wrote: »
    Hi all!

    This is still definitely on our radar and we hope to be able to award the points to those Alliances that are missing them very soon.

    Hi, after the points are awarded, could you please explain what happened and how you decided what to award? Just curious. Thank you
  • Zuko_ILCZuko_ILC Member Posts: 1,512 ★★★★★
    Well if points are rewarded are they getting full win points? Because some might've lost therefore they would not be getting an advantage over all other alliances when before they were getting a disadvantage. Not sure what the plan is but that is my concern.

    I understand it's not an easy solution, just raising my concerns.
  • Bigslick631Bigslick631 Member Posts: 114
    @Zuko_ILC you make a good point but this issue has caused more issues then just missing the pts for one war (win or lose) at least in my ally. It has caused frustrated members to leave the game, potential recruits to bail since they wanted higher rated ally and also caused us to drop in multiplier. Things I’m sure the decided resolution will NOT take into account.
  • hurricanthurricant Member Posts: 597 ★★★★
    We got points awarded but confused about how much and how it was decided how. Average of our wars?
  • mrmac04mrmac04 Member Posts: 20
    As someone who tracks all numbers thanks to my nerdish love for spreadsheets, I have figured out we were awarded the average of our per-war score minus the 50k winner “season bonus” points multiplied by our current tier multiplier. Basically, it scored us as a “defeat” but it’s better than nothing. I personally appreciate the resolution decided upon. Kabam pulled through on this one, so I will graciously say thank you...
  • bdawg923bdawg923 Member Posts: 764 ★★★★
    mrmac04 wrote: »
    As someone who tracks all numbers thanks to my nerdish love for spreadsheets, I have figured out we were awarded the average of our per-war score minus the 50k winner “season bonus” points multiplied by our current tier multiplier. Basically, it scored us as a “defeat” but it’s better than nothing. I personally appreciate the resolution decided upon. Kabam pulled through on this one, so I will graciously say thank you...

    They could've given us 25k partial win bonus with multiplier. Why assume a loss. It's not our fault we couldn't even fight
  • mrmac04mrmac04 Member Posts: 20
    bdawg923 wrote: »
    They could've given us 25k partial win bonus with multiplier. Why assume a loss. It's not our fault we couldn't even fight

    I don’t disagree with that at all, I’m just saying I appreciate some form of adequate resolution provided. This has been a significant stressor no doubt, but at least something is better than nothing.
  • Bigslick631Bigslick631 Member Posts: 114
    I agree. Thank you Kabam for the sufficient resolution.
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Hello,

    As some of you have already noticed, points have been awarded and a message sent to the leaders of affected alliances.
  • hurricanthurricant Member Posts: 597 ★★★★
    edited June 2018
    Kabam Lyra wrote: »
    Hello,

    As some of you have already noticed, points have been awarded and a message sent to the leaders of affected alliances.

    Why didn't we get partial win credit? It wasn't our fault we didn't start a war. We could have won it if we did
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