**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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2 awakening gems [Merged Threads]
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Got my second in a crystal
I merged another thread into this so I wanted to swing by and give some more insight on this.
At the moment the most common way to have gotten two Awakening Gem Crystals was one from our gift and the other from a Greater Gifting Crystal. However, it seems that some have experienced a hiccup from our end where they were able to claim two Awakening Gem crystals. This was not an intentional thing and we are investigating the cause.
Hope you take actions for balancing this time, don't just ignore like the 2015 rank ups
The current policy seems to allow players to keep exploited rewards
While there may be an actual bug regarding the 5* Awakening, it is probably more common that people are seeing just the "availability" to claim from 2 different spots.
Lets see what you do because its super unfair that some users got 2. They got a lot ahead oficial the people that didint get it
Please keep in mind that we're investigating this and the root cause while also during a Holiday. Though it is taking longer than you may hope, we are still determining what would be best in our final outcome. We appreciate your patience with us while we do this.