We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.

The_Marcus ★

Reactions

Why haven't I got the "Anniversary Gift"?

96 views 2 comments 0 points Most recent by Lvernon15 December 2020Strategy and Tips
Favourite champ?

814 views 55 comments 0 points Most recent by PlagueisBane July 2020General Discussion
Can 4 star Aegon come through Labyrinth of Legends?

917 views 12 comments 0 points Most recent by Mcoc_gamer_481 April 2020Strategy and Tips
Can 4 star Aegon come through 6.1?

137 views 4 comments 4 points Most recent by The_Marcus April 2020General Discussion
Am I Uncollected?

388 views 6 comments 0 points Most recent by KattohS February 2020General Discussion
When is the right time to be Uncollected?

499 views 14 comments 0 points Most recent by Waynedavy February 2020General Discussion
Is Corvus Glaive generic worthy?

213 views 3 comments 0 points Most recent by rivet January 2020Strategy and Tips
Best Class?

987 views 18 comments 0 points Most recent by allinashes January 2020General Discussion
Quake or Corvus Glaive?

322 views 4 comments 0 points Most recent by Lvernon15 December 2019Strategy and Tips
How do you end discussions?

231 views 12 comments 0 points Most recent by My_Superior December 2019General Discussion
Blade or Domino?

921 views 24 comments 1 point Most recent by dot_ditto December 2019Strategy and Tips
4 stars or 5 stars?

203 views 11 comments 0 points Most recent by SlashingSunset December 2019Strategy and Tips