We've pushed a fix that should resolve the infinite loading/crashing issue. If you have not done so already, please restart your game. If you are still experiencing this issues, you can let us know and can update the team.
this is a new picture that I took, this is my bottom proof this is a new picture that I took, this is proof that I cannot enter the game, patience this is a new picture that I took, this is proof that I cannot enter the game, my patience is almost complete. 2 days have passed ... please update it as a whole.
Can there please be an update pushed out that removes that damn pop up screen? That's the issue here. That pop up window locks up our games indefinitely
We've pushed a fix that should resolve the infinite loading/crashing issue. If you have not done so already, please restart your game. If you are still experiencing this issues, you can let us know and can update the team.
Hi, i’m from Italy and i have this problem for about 36 Hours. I restarted the game as you suggested but it’s still like 36 Hours ago. I try to log in then appears the pop up of the choice and i can’t do anything more, the game continue to disconnect and i continue to lose my aw, aq and daily rewards. How long it takes this fix? Thank you.
@Kabam Zibiit i still cant get pass the selection screen. My original choice was the ancient, even when i try to choice the apocalypse it still lags and disconnects
At this point just getting into the game to rank up my champs would be cool if you have to freeze the new event fine but at least we could help in AQ and war
Same thing with me guys, I'm in the death loop! Cant help with aw or aq...please look into this kabam...it happened by clicking on a new item I didn't recognize in me items...once u did that it took me to choose a side and won't let me choose...I've restarted phone, uninstalled and reinstalled, even tried logging in from another device nothing works...now my alliance is suffering because I can't help! This is bull and need to be fix ASAP!
You guys need to calm down, if they had a guaranteed fix for the game it would already be released atleast you know they are looking into the issue, spamming the forums with hate towards them isn't going to get a fix made sooner. I also have had this issue for over 36 hours now.
I know how bad this is for the players who cant get past the faction selector, its damaging alliances too because of AQ and with Season 17 of AW coming up. It's a nervous time for those affected so it's down to you.
We've pushed a fix that should resolve the infinite loading/crashing issue. If you have not done so already, please restart your game. If you are still experiencing this issues, you can let us know and can update the team.
Sérieux avec tout l'argent qu'ils gagnent toujours pas de solution, je suis leader et ma team a besoin de moi !! Je vais perdre des récompenses et je perds des objets qui périmé actuellement dans ma réserve !! Bloquez le jeu de manière générale afin que tout le monde soient dans la même galère !!
Salut j'ai le même problème ca fait 24h j'espère bien rétablir cette problème bientôt possible et me répondre s'il vous plaît
@Turtle57@Jaydaba33 guys let's try in english if you want to have an answer here ! (Les gars essayez de le faire en anglais si vous voulez une réponse ici !)
I got 2 or 3 tickets to pick a side on Aprils 2020 quest story and I find my self stuck without being able to access the game. It leaves me stuck on choosing one of the 2 options and doesn’t allowe me to do anything else.
I have tried everything and still getting the same result please be more straight forward. Is this getting resolved soon because I don’t think alliances will be waiting for a long time for us.
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IPhoneX 13.4
this is a new picture that I took, this is proof that I cannot enter the game, patience
this is a new picture that I took, this is proof that I cannot enter the game, my patience is almost complete. 2 days have passed ... please update it as a whole.
@Kabam Miike
@Kabam Zibiit
@Kabam Vydious
@Kabam Lyra
@Kabam Porthos
I restarted the game as you suggested but it’s still like 36 Hours ago.
I try to log in then appears the pop up of the choice and i can’t do anything more, the game continue to disconnect and i continue to lose my aw, aq and daily rewards.
How long it takes this fix?
Thank you.
(Les gars essayez de le faire en anglais si vous voulez une réponse ici !)