Hello everyone, been playing this game for a couple of months now, never had any problems untill this event, summoned symbioid's image didn't show and some item's related to it also didn't. Sent a support ticket to which they replied with, try and follow simple troubleshooting steps, it might work, i did, only thing left was to reinstall the game, so I did. Now i can't play, game is always blocking, takes a long time for me to fight and many things don't show up. Already reinstalled like 4 times, not working.
It now looks like this:
Hope someone can help me, I absolutely can't play right now and it makes me sad
You aren’t alone in this. I get that sometimes as well other have the same issue. Kabam can’t find the problem of their code servers. The old codes haven’t been updated in a long time which causes this to show up. Despite that everyone is showing evidence, they instead eat our money to keep the game app up in google store/App Store while pumping out offers and Contest for us to play in. They get about 900 million dollars a year if you catch my point. So far they haven’t done a thing to fix those bugs away because so long it benefit their revenue, such as pots in different areas is being forced to buy with real money or game current that’s been earned is being forced to spend it away and all that because of one small lags that destroy a lot. If there is an bug(s) that benefit us players that make us happy and full of wonder like WOW, EPIC, then kabam goes maintenance hardcore to fix it away immediately while savor those bugs that benefits them.
as so far they have only asking for information of each player’s device information such as “what device you playinf at? what version of device OS and app version is it? When did this happen and where exactly?” Thousands of players giving away their device informations to have some hope for the bugs to be fixed but nope. I’m not gunning at kabam or anyone else, just saying what they have done so far.
They do a good job at banning players but banning players won’t make the game lag free
We apologize for the issues you are experiencing and understand how frustrating this can be. We know that the game is pretty fast pace and having anything hinder your ability to finish out a quest or get your daily grinds done can be a pain, and would want to make this our top priority.
We need some information from everyone posting here. Please feel free to include this in your following posts so that our Dev team can look into this appropriately. The more detailed the answer, the better!
1) What Device are you using? Samsung Galaxy S2
2) What OS update are you currently on?Android 7.0
3) Where are you seeing the lag happen? Is it only in certain areas or are you seeing it throughout The Contest?throughout the contest an crashes as well
4) How are you connected to the internet? Who is your provider? What region are you in?WiFi xFinity East Coast US
Again, we want to apologize as we want to make sure everyone has an amazing experience in game.
Iam using a oneplus 6 with android 9 pie, as i've read, that's the problem, they must solve it fast because everyone using it and that has reinstalled the game isn't able to play.
After some additional digging, it seems the issue is related to additional assets not downloading correctly. A fix for that must come from Kabam... so not holding my breath there.
I managed to resolve the issues on mine by copying over the asset cache & files from another device. I've zipped those files and uploaded them to save others the hassle and hope it helps until there is an official fix.
*** WARNING: This is only for Android 9 users experiencing game issues due to missing images/assets
Instructions:
1) Extract the zip file (either on device or computer)
2) Locate the folder 'com.kabam.marvelbattle' on your device (typically in the 'Android \ data' directory).
a) It should contain two subfolders: 'cache' and 'files'
3) Copy the 'cache' and 'files' folders from the Zip file over to the 'com.kabam.marvelbattle' folder
a) Replace files/folders if prompted.
Hopefully this helps others running in to the same issue, also safer than installing an app cloning program. Cheers
I have shared only cache and so don't remove any file before pasting. Just overwrite the cache.
Thanks. I unzipped ur folder too but I'm still missing the same files... Like some crystals and I'm still missing the domino portrait and red skull. Do you have the asset cache file by chance under files?
Iam using a oneplus 6 with android 9 pie, as i've read, that's the problem, they must solve it fast because everyone using it and that has reinstalled the game isn't able to play.
Please @Kabam Porkchop , it's already been more than 48hrs. We don't want to miss out on the symbioid event and occult labs.
From what I can tell this is not an issue with Android 9 or the 20.1 update specifically. Issue began yesterday morning for me, which was after a day of running 20.1 successfully. I installed Android 9 last month and there hadn't been any issues. So I'm leaning toward a change made server-side with Kabam that created this issue. Definitely seems limited to Android 9 users.
I will not downgrade my OS because a game developer in incompetent.
As for the isues experienced, its the same as the images posted by @Gildarts779. Missing champion profiles, failed images, causes lockup issues in crystals screen and quests.
Issues Are not Android OS version Related, I have a MotoG3 with Android 6 and im having big issues:
- Ultraextended "Loading screen" time (even more than 10 minutes of "loading")
- Huge battery drain, about 15% or more for a single battle, which of course includes the super extra long extended "loading" screen in between fights.
- Not being able to even start a fight because characters loading time is way more extended than the time we have to pick up a character form the five we take for the quest/mission and since the extended loading time for the components I cant even pick the fight with the default character suggested by the AI because even icons/buttons are not responsitive
- constant image overlapping
- "frame-by-frame" battles
- unintended combos
- hits to the air
- shorter dashbacks
- shorter dashforward
- the 1% life issue
- others
And seriously, about the OS version upgrade/downgrade... wait out of discussion. Won't be changing my complete OS version just for ONE SINGLE app to work, when there is no proof it will solve the problem considering it it present at different android and iOS versions and devices. Besides, it is not my resposability to find a solution for a problem that is not related to my gaming but to the game itself. It is the app resposables the ones who have the duty to solve the apps problems.
From what I can tell this is not an issue with Android 9 or the 20.1 update specifically. Issue began yesterday morning for me, which was after a day of running 20.1 successfully. I installed Android 9 last month and there hadn't been any issues. So I'm leaning toward a change made server-side with Kabam that created this issue. Definitely seems limited to Android 9 users.
I will not downgrade my OS because a game developer in incompetent.
As for the isues experienced, its the same as the images posted by @Gildarts779. Missing champion profiles, failed images, causes lockup issues in crystals screen and quests.
Issues Are not Android OS version Related, I have a MotoG3 with Android 6 and im having big issues:
- Ultraextended "Loading screen" time (even more than 10 minutes of "loading")
- Huge battery drain, about 15% or more for a single battle, which of course includes the super extra long extended "loading" screen in between fights.
- Not being able to even start a fight because characters loading time is way more extended than the time we have to pick up a character form the five we take for the quest/mission and since the extended loading time for the components I cant even pick the fight with the default character suggested by the AI because even icons/buttons are not responsitive
- constant image overlapping
- "frame-by-frame" battles
- unintended combos
- hits to the air
- shorter dashbacks
- shorter dashforward
- the 1% life issue
- others
And seriously, about the OS version upgrade/downgrade... wait out of discussion. Won't be changing my complete OS version just for ONE SINGLE app to work, when there is no proof it will solve the problem considering it it present at different android and iOS versions and devices. Besides, it is not my resposability to find a solution for a problem that is not related to my gaming but to the game itself. It is the app resposables the ones who have the duty to solve the apps problems.
From what I can tell this is not an issue with Android 9 or the 20.1 update specifically. Issue began yesterday morning for me, which was after a day of running 20.1 successfully. I installed Android 9 last month and there hadn't been any issues. So I'm leaning toward a change made server-side with Kabam that created this issue. Definitely seems limited to Android 9 users.
I will not downgrade my OS because a game developer in incompetent.
As for the isues experienced, its the same as the images posted by @Gildarts779. Missing champion profiles, failed images, causes lockup issues in crystals screen and quests.
Issues Are not Android OS version Related, I have a MotoG3 with Android 6 and im having big issues:
- Ultraextended "Loading screen" time (even more than 10 minutes of "loading")
- Huge battery drain, about 15% or more for a single battle, which of course includes the super extra long extended "loading" screen in between fights.
- Not being able to even start a fight because characters loading time is way more extended than the time we have to pick up a character form the five we take for the quest/mission and since the extended loading time for the components I cant even pick the fight with the default character suggested by the AI because even icons/buttons are not responsitive
- constant image overlapping
- "frame-by-frame" battles
- unintended combos
- hits to the air
- shorter dashbacks
- shorter dashforward
- the 1% life issue
- others
And seriously, about the OS version upgrade/downgrade... wait out of discussion. Won't be changing my complete OS version just for ONE SINGLE app to work, when there is no proof it will solve the problem considering it it present at different android and iOS versions and devices. Besides, it is not my resposability to find a solution for a problem that is not related to my gaming but to the game itself. It is the app resposables the ones who have the duty to solve the apps problems.
From what I can tell this is not an issue with Android 9 or the 20.1 update specifically. Issue began yesterday morning for me, which was after a day of running 20.1 successfully. I installed Android 9 last month and there hadn't been any issues. So I'm leaning toward a change made server-side with Kabam that created this issue. Definitely seems limited to Android 9 users.
I will not downgrade my OS because a game developer in incompetent.
As for the isues experienced, its the same as the images posted by @Gildarts779. Missing champion profiles, failed images, causes lockup issues in crystals screen and quests.
Issues Are not Android OS version Related, I have a MotoG3 with Android 6 and im having big issues:
- Ultraextended "Loading screen" time (even more than 10 minutes of "loading")
- Huge battery drain, about 15% or more for a single battle, which of course includes the super extra long extended "loading" screen in between fights.
- Not being able to even start a fight because characters loading time is way more extended than the time we have to pick up a character form the five we take for the quest/mission and since the extended loading time for the components I cant even pick the fight with the default character suggested by the AI because even icons/buttons are not responsitive
- constant image overlapping
- "frame-by-frame" battles
- unintended combos
- hits to the air
- shorter dashbacks
- shorter dashforward
- the 1% life issue
- others
And seriously, about the OS version upgrade/downgrade... wait out of discussion. Won't be changing my complete OS version just for ONE SINGLE app to work, when there is no proof it will solve the problem considering it it present at different android and iOS versions and devices. Besides, it is not my resposability to find a solution for a problem that is not related to my gaming but to the game itself. It is the app resposables the ones who have the duty to solve the apps problems.
Your old phone is causing most those problems.
Sorry to say it but I have friends at my alliance with both older and newer phones than mine and they are having the same and even more issues
From what I can tell this is not an issue with Android 9 or the 20.1 update specifically. Issue began yesterday morning for me, which was after a day of running 20.1 successfully. I installed Android 9 last month and there hadn't been any issues. So I'm leaning toward a change made server-side with Kabam that created this issue. Definitely seems limited to Android 9 users.
I will not downgrade my OS because a game developer in incompetent.
As for the isues experienced, its the same as the images posted by @Gildarts779. Missing champion profiles, failed images, causes lockup issues in crystals screen and quests.
Issues Are not Android OS version Related, I have a MotoG3 with Android 6 and im having big issues:
- Ultraextended "Loading screen" time (even more than 10 minutes of "loading")
- Huge battery drain, about 15% or more for a single battle, which of course includes the super extra long extended "loading" screen in between fights.
- Not being able to even start a fight because characters loading time is way more extended than the time we have to pick up a character form the five we take for the quest/mission and since the extended loading time for the components I cant even pick the fight with the default character suggested by the AI because even icons/buttons are not responsitive
- constant image overlapping
- "frame-by-frame" battles
- unintended combos
- hits to the air
- shorter dashbacks
- shorter dashforward
- the 1% life issue
- others
And seriously, about the OS version upgrade/downgrade... wait out of discussion. Won't be changing my complete OS version just for ONE SINGLE app to work, when there is no proof it will solve the problem considering it it present at different android and iOS versions and devices. Besides, it is not my resposability to find a solution for a problem that is not related to my gaming but to the game itself. It is the app resposables the ones who have the duty to solve the apps problems.
that's different case..
this thread is for loading images issues
I understand that, it was just to state that issues go far more from just the image loading issue, which is currently affecting others that are running a different OS version
Besides, it also says it is related to Loading times, which I also referred to
From what I can tell this is not an issue with Android 9 or the 20.1 update specifically. Issue began yesterday morning for me, which was after a day of running 20.1 successfully. I installed Android 9 last month and there hadn't been any issues. So I'm leaning toward a change made server-side with Kabam that created this issue. Definitely seems limited to Android 9 users.
I will not downgrade my OS because a game developer in incompetent.
As for the isues experienced, its the same as the images posted by @Gildarts779. Missing champion profiles, failed images, causes lockup issues in crystals screen and quests.
Issues Are not Android OS version Related, I have a MotoG3 with Android 6 and im having big issues:
- Ultraextended "Loading screen" time (even more than 10 minutes of "loading")
- Huge battery drain, about 15% or more for a single battle, which of course includes the super extra long extended "loading" screen in between fights.
- Not being able to even start a fight because characters loading time is way more extended than the time we have to pick up a character form the five we take for the quest/mission and since the extended loading time for the components I cant even pick the fight with the default character suggested by the AI because even icons/buttons are not responsitive
- constant image overlapping
- "frame-by-frame" battles
- unintended combos
- hits to the air
- shorter dashbacks
- shorter dashforward
- the 1% life issue
- others
And seriously, about the OS version upgrade/downgrade... wait out of discussion. Won't be changing my complete OS version just for ONE SINGLE app to work, when there is no proof it will solve the problem considering it it present at different android and iOS versions and devices. Besides, it is not my resposability to find a solution for a problem that is not related to my gaming but to the game itself. It is the app resposables the ones who have the duty to solve the apps problems.
that's different case..
this thread is for loading images issues
I understand that, it was just to state that issues go far more from just the image loading issue, which is currently affecting others that are running a different OS version
Besides, it also says it is related to Loading times, which I also referred to
Then.. Yes.. the point is Kabam game developers are really slow to fixes this... even release another release 20.1.1 which even doesn't fix any of problems...
From what I can tell this is not an issue with Android 9 or the 20.1 update specifically. Issue began yesterday morning for me, which was after a day of running 20.1 successfully. I installed Android 9 last month and there hadn't been any issues. So I'm leaning toward a change made server-side with Kabam that created this issue. Definitely seems limited to Android 9 users.
I will not downgrade my OS because a game developer in incompetent.
As for the isues experienced, its the same as the images posted by @Gildarts779. Missing champion profiles, failed images, causes lockup issues in crystals screen and quests.
Issues Are not Android OS version Related, I have a MotoG3 with Android 6 and im having big issues:
- Ultraextended "Loading screen" time (even more than 10 minutes of "loading")
- Huge battery drain, about 15% or more for a single battle, which of course includes the super extra long extended "loading" screen in between fights.
- Not being able to even start a fight because characters loading time is way more extended than the time we have to pick up a character form the five we take for the quest/mission and since the extended loading time for the components I cant even pick the fight with the default character suggested by the AI because even icons/buttons are not responsitive
- constant image overlapping
- "frame-by-frame" battles
- unintended combos
- hits to the air
- shorter dashbacks
- shorter dashforward
- the 1% life issue
- others
And seriously, about the OS version upgrade/downgrade... wait out of discussion. Won't be changing my complete OS version just for ONE SINGLE app to work, when there is no proof it will solve the problem considering it it present at different android and iOS versions and devices. Besides, it is not my resposability to find a solution for a problem that is not related to my gaming but to the game itself. It is the app resposables the ones who have the duty to solve the apps problems.
that's different case..
this thread is for loading images issues
I understand that, it was just to state that issues go far more from just the image loading issue, which is currently affecting others that are running a different OS version
Besides, it also says it is related to Loading times, which I also referred to
Then.. Yes.. the point is Kabam game developers are really slow to fixes this... even release another release 20.1.1 which even doesn't fix any of problems...
Greetings everyone, I would like to address this weird error I have been getting on my phone. I have tried rebooting and force stopping MCOC and no solution. As well as when I open crystals, my game freezes and crashes. Any solutions? Any would be appreciated.
I think to install mcoc on another device, log with my account, and save cache and file to my bugged session.
Maybe the better solution to each player infected.
Less pictures are missing, faster is the loading map quest after a fight.
@reverse yeah it's not complete by any means, but it's got the majority of files needed for quests & events to minimize the load delays.
It's surprising how many files are downloaded in the background on-demand rather than preloaded via the data download after update. Not sure there's an accessible repository we could fetch these from in the meantime either.
Not sure if it's storage or background data related, but regardless we need Kabam to fix it.
Glad the files uploaded have helped get you guys back in-game at least
This has been an issue that I've been having since last month's update. It's gotten worse with this one. See this? It doesn't load my profile champ's picture or the chat on the bottom when I go to the crystal menu. When it does this; it locks the game. I can't back out, scroll, or do anything aside from restarting the game. Why has the past 2 updates causes such annoying menu lag and navigation issues like this?
Thx Gildarts and bpunk. At least you guys are doing something about it. Same problems on Google Pixel 2 XL. This fix worked for my new test account but it did not work for my main account which I haven't been able to play in 2 days. Then Kabam closed my case #04928142 and didn't try anything!!! FIX IT!
It freezes on 2nd load screen (venom the duck) and it never, ever loads. I've tried everything from factory reset to new Google account to this post's method. And still nothing, but I know it's the same issue with cache not properly downloading.
Please @Kabam Miike , Google is a pretty mainstream brand, do you really want to cut out all those people? Please send a patch.
After some additional digging, it seems the issue is related to additional assets not downloading correctly. A fix for that must come from Kabam... so not holding my breath there.
I managed to resolve the issues on mine by copying over the asset cache & files from another device. I've zipped those files and uploaded them to save others the hassle and hope it helps until there is an official fix.
*** WARNING: This is only for Android 9 users experiencing game issues due to missing images/assets
Instructions:
1) Extract the zip file (either on device or computer)
2) Locate the folder 'com.kabam.marvelbattle' on your device (typically in the 'Android \ data' directory).
a) It should contain two subfolders: 'cache' and 'files'
3) Copy the 'cache' and 'files' folders from the Zip file over to the 'com.kabam.marvelbattle' folder
a) Replace files/folders if prompted.
Hopefully this helps others running in to the same issue, also safer than installing an app cloning program. Cheers
Comments
It now looks like this:
Hope someone can help me, I absolutely can't play right now and it makes me sad
Thank you, ShakeThat
as so far they have only asking for information of each player’s device information such as “what device you playinf at? what version of device OS and app version is it? When did this happen and where exactly?” Thousands of players giving away their device informations to have some hope for the bugs to be fixed but nope. I’m not gunning at kabam or anyone else, just saying what they have done so far.
They do a good job at banning players but banning players won’t make the game lag free
I'm facing the exact same issue. Identical actually.
Check this out. https://forums.playcontestofchampions.com/en/discussion/100510/no-item-hero-pic#latest
I have raised a ticket with kabam support but nothing yet. Kindly suggest.
Iam using a oneplus 6 with android 9 pie, as i've read, that's the problem, they must solve it fast because everyone using it and that has reinstalled the game isn't able to play.
Thanks. I unzipped ur folder too but I'm still missing the same files... Like some crystals and I'm still missing the domino portrait and red skull. Do you have the asset cache file by chance under files?
I have exact same issue on Google pixel with android 9
Please @Kabam Porkchop , it's already been more than 48hrs. We don't want to miss out on the symbioid event and occult labs.
Issues Are not Android OS version Related, I have a MotoG3 with Android 6 and im having big issues:
- Ultraextended "Loading screen" time (even more than 10 minutes of "loading")
- Huge battery drain, about 15% or more for a single battle, which of course includes the super extra long extended "loading" screen in between fights.
- Not being able to even start a fight because characters loading time is way more extended than the time we have to pick up a character form the five we take for the quest/mission and since the extended loading time for the components I cant even pick the fight with the default character suggested by the AI because even icons/buttons are not responsitive
- constant image overlapping
- "frame-by-frame" battles
- unintended combos
- hits to the air
- shorter dashbacks
- shorter dashforward
- the 1% life issue
- others
And seriously, about the OS version upgrade/downgrade... wait out of discussion. Won't be changing my complete OS version just for ONE SINGLE app to work, when there is no proof it will solve the problem considering it it present at different android and iOS versions and devices. Besides, it is not my resposability to find a solution for a problem that is not related to my gaming but to the game itself. It is the app resposables the ones who have the duty to solve the apps problems.
Your old phone is causing most those problems.
that's different case..
this thread is for loading images issues
Sorry to say it but I have friends at my alliance with both older and newer phones than mine and they are having the same and even more issues
I understand that, it was just to state that issues go far more from just the image loading issue, which is currently affecting others that are running a different OS version
Besides, it also says it is related to Loading times, which I also referred to
Then.. Yes.. the point is Kabam game developers are really slow to fixes this... even release another release 20.1.1 which even doesn't fix any of problems...
Funny... and speechless
also, no official info so far on the 20.1.1
Maybe the better solution to each player infected.
Less pictures are missing, faster is the loading map quest after a fight.
My ticket to support don't solve anything...
It freezes on 2nd load screen (venom the duck) and it never, ever loads. I've tried everything from factory reset to new Google account to this post's method. And still nothing, but I know it's the same issue with cache not properly downloading.
Please @Kabam Miike , Google is a pretty mainstream brand, do you really want to cut out all those people? Please send a patch.