Considering the revenue this game generates, and the frequency of the service outages, there’s no excuse for this. Every time there’s a significant new update, release or event, the servers go down. Clearly they can only support a limited number of the player base online at any one time.
There’s only one answer to this - better hardware, more resources. The players deserve it. No other mobile game (and I’ve played them all) goes offline as frequently as MCOC does.
This issue is never properly addressed, just the usual “we’re working hard to restore service”. I work in the hosting industry, what you mean is that you’re waiting for the servers to stabilise and for some of the players to simply give up trying to connect, you’re not plugging in faster drives or CPUs. My guess is an overloaded database, that’s usually the issue with software such as this.
Please invest in a solid hosting platform capable of delivering the game your players (and product) deserve.
What if the $1 crystal crashed everything? Could everyone getting it at the same time cause problems? A similar problem I can relate this to is when Crunchyroll crashed upon release of an anticipated episode of Dragon Ball Super a while back. oh look the game is back as I type this haha ...
What if the $1 crystal crashed everything? Could everyone getting it at the same time cause problems? A similar problem I can relate this to is when Crunchyroll crashed upon release of an anticipated episode of Dragon Ball Super a while back. oh look the game is back as I type this haha ...
Pretty much. The game data is stored in a database, too many people on at once means too many simultaneous database queries and the hard drives are usually the slowest component, i.e. the most likely point of failure.
Getting sick of this! Been playing this game for almost 3 years and this is how they respect us. What are they trying to get at? Do they want people to quit? I'm certainly taking that 4 star rating out of the app store, they don't deserve it. Shameful and disgraceful.
Has anyone else been having connection issues the last like 10 minutes or more.
I know it's not on my end since I have full bars and everything else is working but on and off on both my phone's it keeps saying problems with network connection and the wheel spinning then it will go back to normal for awhile then crop up later.
Till when are you going to torture us with broken game? Can’t finish 8 hour quest, had to use randomizers since every opponent has some form of degeneration, either thorns, bleed, poison, caltrops, portion of the health blasted, some percent of the opponent’s health regenerated... I mean come on, think of something smarter than taking health from us for no aparent reason... I get that time to time we have to use randomizer but then connection issues come along, if it’s not connection then parry isn’t working, or my champs are moving on their own, or they won’t react on my commands, or I don’t know what... As if you’re testing how much we can tolerate... ffs
They never change, after the collosal failures they've had in the past and recently and given how much money they get you would think the game would run smoothly instead of haveing the issues that it does.
But yet again it seems like right before maintenance it's going down again, I wouldn't be surprised if this bleeds into the maintenance and extends it.
@Kabam Miike thanks for closing my post without explaining the situation, luckily for me you're kind enough to post on this post. When can we expect this problem to be resolved?
Comments
There’s only one answer to this - better hardware, more resources. The players deserve it. No other mobile game (and I’ve played them all) goes offline as frequently as MCOC does.
This issue is never properly addressed, just the usual “we’re working hard to restore service”. I work in the hosting industry, what you mean is that you’re waiting for the servers to stabilise and for some of the players to simply give up trying to connect, you’re not plugging in faster drives or CPUs. My guess is an overloaded database, that’s usually the issue with software such as this.
Please invest in a solid hosting platform capable of delivering the game your players (and product) deserve.
Pretty much. The game data is stored in a database, too many people on at once means too many simultaneous database queries and the hard drives are usually the slowest component, i.e. the most likely point of failure.
I know it's not on my end since I have full bars and everything else is working but on and off on both my phone's it keeps saying problems with network connection and the wheel spinning then it will go back to normal for awhile then crop up later.
Till when are you going to torture us with broken game? Can’t finish 8 hour quest, had to use randomizers since every opponent has some form of degeneration, either thorns, bleed, poison, caltrops, portion of the health blasted, some percent of the opponent’s health regenerated... I mean come on, think of something smarter than taking health from us for no aparent reason... I get that time to time we have to use randomizer but then connection issues come along, if it’s not connection then parry isn’t working, or my champs are moving on their own, or they won’t react on my commands, or I don’t know what... As if you’re testing how much we can tolerate... ffs
But yet again it seems like right before maintenance it's going down again, I wouldn't be surprised if this bleeds into the maintenance and extends it.
It now seems intermittent for me as well. It was stable for me until just now.