Seeking help from the Community

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Comments

  • ArrowBaticArrowBatic Member Posts: 51

    DNA3000 said:

    DNA3000 said:

    In terms of closure, Kabam decided I have cheated using third party software and I firmly hold the position that I did not.

    Being a repeat offender did not help your case.
    What? Did I miss something? Or do you have info from Kabam?
    I made a mental note to forward this to Kabam after they came back from the holidays but then I got busy and forgot about it until just a few days ago. It seemed very odd to me that someone with that strength account would get insta-banned when they didn’t seem to have attempted any of the obvious insta-ban content, so I took an interest. I asked if they would take a look just to make certain.

    As it turns out, this was not an insta-ban. This was a multiple-strike ban.
    The extreme levels of bs here are unbelievable. There wasn’t a single offence, let alone repeat ones. You didn't speak to anyone regarding this, because again, you made it up entirely.

    Even if Kabam did believe this to be the case they would’ve informed me during our conversations. If you decide to maintain this lie, then please provide evidence first.
    You had conversations with Kabam? I must have missed that part.

    But yes, we believe DNA3000 as he has shown himself highly reputable and does have a more direct line of communication to Kabam than most of us do.
    Yes, I did. It’s all in this thread, screenshots too.

    That may be the case, but it’s still an absolute lie whether it’s coming from him or someone else. I want to see evidence of this conversation about it, if it even happened.
  • ArrowBaticArrowBatic Member Posts: 51

    Ahh, No Crashed hammer, but a DNA hammer will suffice this time.

    No, it won’t.
  • JESUSCHRISTJESUSCHRIST Member Posts: 392 ★★★
    Can we have a Kabam staff to tell us what happened so I can satisfy my curiosity as to what OP did with his super weak account that warranted a permanent ban
  • willrun4adonutwillrun4adonut Member Posts: 5,421 ★★★★★

    DNA3000 said:

    DNA3000 said:

    In terms of closure, Kabam decided I have cheated using third party software and I firmly hold the position that I did not.

    Being a repeat offender did not help your case.
    What? Did I miss something? Or do you have info from Kabam?
    I made a mental note to forward this to Kabam after they came back from the holidays but then I got busy and forgot about it until just a few days ago. It seemed very odd to me that someone with that strength account would get insta-banned when they didn’t seem to have attempted any of the obvious insta-ban content, so I took an interest. I asked if they would take a look just to make certain.

    As it turns out, this was not an insta-ban. This was a multiple-strike ban.
    The extreme levels of bs here are unbelievable. There wasn’t a single offence, let alone repeat ones. You didn't speak to anyone regarding this, because again, you made it up entirely.

    Even if Kabam did believe this to be the case they would’ve informed me during our conversations. If you decide to maintain this lie, then please provide evidence first.
    You had conversations with Kabam? I must have missed that part.

    But yes, we believe DNA3000 as he has shown himself highly reputable and does have a more direct line of communication to Kabam than most of us do.
    Yes, I did. It’s all in this thread, screenshots too.

    That may be the case, but it’s still an absolute lie whether it’s coming from him or someone else. I want to see evidence of this conversation about it, if it even happened.
    They did inform you. They said you were cheating. They won't inform you of more.
  • ArrowBaticArrowBatic Member Posts: 51

    DNA3000 said:

    DNA3000 said:

    In terms of closure, Kabam decided I have cheated using third party software and I firmly hold the position that I did not.

    Being a repeat offender did not help your case.
    What? Did I miss something? Or do you have info from Kabam?
    I made a mental note to forward this to Kabam after they came back from the holidays but then I got busy and forgot about it until just a few days ago. It seemed very odd to me that someone with that strength account would get insta-banned when they didn’t seem to have attempted any of the obvious insta-ban content, so I took an interest. I asked if they would take a look just to make certain.

    As it turns out, this was not an insta-ban. This was a multiple-strike ban.
    The extreme levels of bs here are unbelievable. There wasn’t a single offence, let alone repeat ones. You didn't speak to anyone regarding this, because again, you made it up entirely.

    Even if Kabam did believe this to be the case they would’ve informed me during our conversations. If you decide to maintain this lie, then please provide evidence first.
    You had conversations with Kabam? I must have missed that part.

    But yes, we believe DNA3000 as he has shown himself highly reputable and does have a more direct line of communication to Kabam than most of us do.
    Yes, I did. It’s all in this thread, screenshots too.

    That may be the case, but it’s still an absolute lie whether it’s coming from him or someone else. I want to see evidence of this conversation about it, if it even happened.
    They did inform you. They said you were cheating. They won't inform you of more.
    I’m aware, they repeated it enough times. What I’m questioning here is “the repeat offences” that there is now a new claim of. That information hasn’t come from Kabam…
  • Abspain101Abspain101 Member Posts: 286 ★★
    edited January 23

    Ahh, No Crashed hammer, but a DNA hammer will suffice this time.

    No, it won’t.
    Kabam dont have to tell you anything at best what will happen is @kabamcrashed will come on say exactly what you did and thats the end of the story they dont owe you any explanation it is there game you have already been caught in a lie being the account was logged into back in september during the crystal clean up event
  • ArrowBaticArrowBatic Member Posts: 51

    Ahh, No Crashed hammer, but a DNA hammer will suffice this time.

    No, it won’t.
    Kabam dont have to tell you anything at best what will happen is @kabamcrashed will come on say exactly what you did and thats the end of the story they dont owe you any explanation it is there game you have already been caught in a lie being the account was logged into back in september during the crystal clean up event
    Except I haven’t been caught in any lie. Try reading the full thread.

    I don’t care whose game it is, it’s the principle of the situation. Forget for a second that you believe I’m guilty, or think about it if your account was banned for something you know you didn’t do. You’ve spent money and put time into it, are you trying to say you would just sit and accept it because it’s their game? I don’t think so.
  • Abspain101Abspain101 Member Posts: 286 ★★
    edited January 23

    Ahh, No Crashed hammer, but a DNA hammer will suffice this time.

    No, it won’t.
    Kabam dont have to tell you anything at best what will happen is @kabamcrashed will come on say exactly what you did and thats the end of the story they dont owe you any explanation it is there game you have already been caught in a lie being the account was logged into back in september during the crystal clean up event
    Except I haven’t been caught in any lie. Try reading the full thread.

    I don’t care whose game it is, it’s the principle of the situation. Forget for a second that you believe I’m guilty, or think about it if your account was banned for something you know you didn’t do. You’ve spent money and put time into it, are you trying to say you would just sit and accept it because it’s their game? I don’t think so.
    You said i havent signed in for yrs you were proven wrong by proof the account was signed into 3 or so months ago whether you want to admit it or not that is a lie or you gave someone access to your account you also said you didnt do which would make that a lie as well
  • mgj0630mgj0630 Member Posts: 1,137 ★★★★

    mgj0630 said:

    Can someone get me a link to this epic thread where the guy posted the screenshot showing he was using a mod?

    I somehow missed that one, and it seems every ban thread since has referenced that one.

    Enjoy

    https://forums.playcontestofchampions.com/en/discussion/385595/i-got-permanent-banned-for-no-reason/p1
    Thanks @MrSakuragi That was absolutely priceless!!!
  • ArrowBaticArrowBatic Member Posts: 51

    Ahh, No Crashed hammer, but a DNA hammer will suffice this time.

    No, it won’t.
    Kabam dont have to tell you anything at best what will happen is @kabamcrashed will come on say exactly what you did and thats the end of the story they dont owe you any explanation it is there game you have already been caught in a lie being the account was logged into back in september during the crystal clean up event
    Except I haven’t been caught in any lie. Try reading the full thread.

    I don’t care whose game it is, it’s the principle of the situation. Forget for a second that you believe I’m guilty, or think about it if your account was banned for something you know you didn’t do. You’ve spent money and put time into it, are you trying to say you would just sit and accept it because it’s their game? I don’t think so.
    You said and i havent signed in for yrs you were proven wrong by proof the account was signed into 3 or so months ago whether you want to admit it or not that is a lie or you gave someone access to your account you also said you didnt do which would make that a lie as well
    It’s not a lie, because I didn’t login 3 or so months ago. Nor did I give account access to anyone. Which is yet another reason why clarity from Kabam is needed here.
  • Abspain101Abspain101 Member Posts: 286 ★★
    edited January 23

    Ahh, No Crashed hammer, but a DNA hammer will suffice this time.

    No, it won’t.
    Kabam dont have to tell you anything at best what will happen is @kabamcrashed will come on say exactly what you did and thats the end of the story they dont owe you any explanation it is there game you have already been caught in a lie being the account was logged into back in september during the crystal clean up event
    Except I haven’t been caught in any lie. Try reading the full thread.

    I don’t care whose game it is, it’s the principle of the situation. Forget for a second that you believe I’m guilty, or think about it if your account was banned for something you know you didn’t do. You’ve spent money and put time into it, are you trying to say you would just sit and accept it because it’s their game? I don’t think so.
    You said and i havent signed in for yrs you were proven wrong by proof the account was signed into 3 or so months ago whether you want to admit it or not that is a lie or you gave someone access to your account you also said you didnt do which would make that a lie as well
    It’s not a lie, because I didn’t login 3 or so months ago. Nor did I give account access to anyone. Which is yet another reason why clarity from Kabam is needed here.
    Your account has a title that was only available for a specific event for a limited time that required crystals to be opened to get said title you can deny it was you all you want but we have all seen this rodeo before
  • ArrowBaticArrowBatic Member Posts: 51
    edited January 23
    DNA3000 said:

    DNA3000 said:

    DNA3000 said:

    In terms of closure, Kabam decided I have cheated using third party software and I firmly hold the position that I did not.

    Being a repeat offender did not help your case.
    What? Did I miss something? Or do you have info from Kabam?
    I made a mental note to forward this to Kabam after they came back from the holidays but then I got busy and forgot about it until just a few days ago. It seemed very odd to me that someone with that strength account would get insta-banned when they didn’t seem to have attempted any of the obvious insta-ban content, so I took an interest. I asked if they would take a look just to make certain.

    As it turns out, this was not an insta-ban. This was a multiple-strike ban.
    The extreme levels of bs here are unbelievable. There wasn’t a single offence, let alone repeat ones. You didn't speak to anyone regarding this, because again, you made it up entirely.

    Even if Kabam did believe this to be the case they would’ve informed me during our conversations. If you decide to maintain this lie, then please provide evidence first.
    You had conversations with Kabam? I must have missed that part.

    But yes, we believe DNA3000 as he has shown himself highly reputable and does have a more direct line of communication to Kabam than most of us do.
    Yes, I did. It’s all in this thread, screenshots too.

    That may be the case, but it’s still an absolute lie whether it’s coming from him or someone else. I want to see evidence of this conversation about it, if it even happened.
    We can't always get what we want. Unfortunately for you, you happen to be doubting the candor of one of the few people that has helped players get bans reversed. That is your prerogative, but I am under no obligation to satisfy your requirements as I have no authority over your ban and no ability to reinstate you.

    I took an interest as a courtesy, but if you wish to dispute this further you will have to do it with Kabam support directly. If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course.

    I will say preemptively calling Kabam liars if they say they have evidence of your misconduct is unlikely to generate a lot of sympathy for your cause, for as I have no obligation to provide evidence to you of my conversations with the developers, so too the developers have no obligation to produce evidence of your rules violations. Quite the reverse: they do not as a rule reveal technical details of their fair play systems to prevent giving cheaters valuable information on how to circumvent them.

    Just so you know there's no hard feelings, I did make a suggestion to Kabam that given your assertion that errors were made in the past with regard to fair play on your account, they should find and watch your new account very, very carefully, just to make sure there aren't any further ... mistakes. Whether they take that advice or not is up to them, but I thought you should know.

    Good luck with Act 5, by the way.
    This does not substantiate any claims regarding a prior ban. If your intention was to assist, this was not communicated effectively. Instead, the introduction of a repeat offence allegation has only served to exacerbate the situation. Making unsubstantiated claims and then stating, "I have no obligation to satisfy your requirements," when asked for evidence, raises further concerns about your transparency.

    Additionally, clarification on your statements would be nice:

    - “I have no authority over your ban and no ability to reinstate you."

    - “If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course."

    Well which is it? These statements appear contradictory.

    I have already engaged with Kabam support without resolution. It is misleading when someone asserts something that you know is evidently untrue. Claims require evidence to be credible. I seek clarity(from Kabam only) on the following: What third-party software am I accused of using? When did this alleged infraction occur? Surely this information wouldn’t impact the fragility of their fair play systems, and it would help me to defend my case more effectively.

    I’ve decided I’ll give Kabam support one more try, in the hopes of having a more productive discussion.

    Given the details I have shared, my progression on the new account is pretty easy to surmise. Thanks, I’ll need it.
  • phillgreenphillgreen Member Posts: 4,246 ★★★★★

    OP, ever give away or sell the old iPhone 11 without wiping it? Hand it off to a little bro, cousin, etc for them to use as a gaming device?

    This was the only thing I could think of that might explain it...except for lies of course.

  • JESUSCHRISTJESUSCHRIST Member Posts: 392 ★★★

  • Average_DesiAverage_Desi Member Posts: 1,087 ★★★★
    undefined

    DNA3000 said:

    DNA3000 said:

    DNA3000 said:

    In terms of closure, Kabam decided I have cheated using third party software and I firmly hold the position that I did not.

    Being a repeat offender did not help your case.
    What? Did I miss something? Or do you have info from Kabam?
    I made a mental note to forward this to Kabam after they came back from the holidays but then I got busy and forgot about it until just a few days ago. It seemed very odd to me that someone with that strength account would get insta-banned when they didn’t seem to have attempted any of the obvious insta-ban content, so I took an interest. I asked if they would take a look just to make certain.

    As it turns out, this was not an insta-ban. This was a multiple-strike ban.
    The extreme levels of bs here are unbelievable. There wasn’t a single offence, let alone repeat ones. You didn't speak to anyone regarding this, because again, you made it up entirely.

    Even if Kabam did believe this to be the case they would’ve informed me during our conversations. If you decide to maintain this lie, then please provide evidence first.
    You had conversations with Kabam? I must have missed that part.

    But yes, we believe DNA3000 as he has shown himself highly reputable and does have a more direct line of communication to Kabam than most of us do.
    Yes, I did. It’s all in this thread, screenshots too.

    That may be the case, but it’s still an absolute lie whether it’s coming from him or someone else. I want to see evidence of this conversation about it, if it even happened.
    We can't always get what we want. Unfortunately for you, you happen to be doubting the candor of one of the few people that has helped players get bans reversed. That is your prerogative, but I am under no obligation to satisfy your requirements as I have no authority over your ban and no ability to reinstate you.

    I took an interest as a courtesy, but if you wish to dispute this further you will have to do it with Kabam support directly. If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course.

    I will say preemptively calling Kabam liars if they say they have evidence of your misconduct is unlikely to generate a lot of sympathy for your cause, for as I have no obligation to provide evidence to you of my conversations with the developers, so too the developers have no obligation to produce evidence of your rules violations. Quite the reverse: they do not as a rule reveal technical details of their fair play systems to prevent giving cheaters valuable information on how to circumvent them.

    Just so you know there's no hard feelings, I did make a suggestion to Kabam that given your assertion that errors were made in the past with regard to fair play on your account, they should find and watch your new account very, very carefully, just to make sure there aren't any further ... mistakes. Whether they take that advice or not is up to them, but I thought you should know.

    Good luck with Act 5, by the way.
    Additionally, clarification on your statements would be nice:

    - “I have no authority over your ban and no ability to reinstate you."

    - “If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course."

    Well which is it? These statements appear contradictory.

    Think of DNA as your lawyer(sorry, DNA), they have no power to pass a judgement or to reduce your punishment. But can talk to the judge(Kabam), about it(which is what the second point entails).

    A very crude equivalence, but this might help you get it

    DNA has no power. But can talk to Kabam directly, which you can't. And so far has been the only person who had the courtesy of actually investigate the issue and letting you know why you got banned.

    It's not DNA who said that you cheated twice, but Kabam. So go on, call Kabam liars who want to ban you barely progressed account for whatever reason.

    If you don't know, DNA has direct communication with Kabam and devs.
  • ArrowBaticArrowBatic Member Posts: 51

    undefined

    DNA3000 said:

    DNA3000 said:

    DNA3000 said:

    In terms of closure, Kabam decided I have cheated using third party software and I firmly hold the position that I did not.

    Being a repeat offender did not help your case.
    What? Did I miss something? Or do you have info from Kabam?
    I made a mental note to forward this to Kabam after they came back from the holidays but then I got busy and forgot about it until just a few days ago. It seemed very odd to me that someone with that strength account would get insta-banned when they didn’t seem to have attempted any of the obvious insta-ban content, so I took an interest. I asked if they would take a look just to make certain.

    As it turns out, this was not an insta-ban. This was a multiple-strike ban.
    The extreme levels of bs here are unbelievable. There wasn’t a single offence, let alone repeat ones. You didn't speak to anyone regarding this, because again, you made it up entirely.

    Even if Kabam did believe this to be the case they would’ve informed me during our conversations. If you decide to maintain this lie, then please provide evidence first.
    You had conversations with Kabam? I must have missed that part.

    But yes, we believe DNA3000 as he has shown himself highly reputable and does have a more direct line of communication to Kabam than most of us do.
    Yes, I did. It’s all in this thread, screenshots too.

    That may be the case, but it’s still an absolute lie whether it’s coming from him or someone else. I want to see evidence of this conversation about it, if it even happened.
    We can't always get what we want. Unfortunately for you, you happen to be doubting the candor of one of the few people that has helped players get bans reversed. That is your prerogative, but I am under no obligation to satisfy your requirements as I have no authority over your ban and no ability to reinstate you.

    I took an interest as a courtesy, but if you wish to dispute this further you will have to do it with Kabam support directly. If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course.

    I will say preemptively calling Kabam liars if they say they have evidence of your misconduct is unlikely to generate a lot of sympathy for your cause, for as I have no obligation to provide evidence to you of my conversations with the developers, so too the developers have no obligation to produce evidence of your rules violations. Quite the reverse: they do not as a rule reveal technical details of their fair play systems to prevent giving cheaters valuable information on how to circumvent them.

    Just so you know there's no hard feelings, I did make a suggestion to Kabam that given your assertion that errors were made in the past with regard to fair play on your account, they should find and watch your new account very, very carefully, just to make sure there aren't any further ... mistakes. Whether they take that advice or not is up to them, but I thought you should know.

    Good luck with Act 5, by the way.
    Additionally, clarification on your statements would be nice:

    - “I have no authority over your ban and no ability to reinstate you."

    - “If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course."

    Well which is it? These statements appear contradictory.

    Think of DNA as your lawyer(sorry, DNA), they have no power to pass a judgement or to reduce your punishment. But can talk to the judge(Kabam), about it(which is what the second point entails).

    A very crude equivalence, but this might help you get it

    DNA has no power. But can talk to Kabam directly, which you can't. And so far has been the only person who had the courtesy of actually investigate the issue and letting you know why you got banned.

    It's not DNA who said that you cheated twice, but Kabam. So go on, call Kabam liars who want to ban you barely progressed account for whatever reason.

    If you don't know, DNA has direct communication with Kabam and devs.
    His identity holds no relevance to me unless he is employed by Kabam. Providing this information retrospectively, as an attempt to project an image of omniscience, is far from courteous. It was not helpful. And so far, it is ONLY DNA that has said this, not Kabam. Just because you regard his statements as factual doesn't mean I am obliged to do the same. I don't know him, and he has admitted that he holds no authority.

    I have come to accept it as on error on their part, but if these additional claims turn out to be true, then yes, I’ll call a liar a liar. While I initially intended to overlook this, I will be reaching out to Kabam shortly and will address this matter with them. At this point I’m finished with communication on here until I’ve done so.
  • SnizzbarSnizzbar Member Posts: 2,257 ★★★★★

    undefined

    DNA3000 said:

    DNA3000 said:

    DNA3000 said:

    In terms of closure, Kabam decided I have cheated using third party software and I firmly hold the position that I did not.

    Being a repeat offender did not help your case.
    What? Did I miss something? Or do you have info from Kabam?
    I made a mental note to forward this to Kabam after they came back from the holidays but then I got busy and forgot about it until just a few days ago. It seemed very odd to me that someone with that strength account would get insta-banned when they didn’t seem to have attempted any of the obvious insta-ban content, so I took an interest. I asked if they would take a look just to make certain.

    As it turns out, this was not an insta-ban. This was a multiple-strike ban.
    The extreme levels of bs here are unbelievable. There wasn’t a single offence, let alone repeat ones. You didn't speak to anyone regarding this, because again, you made it up entirely.

    Even if Kabam did believe this to be the case they would’ve informed me during our conversations. If you decide to maintain this lie, then please provide evidence first.
    You had conversations with Kabam? I must have missed that part.

    But yes, we believe DNA3000 as he has shown himself highly reputable and does have a more direct line of communication to Kabam than most of us do.
    Yes, I did. It’s all in this thread, screenshots too.

    That may be the case, but it’s still an absolute lie whether it’s coming from him or someone else. I want to see evidence of this conversation about it, if it even happened.
    We can't always get what we want. Unfortunately for you, you happen to be doubting the candor of one of the few people that has helped players get bans reversed. That is your prerogative, but I am under no obligation to satisfy your requirements as I have no authority over your ban and no ability to reinstate you.

    I took an interest as a courtesy, but if you wish to dispute this further you will have to do it with Kabam support directly. If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course.

    I will say preemptively calling Kabam liars if they say they have evidence of your misconduct is unlikely to generate a lot of sympathy for your cause, for as I have no obligation to provide evidence to you of my conversations with the developers, so too the developers have no obligation to produce evidence of your rules violations. Quite the reverse: they do not as a rule reveal technical details of their fair play systems to prevent giving cheaters valuable information on how to circumvent them.

    Just so you know there's no hard feelings, I did make a suggestion to Kabam that given your assertion that errors were made in the past with regard to fair play on your account, they should find and watch your new account very, very carefully, just to make sure there aren't any further ... mistakes. Whether they take that advice or not is up to them, but I thought you should know.

    Good luck with Act 5, by the way.
    Additionally, clarification on your statements would be nice:

    - “I have no authority over your ban and no ability to reinstate you."

    - “If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course."

    Well which is it? These statements appear contradictory.

    Think of DNA as your lawyer(sorry, DNA), they have no power to pass a judgement or to reduce your punishment. But can talk to the judge(Kabam), about it(which is what the second point entails).

    A very crude equivalence, but this might help you get it

    DNA has no power. But can talk to Kabam directly, which you can't. And so far has been the only person who had the courtesy of actually investigate the issue and letting you know why you got banned.

    It's not DNA who said that you cheated twice, but Kabam. So go on, call Kabam liars who want to ban you barely progressed account for whatever reason.

    If you don't know, DNA has direct communication with Kabam and devs.
    I have come to accept it as on error on their part, but if these additional claims turn out to be true, then yes, I’ll call a liar a liar.
    If these claims turn out to be true? How would you not know if they're true? You should remember being banned even if it was a few years ago. Or, you bought the account post ban. Either way your story stinks of week old fish heads 🤷‍♂️
  • CROSSHAIRSCROSSHAIRS Member Posts: 608 ★★
    "Every thread has its plin plon"


    - some dude
  • JESUSCHRISTJESUSCHRIST Member Posts: 392 ★★★

    undefined

    DNA3000 said:

    DNA3000 said:

    DNA3000 said:

    In terms of closure, Kabam decided I have cheated using third party software and I firmly hold the position that I did not.

    Being a repeat offender did not help your case.
    What? Did I miss something? Or do you have info from Kabam?
    I made a mental note to forward this to Kabam after they came back from the holidays but then I got busy and forgot about it until just a few days ago. It seemed very odd to me that someone with that strength account would get insta-banned when they didn’t seem to have attempted any of the obvious insta-ban content, so I took an interest. I asked if they would take a look just to make certain.

    As it turns out, this was not an insta-ban. This was a multiple-strike ban.
    The extreme levels of bs here are unbelievable. There wasn’t a single offence, let alone repeat ones. You didn't speak to anyone regarding this, because again, you made it up entirely.

    Even if Kabam did believe this to be the case they would’ve informed me during our conversations. If you decide to maintain this lie, then please provide evidence first.
    You had conversations with Kabam? I must have missed that part.

    But yes, we believe DNA3000 as he has shown himself highly reputable and does have a more direct line of communication to Kabam than most of us do.
    Yes, I did. It’s all in this thread, screenshots too.

    That may be the case, but it’s still an absolute lie whether it’s coming from him or someone else. I want to see evidence of this conversation about it, if it even happened.
    We can't always get what we want. Unfortunately for you, you happen to be doubting the candor of one of the few people that has helped players get bans reversed. That is your prerogative, but I am under no obligation to satisfy your requirements as I have no authority over your ban and no ability to reinstate you.

    I took an interest as a courtesy, but if you wish to dispute this further you will have to do it with Kabam support directly. If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course.

    I will say preemptively calling Kabam liars if they say they have evidence of your misconduct is unlikely to generate a lot of sympathy for your cause, for as I have no obligation to provide evidence to you of my conversations with the developers, so too the developers have no obligation to produce evidence of your rules violations. Quite the reverse: they do not as a rule reveal technical details of their fair play systems to prevent giving cheaters valuable information on how to circumvent them.

    Just so you know there's no hard feelings, I did make a suggestion to Kabam that given your assertion that errors were made in the past with regard to fair play on your account, they should find and watch your new account very, very carefully, just to make sure there aren't any further ... mistakes. Whether they take that advice or not is up to them, but I thought you should know.

    Good luck with Act 5, by the way.
    Additionally, clarification on your statements would be nice:

    - “I have no authority over your ban and no ability to reinstate you."

    - “If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course."

    Well which is it? These statements appear contradictory.

    Think of DNA as your lawyer(sorry, DNA), they have no power to pass a judgement or to reduce your punishment. But can talk to the judge(Kabam), about it(which is what the second point entails).

    A very crude equivalence, but this might help you get it

    DNA has no power. But can talk to Kabam directly, which you can't. And so far has been the only person who had the courtesy of actually investigate the issue and letting you know why you got banned.

    It's not DNA who said that you cheated twice, but Kabam. So go on, call Kabam liars who want to ban you barely progressed account for whatever reason.

    If you don't know, DNA has direct communication with Kabam and devs.
    His identity holds no relevance to me unless he is employed by Kabam. Providing this information retrospectively, as an attempt to project an image of omniscience, is far from courteous. It was not helpful. And so far, it is ONLY DNA that has said this, not Kabam. Just because you regard his statements as factual doesn't mean I am obliged to do the same. I don't know him, and he has admitted that he holds no authority.

    I have come to accept it as on error on their part, but if these additional claims turn out to be true, then yes, I’ll call a liar a liar. While I initially intended to overlook this, I will be reaching out to Kabam shortly and will address this matter with them. At this point I’m finished with communication on here until I’ve done so.

  • ArrowBaticArrowBatic Member Posts: 51
    Snizzbar said:

    undefined

    DNA3000 said:

    DNA3000 said:

    DNA3000 said:

    In terms of closure, Kabam decided I have cheated using third party software and I firmly hold the position that I did not.

    Being a repeat offender did not help your case.
    What? Did I miss something? Or do you have info from Kabam?
    I made a mental note to forward this to Kabam after they came back from the holidays but then I got busy and forgot about it until just a few days ago. It seemed very odd to me that someone with that strength account would get insta-banned when they didn’t seem to have attempted any of the obvious insta-ban content, so I took an interest. I asked if they would take a look just to make certain.

    As it turns out, this was not an insta-ban. This was a multiple-strike ban.
    The extreme levels of bs here are unbelievable. There wasn’t a single offence, let alone repeat ones. You didn't speak to anyone regarding this, because again, you made it up entirely.

    Even if Kabam did believe this to be the case they would’ve informed me during our conversations. If you decide to maintain this lie, then please provide evidence first.
    You had conversations with Kabam? I must have missed that part.

    But yes, we believe DNA3000 as he has shown himself highly reputable and does have a more direct line of communication to Kabam than most of us do.
    Yes, I did. It’s all in this thread, screenshots too.

    That may be the case, but it’s still an absolute lie whether it’s coming from him or someone else. I want to see evidence of this conversation about it, if it even happened.
    We can't always get what we want. Unfortunately for you, you happen to be doubting the candor of one of the few people that has helped players get bans reversed. That is your prerogative, but I am under no obligation to satisfy your requirements as I have no authority over your ban and no ability to reinstate you.

    I took an interest as a courtesy, but if you wish to dispute this further you will have to do it with Kabam support directly. If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course.

    I will say preemptively calling Kabam liars if they say they have evidence of your misconduct is unlikely to generate a lot of sympathy for your cause, for as I have no obligation to provide evidence to you of my conversations with the developers, so too the developers have no obligation to produce evidence of your rules violations. Quite the reverse: they do not as a rule reveal technical details of their fair play systems to prevent giving cheaters valuable information on how to circumvent them.

    Just so you know there's no hard feelings, I did make a suggestion to Kabam that given your assertion that errors were made in the past with regard to fair play on your account, they should find and watch your new account very, very carefully, just to make sure there aren't any further ... mistakes. Whether they take that advice or not is up to them, but I thought you should know.

    Good luck with Act 5, by the way.
    Additionally, clarification on your statements would be nice:

    - “I have no authority over your ban and no ability to reinstate you."

    - “If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course."

    Well which is it? These statements appear contradictory.

    Think of DNA as your lawyer(sorry, DNA), they have no power to pass a judgement or to reduce your punishment. But can talk to the judge(Kabam), about it(which is what the second point entails).

    A very crude equivalence, but this might help you get it

    DNA has no power. But can talk to Kabam directly, which you can't. And so far has been the only person who had the courtesy of actually investigate the issue and letting you know why you got banned.

    It's not DNA who said that you cheated twice, but Kabam. So go on, call Kabam liars who want to ban you barely progressed account for whatever reason.

    If you don't know, DNA has direct communication with Kabam and devs.
    I have come to accept it as on error on their part, but if these additional claims turn out to be true, then yes, I’ll call a liar a liar.
    If these claims turn out to be true? How would you not know if they're true? You should remember being banned even if it was a few years ago. Or, you bought the account post ban. Either way your story stinks of week old fish heads 🤷‍♂️
    That’s not even close to what I said. I was referring to the claim of Kabam telling him of a repeat offence, I’m not questioning my own actions and I was never banned a few years ago, making this allegation entirely fabricated. The only thing that reeks of week-old fish heads is your capacity to comprehend context.
  • Average_DesiAverage_Desi Member Posts: 1,087 ★★★★
    I have to say, this might become my favourite "pls unban me" post
  • Toyota_2015Toyota_2015 Member Posts: 618 ★★★

    DNA3000 said:

    DNA3000 said:

    DNA3000 said:

    In terms of closure, Kabam decided I have cheated using third party software and I firmly hold the position that I did not.

    Being a repeat offender did not help your case.
    What? Did I miss something? Or do you have info from Kabam?
    I made a mental note to forward this to Kabam after they came back from the holidays but then I got busy and forgot about it until just a few days ago. It seemed very odd to me that someone with that strength account would get insta-banned when they didn’t seem to have attempted any of the obvious insta-ban content, so I took an interest. I asked if they would take a look just to make certain.

    As it turns out, this was not an insta-ban. This was a multiple-strike ban.
    The extreme levels of bs here are unbelievable. There wasn’t a single offence, let alone repeat ones. You didn't speak to anyone regarding this, because again, you made it up entirely.

    Even if Kabam did believe this to be the case they would’ve informed me during our conversations. If you decide to maintain this lie, then please provide evidence first.
    You had conversations with Kabam? I must have missed that part.

    But yes, we believe DNA3000 as he has shown himself highly reputable and does have a more direct line of communication to Kabam than most of us do.
    Yes, I did. It’s all in this thread, screenshots too.

    That may be the case, but it’s still an absolute lie whether it’s coming from him or someone else. I want to see evidence of this conversation about it, if it even happened.
    We can't always get what we want. Unfortunately for you, you happen to be doubting the candor of one of the few people that has helped players get bans reversed. That is your prerogative, but I am under no obligation to satisfy your requirements as I have no authority over your ban and no ability to reinstate you.

    I took an interest as a courtesy, but if you wish to dispute this further you will have to do it with Kabam support directly. If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course.

    I will say preemptively calling Kabam liars if they say they have evidence of your misconduct is unlikely to generate a lot of sympathy for your cause, for as I have no obligation to provide evidence to you of my conversations with the developers, so too the developers have no obligation to produce evidence of your rules violations. Quite the reverse: they do not as a rule reveal technical details of their fair play systems to prevent giving cheaters valuable information on how to circumvent them.

    Just so you know there's no hard feelings, I did make a suggestion to Kabam that given your assertion that errors were made in the past with regard to fair play on your account, they should find and watch your new account very, very carefully, just to make sure there aren't any further ... mistakes. Whether they take that advice or not is up to them, but I thought you should know.

    Good luck with Act 5, by the way.
    This does not substantiate any claims regarding a prior ban. If your intention was to assist, this was not communicated effectively. Instead, the introduction of a repeat offence allegation has only served to exacerbate the situation. Making unsubstantiated claims and then stating, "I have no obligation to satisfy your requirements," when asked for evidence, raises further concerns about your transparency.

    Additionally, clarification on your statements would be nice:

    - “I have no authority over your ban and no ability to reinstate you."

    - “If their response is insufficient, there is no alternate appeal process I am aware of. Other than the one you called a blatant liar, of course."

    Well which is it? These statements appear contradictory.

    I have already engaged with Kabam support without resolution. It is misleading when someone asserts something that you know is evidently untrue. Claims require evidence to be credible. I seek clarity(from Kabam only) on the following: What third-party software am I accused of using? When did this alleged infraction occur? Surely this information wouldn’t impact the fragility of their fair play systems, and it would help me to defend my case more effectively.

    I’ve decided I’ll give Kabam support one more try, in the hopes of having a more productive discussion.

    Given the details I have shared, my progression on the new account is pretty easy to surmise. Thanks, I’ll need it.
    Dude I’m gonna keep it real with you, this is like a guy on trial asking his lawyer where he got his law degree from.

    I know you’re new to these forums but DNA is a fairly reputable source and he definitely has the capabilities to talk to Kabam on this. His transparency is not in question here. Yours however, is. Even if he was making everything he’s saying up it still doesn’t change how innocent/guilty you are
  • Savage123456789Savage123456789 Member Posts: 848 ★★★★
    Now I think people just crave attention from Kabam. No way someone tells you exactly what happened with your account with details and still say it didn't happen till a Kabam employee says it, lol
  • SummonerNRSummonerNR Member, Guardian Posts: 13,413 Guardian
    RE: implying that DNA is not reputable and is just making things up.

    I remember someone made a comment maybe a couple years ago in a thread where @Cat_Murdock had been answering someone's question.

    Well, someone else came and replied to her basically telling Cat .. “You must be new here, let me tell you how the game works”. (very loosely paraphrased)
    Haha.

    Similar to the occasional “Hey DNA, you must not know very much about probability and statistics”.

    To OP, remember, there is probably a vast difference between what type of answer you would get from typical support desk response (which has been your avenue so far, and in which they tend to avoid detailed explanation, precisely so that cheaters don’t get wise as to how their methods are detected), and one where those higher level people at Kabam (like Mods here who are also involved with development and data, etc) have broader access (and frankly, probably their own spare time and desire to) delve into banned accounts much deeper and see exactly what they have or have not done. In which to at least give confirmation here on Forum, without going into the exact details.
  • JESUSCHRISTJESUSCHRIST Member Posts: 392 ★★★
    When forum posts become more exciting than the game itself, the balance of the multiverse is at stake
  • BringPopcornBringPopcorn Member Posts: 6,588 ★★★★★
    edited 4:34AM
    So the guy was seeking help from the community, got help from DNA didn't like it and now is asking for official responses? Lol
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