The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!
New 19.0 update phone problems [Merged Threads]
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Vivo v5s
Android 7.0
iPhone 7
iOS 11.4
O2
WiFi and Cellular
OS: 11.4 (15F79)
Mode: WiFi Only
Game Version: 19.0.0
Game Mode: All Quest, have not tried arena
Description: Loses sound. When sound is lost and I press home button, my iPad freezes requiring a forced restart.
iOS 11.4
O2 32.0
WiFi and cellular
Game version 19.0.0
Phone gets hot, battery drains rapidly, phone becomes unresponsive and crashes a lot.
And just to be clear - my phone has ZERO issues otherwise. Never experience any problems like this in any other app. This issue only occurs when in MCOC.
Recommending all iOS users boycott MCOC until this issue is resolved. Also recommend that Kabam resolve this issue quickly, unless they want to face a class-action suit to replace devices damaged by their game.
iOS 11.4
Sprint
WiFi and Cellular
Phone heats up and battery drain is a lot faster. It also seems that battery is draining even after I force close the app (not running in the background)
iso 11.4
wifi
the heating up issue just started happening couple hours ago
Help button from arena took too long and loading screen as well.
Device : iphone 5 SE ios 11.4 & ipad mini 4 ios 11.4
I thought that frozen thing only happend to my ip5se. Ip7 or ipX also face the same problem? Smh 🤯
iPad Pro
11.4
Wifi
Both get very hot (iPhone gets hotter) to the point where I turn them off because I’m worried about overheating or damage. Did not experience them getting this hot pre 19.0
I might not play the monthly content until this get resolved.
Iphone X - IOS 11.4
11.4
Telus
Wifi and Data
Phone gets super hot, the battery drains quick and game is suffering lag.
iOS 11.4
Significant overheating and increased battery usage with new update.
I have contacted apple support and they told me to stop playing the game completely, because these types of problems can cause device damage, for which they do not claim responsibility... since this is recommended to all users which experience the same issue we again find ourselves in a position where we can't play a game due to an error on your part (and yes I understand that software issues happen sometimes)... The question arises what will you do to compensate apple users for our inability to play a game due to this... surely giving us some free stuff in game (because we couldn't play aw/aq, do quests or arena and actually affected other people in our alliances )doesn't hurt or cost you anything, but us not wanting to continue playing this game does.... I urge you to consider your actions regarding this, compensations in other games are something that occurs on an every day basis, and they give them out for a lot less than something like this or the server issues couple days back... this is a great game and it could be a lot better if users finally felt like they are appreciated for playing it
iPhone 7S
IOS 11.4
T-Mobile
Mainly WiFi
Overheating, when fighting game is slow sometimes, even when collecting rewards for milestones. Never I have issue like this before
It just happened to me again as fighting Ant Man in the Evangeline Lilly Quest (Round 4 - on the next to last path i had left)! Thankfully it found the fight but I had to start back over which was frustrating...especially since when it shut down I had the boss down to 10% health.
This needs to be fixed....it is driving me crazy.
iOS 11.4
Iphone 7
Verizon
WiFi at the time
Thank You
Bit of a joke when one is trying to stream...