Best Of

Just as a suggestion, you could have avoided a lot of the anger and judgement if you had done this stuff in reverse. Instead of waiting to see if any bugs popped up by monitoring what if any were posted somewhere on the forums and then planning on giving out extra revives, you could have put out a post at the beginning saying "Hey we know this is new, we will be giving out an extra 7 revives in case of bugs. Please post any bugs you see in this thread". Sure if there were no bugs you would have allowed a few more alliances to complete raids when they normally would not have. But you would have proactively shown that you understand things can go wrong with new releases, rather than having to react to a bunch of anger.

Or held a beta like the story quests, get feedback then decide what to do...

As has been said, Season 27 was too soon to implement the changes Dork mentioned. I made sure to include a link to Dork's post at the beginning of the forum version of the Season 27 announcement so that folks know we're not ignoring it, it is a top issue, but that the full information was not yet ready to share. As Dork said, Crashed will have a more thorough and detailed walkthrough of what's to come in the future. We want BG to continue and thrive just as much as y'all, more on this to come.

To be honest, many players played the BG for an year can work out a reasonable reward improvements in 3 hours
It’s not a work for 2 months

To be candid, I would bet all the money I have that if any of the players who ever complained about the rewards in this game were given the responsibility to actually manage the in-game rewards, the game would be in a death spiral in eighteen months.

so complainers should just shut their mouths and without saying a word should just accept what has been given to them even if that is outdated af ?? you talking about the death spiral in eighteen months—I mean, that is actually happening right now too, the content creators, people on ccp , heck every active player is dissatisfied from the decisions taken by the devs for not updating the rewards for 20 months . even bero man commented and that kinda dude is the last person any game company would want to hear criticism from , cuz he plays this mode more often than 99.99 percent of people and if players like him start protesting the game would surely die out