Can't Collect Rewards [Merged Threads]

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Comments

  • WolfrhkWolfrhk Posts: 83



    Can't collect the rewards and now they are expiring.

    Same thinge happened on my end, will this get fixed today or are they waiting until the end of the month? If the rewards expire will we be reimbursed somehow?
  • Unawakened2Unawakened2 Posts: 14
    I am having the same issue with a 15% regen boost. I have 6/7 in inventory and 1 in overflow that I cannot claim. It expires in 17 hours.
  • ezgoingezgoing Posts: 275 ★★
    Rewards are expiring kabam. If you would at least guarantee that expired rewards will not be lost, I think that will go some way to make up for your lack of updates on this week-long bug.

    Even then I urge all players to capture proof of your expiring rewards in case kabam pulls a fast one on us later.


  • Lvernon15Lvernon15 Posts: 11,598 ★★★★★
    It’s known
  • What makes it worse is now they are expiring and we won't be able to claim them. @Kabam Miike when's this getting fixed?
  • Zim1960Zim1960 Posts: 32

    Expiring unclaimable rewards.
  • ThesurvivlistThesurvivlist Posts: 195
    As you can see, I cannot claim as it just gets the internet failing thing
  • Lvernon15Lvernon15 Posts: 11,598 ★★★★★
    Not another post on this, for the millionth time it’s a known issue they’re working on
  • HC_BossHC_Boss Posts: 34
    I have this also the fact that this has not been fixed yet is pretty poor it’s not that big of a issue do they have amateurs working here or what how can they not fix this damn issue already
  • Lvernon15Lvernon15 Posts: 11,598 ★★★★★
    Is assume after the bug is fixed they’ll work on sending out lost rewards
  • DjinDjin Posts: 1,962 ★★★★★
    @Kabam Miike

    How can I claim these help!
  • CaptainPollCaptainPoll Posts: 901 ★★★
    Don't worry guys they are AWARE of the issue and action will be taken as soon as ur rewards Expire

    PS:don't worry a PHC as compensation is on its way
  • 16wegnerk16wegnerk Posts: 214 ★★


    Yikes! Hopefully they’ll get stuff sent out. Honestly i was just hoping they’d pause the timers until everything was sorted. Guess i’m losing the top rewards for the month...
  • Cendar333Cendar333 Posts: 303
    edited November 2019
    Hey Kabam

    Just FYI, I've got just over 12 hours before my rewards from the mutant combat event and all of the iso I got from opening crystals around that time that somehow got trapped in that reward expire. My game still crashes if I try to claim them.

    Thanks!
  • Regardless if they are working on it or not the rewards are gonna expire in less than 15 hours so I'm pretty sure we are just out of luck
  • TangywolfTangywolf Posts: 27
    They've posted on about 5000 other threads that have been closed and merged that they know and you will still get them if they expire. Theres a search function top right. Best to try using that first I would presume.
  • CynchoticCynchotic Posts: 186
    I don’t see why it’s taking so long. Seems like a pretty simple fix. Feels like they don’t care that we earned these, like it’s just not important. They fixed the issue and put the proper leaders back in place of all the different alliances in 24 hrs, so why is releasing rewards so difficult??
  • Broly0930Broly0930 Posts: 13
    These rewards expire today so hope they are archived
  • Imran_LaherImran_Laher Posts: 20
    edited November 2019

  • DęłtåDęłtå Posts: 295
    I got nothing
  • UHJ69UHJ69 Posts: 132
    clearly it is not, it says it right there in that mail
  • Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Items that were unable to be claimed are being sent to everyone via an in-game message.

    This message is not the total compensation that will be sent related to all issues. Please review the announcement below.

    https://forums.playcontestofchampions.com/en/discussion/167816/november-8th-arena-fixes-failure-to-claim-rewards-and-compensation-updated-nov-15th#latest
This discussion has been closed.