Sure would be nice if they would give us an ETA. Also annoying that, before I found this thread, I submitted a support ticket yesterday and never received any response.
I’m gonna need a couple of them 5* crystals and a 6* crystal along with some of them rare catalysts after this mess. It’s been 2 days. Then we can call it even!
Luckily my new job has secured wifi so i can login. Otherwise i’d miss even more than I already have but ya know, at work. So can’t really do much. I feel as though when the compensation comes, it should exclusively be for us who have the problem. They’ve shown they can give exclusive rewards before.
I wanted to drop in to let you all know that we have a fix coming for this very soon! I can't give an exact timeline, but you can expect a new update in your App Store. This Update will fix the Network issue you've all been encountering, as well as a couple other issues.
As soon as I have more information on the timeline, I will let you all know
In all seriousness - I am beginning to be less optimistic that this will be resolved soon. I know there is PR for the game involved with the mods on the forums, but this update seems to be quit complex. With the introduction of so much new content it might be hard to roll it back and preserve any gameplay that has occurred since the update. I’ll be interested in what happens in the somewhat near future.
I wanted to drop in to let you all know that we have a fix coming for this very soon! I can't give an exact timeline, but you can expect a new update in your App Store. This Update will fix the Network issue you've all been encountering, as well as a couple other issues.
As soon as I have more information on the timeline, I will let you all know
Thank you for checking in @Kabam Miike , but isn’t that just a rewording of exactly what you said around this time yesterday? “We have a fix, it’ll be out soon”. We don’t need to know the exact time, but can you at least tell us if the update will be out today before everyone goes home for the weekend?
@JEbert yeah I’m in because I drove 30 mins to a Starbucks so I could finish my aw and aq attacks and no it’s not a 5* awakening gem it it’s a 3* awakening gem
I wanted to drop in to let you all know that we have a fix coming for this very soon! I can't give an exact timeline, but you can expect a new update in your App Store. This Update will fix the Network issue you've all been encountering, as well as a couple other issues.
As soon as I have more information on the timeline, I will let you all know
Thank you for checking in @Kabam Miike , but isn’t that just a rewording of exactly what you said around this time yesterday? “We have a fix, it’ll be out soon”. We don’t need to know the exact time, but can you at least tell us if the update will be out today before everyone goes home for the weekend?
Sorry, I guess that is pretty similar to what I said yesterday. I wanted to come back with an exact timeline, but that's not possible. We're aiming to have this out to you all today, but right now, the timing on the release of this update is out of our hands. There are certain processes that need to be taken into account that are beyond our control, and those will determine exactly when the update will be available.
I wanted to drop in to let you all know that we have a fix coming for this very soon! I can't give an exact timeline, but you can expect a new update in your App Store. This Update will fix the Network issue you've all been encountering, as well as a couple other issues.
As soon as I have more information on the timeline, I will let you all know
Thank you for checking in @Kabam Miike , but isn’t that just a rewording of exactly what you said around this time yesterday? “We have a fix, it’ll be out soon”. We don’t need to know the exact time, but can you at least tell us if the update will be out today before everyone goes home for the weekend?
Sorry, I guess that is pretty similar to what I said yesterday. I wanted to come back with an exact timeline, but that's not possible. We're aiming to have this out to you all today, but right now, the timing on the release of this update is out of our hands. There are certain processes that need to be taken into account that are beyond our control, and those will determine exactly when the update will be available.
so what your saying is that we're looking at being locked out through out the weekend and possibly next week????? this is not right @Kabam Miike
@Kabam Miike I know you are the face of the game on here and don’t have the specifics on developer issues, but can you say whether or not the update is awaiting the app approval level for the distributors or still at kabams interior levels?
Well...for those of us that had to drive someplace outside of work to find WiFi to complete our AQ as to not let our alliance down, this just sucks. Again...I hope there is some sort of appropriate restitution for time, content and rewards lost...
I wanted to drop in to let you all know that we have a fix coming for this very soon! I can't give an exact timeline, but you can expect a new update in your App Store. This Update will fix the Network issue you've all been encountering, as well as a couple other issues.
As soon as I have more information on the timeline, I will let you all know
Thank you for checking in @Kabam Miike , but isn’t that just a rewording of exactly what you said around this time yesterday? “We have a fix, it’ll be out soon”. We don’t need to know the exact time, but can you at least tell us if the update will be out today before everyone goes home for the weekend?
Sorry, I guess that is pretty similar to what I said yesterday. I wanted to come back with an exact timeline, but that's not possible. We're aiming to have this out to you all today, but right now, the timing on the release of this update is out of our hands. There are certain processes that need to be taken into account that are beyond our control, and those will determine exactly when the update will be available.
Thank you for checking back in so quickly @Kabam Miike . It really goes a long way towards making us feel heard. One last clarification please, when you say “the release of this update is out of our hands. There are certain processes that need to be taken into account that are beyond our control“ are you referring to AppStore review or do you mean more internal review before the update gets submitted to the AppStore?
Well...for those of us that had to drive someplace outside of work to find WiFi to complete our AQ as to not let our alliance down, this just sucks. Again...I hope there is some sort of appropriate restitution for time, content and rewards lost...
I've been waiting till i get home from work, start @5am and leave home around 7:30ish pm and it sux. Lots of game time lost.... cant wait for that 2* crystal for our troubles tho.
Hey @kabam guess who won’t be buying any of your packages. Idk maybe all the people who can’t log in
@Kabam Miike@Kabam Vydious@Kabam Loto@Kabam Zibiit what a slap in the face to those that haven't been able to olog in for 48hrs+....... comes to show how blinded you all are by making money intead of providing a good customer service.
You guys sure had time to push out these money deals today meanwhile thousands can’t login into the game
Be honest @Kabam Miike , did you guys bump the hundredths decimal up by one just so you wouldn’t look like a player was ahead of the development team lol?
Comments
I’m telling you...overworked and underpaid.
OMG this is so funny(x hahahaha
I wanted to drop in to let you all know that we have a fix coming for this very soon! I can't give an exact timeline, but you can expect a new update in your App Store. This Update will fix the Network issue you've all been encountering, as well as a couple other issues.
As soon as I have more information on the timeline, I will let you all know
@Kabam Miike with all due respect..... how in hell is this fair???????????
Thank you for checking in @Kabam Miike , but isn’t that just a rewording of exactly what you said around this time yesterday? “We have a fix, it’ll be out soon”. We don’t need to know the exact time, but can you at least tell us if the update will be out today before everyone goes home for the weekend?
Sorry, I guess that is pretty similar to what I said yesterday. I wanted to come back with an exact timeline, but that's not possible. We're aiming to have this out to you all today, but right now, the timing on the release of this update is out of our hands. There are certain processes that need to be taken into account that are beyond our control, and those will determine exactly when the update will be available.
so what your saying is that we're looking at being locked out through out the weekend and possibly next week????? this is not right @Kabam Miike
@JEbert I don’t know what’s going on today. This is the third time I’ve posted an edit and my post deletes. I’ll try this one more time;
Thank you for checking back in so quickly @Kabam Miike . It really goes a long way towards making us feel heard. One last clarification please, when you say “the release of this update is out of our hands. There are certain processes that need to be taken into account that are beyond our control“ are you referring to AppStore review or do you mean more internal review before the update gets submitted to the AppStore?
I've been waiting till i get home from work, start @5am and leave home around 7:30ish pm and it sux. Lots of game time lost.... cant wait for that 2* crystal for our troubles tho.
You guys sure had time to push out these money deals today meanwhile thousands can’t login into the game
BOOM!
Be honest @Kabam Miike , did you guys bump the hundredths decimal up by one just so you wouldn’t look like a player was ahead of the development team lol?