So we get stuck using an extra energy and no reduction of timers or anything. Tonight is maintenance I believe. Couldn’t fix it then? I guess I didn’t expect any other outcome.
We are working on a resolution for this issue and our goal is to have the extra node removed before the next series of Alliance Quests begin next week. Thanks for your patience and understanding!
Your goal should be to run the NC mini boss map that doesn't have the extra node until its fixed.
So basically we’re stuck with this extra node no one knows what happened and yet here we are being kascammed again and again y’all are the best. You don’t change stuf in game without notification yet kascam changes the energy in the event quest last 2 EQ all so they can fill their pocketbooks lovely eff the players kascam is perfect great job losers
For as much emergency maintenance as we've had over the past year-plus, I would think that Kabam/Netmarble would be more responsive and resolve "oopsies" faster. Please be real with the user base. A node and an opponent don't spontaneously spawn in any of your quests. Someone was playing with the code outside of a sandbox environment. If it's something for next season of AQ, so be it, but please don't insult our intelligence by claiming that you just don't know how this happened. Someone was doing something they weren't supposed to be doing.
This is happening too frequently. Please get to the bottom of this and tell your programmers to be more careful; i.e. stop playing with the game code outside of a sandbox environment, and fully vet it before scheduled maintenance. Additionally, please stop pulling emergency maintenance right before scheduled maintenance. It makes your team look like they're amateurs.
Lastly, please stop giving generic, party-line responses to errors with the game. If you're genuine in your responses, the user base is going to be much more forgiving in their response to you when something happens. Tell us that a programmer screwed something up, that you've dealt with it, and that it should be fixed in either the next scheduled Tuesday maintenance, or in an upcoming emergency maintenance in the next 48 hours. Don't wait until the next week's Alliance Quest series to fix it; that's unprofessional.
We are working on a resolution for this issue and our goal is to have the extra node removed before the next series of Alliance Quests begin next week. Thanks for your patience and understanding!
I gotta ask why would this take a week to fix? why dont you just do an emergency maint. and fix it up? reduce timers too while youre at it or something.
I think compensation is needed for everyone to rectify this mistake.
OH and please fire the guy who let this mistake slip!
It was a bug, they've acknowledged it, and explained the process. It's not really helping to scrutinize the process. Things come up when it goes live. with something such as AQ that needs to be live to test and analyze, things can happen. The game itself is on the server. From what I gather from comments, they have another server that's offline for testing, but that won't prevent all possible issues when things go live. What I'm trying to say is it can happen. People are free to voice what they want, but it's not logical to expect there to be no problems whatsoever. That's just the nature of the business. No game comes without problems. It makes logical sense that the AQ cycle of Champs can bring something else up.
We are working on a resolution for this issue and our goal is to have the extra node removed before the next series of Alliance Quests begin next week. Thanks for your patience and understanding!
I gotta ask why would this take a week to fix? why dont you just do an emergency maint. and fix it up? reduce timers too while youre at it or something.
I think compensation is needed for everyone to rectify this mistake.
OH and please fire the guy who let this mistake slip!
You do understand the reaction that would occur if they stopped AQ right now, don't you? Lol. It's not just a matter of turning off AQ and removing a Node. There would be more work involved. Which means people would have to wait and the situation would escalate.
The reason people are so pissed is that kabam is making some serious mistakes. Adding an extra node is just adding fuel to the fire.
This months quest was considerably longer but kabam stated it is just a little longer than usual which is an insult to all of our intelligence.
AQ changes were not recieved well and a lot of people struggled against the Sentinels. I think you probably should have allowed us to test the new aq rather than just dump it and say here you go.
The new offers were also insulting. Seriously 60k to get 20 sig stones.
Mistake after mistake after mistake is having major repercussions. I see a lot of people quitting since the game is getting stale and the community is getting milked. Kabam really needs to start making better decisions since there player base is dropping. Alliances are dropping aq or playing free maps,
To be honest AQ has always been too long and with no hope for seeing the length of time go down is having an effect. AQ should not take 17 hours and to add an extra node to increase the time was not a good idea. The node was programmed in, it did not just appear on its own. Please stop insulting us. Thank you.
The reason people are so pissed is that kabam is making some serious mistakes. Adding an extra node is just adding fuel to the fire.
This months quest was considerably longer but kabam stated it is just a little longer than usual which is an insult to all of our intelligence.
AQ changes were not recieved well and a lot of people struggled against the Sentinels. I think you probably should have allowed us to test the new aq rather than just dump it and say here you go.
The new offers were also insulting. Seriously 60k to get 20 sig stones.
Mistake after mistake after mistake is having major repercussions. I see a lot of people quitting since the game is getting stale and the community is getting milked. Kabam really needs to start making better decisions since there player base is dropping. Alliances are dropping aq or playing free maps,
To be honest AQ has always been too long and with no hope for seeing the length of time go down is having an effect. AQ should not take 17 hours and to add an extra node to increase the time was not a good idea. The node was programmed in, it did not just appear on its own. Please stop insulting us. Thank you.
People wouldn't be reacting the same if they weren't on one because of the Sentinels. Which is always inevitable when you compound issues. It makes the frustration grow in proportion. It's just a spare move on the Map.
Just to be clear, I'm not trying to minimize anyone's feelings. I'm just suggesting that it helps to look at things individually and in perspective. If we maintain a list of things wrong and add everything to it in our minds, the end result is growing frustration.
I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy.
As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community. Please be patient and constructive in posting your concerns.
When we have any additional information about this situation to share, we will do so.
And, as always, even when you are frustrated, the forum rules still apply.
So what you’re saying is because this is a “bug” that affects the players it’s gonna take a while to find out why this happened/who put it there, but if it was a bug that affected your profits it would be fixed almost immediately?
Hmm, I don't see where we said that. We're working on a fix right now. These kinds of assumptions don't really help anybody, and really only make this a more hostile and aggressive space, when there really is no need.
Although put forward in an aggressive manner he's not wrong. We've seen it time and time again that when there's an issue or glitch that effects gameplay it takes weeks/months and in some cases basically never to fix it but when it effects profitability the game is shut down and the issue is delt with immediately. I get it you're a company and you're out to make money but there's a good way to do that and that's definitely not the way kabam does it.
But it's actually not correct. Different bugs take different lengths of time and effort to address. Some bugs are much simpler, and can be fixed server side, while others take more time to investigate and implement a fix for in the code. If a bug requires engineering time, that means it will take much longer than those that do not.
This also ignores the plethora of issues that come up and are fixed right away, and is really nit picking on facts. We've fixed many bugs that are negative for the player pretty quickly. Some of them have been fixed minutes after being discovered because they're something that can be fixed server side.
We don't let any bug stay in the game longer than it has to. We want to get every bug fixed as soon as we can.
>Can i make a simple request? can you guys hire a new game team cause clearly they are not able to fix bugs on time or catch these things before they get put into the game.
like for the amount of money you guys pull in I dont get why they cant get the job done and yet still take months to fix bugs.
this is to be TAKEN as constructive criticism cause the customer always knows whats best and with the record profits your company racks in a bug should not take months to fix.
I get youre the messenger so please do me a favour and send this up to your upper management cause as a customer I have a right to complain to your superiors.
its sad that a game I love so much can have these many bugs present that affect how we play for this long.
Im not being rude or anything but your company should be doing a lot better with this side of things and need to connect more with the player base.
I have not broken any rules and conduct with my post so please dont ban me for speaking my mind in a respectful manner
@GroundedWisdom Individualising the consistent mistakes and lack of transparency from a company is pretty hard to swallow.
Even a recent post about how to address communication around bugs with some very simple and workable solutions is given vague - "we are working n it answers"
We do not actually receive answers, we get information that does not really address the core issues of; why is this occurring and how can this occur?
The bug situation is an absolute mess right now for majority of users, there is a thread with over 1.3 responses which has been active since December. Players are right to ask, why are our main concerns not being addressed?
We are working on a resolution for this issue and our goal is to have the extra node removed before the next series of Alliance Quests begin next week. Thanks for your patience and understanding!
I gotta ask why would this take a week to fix? why dont you just do an emergency maint. and fix it up? reduce timers too while youre at it or something.
I think compensation is needed for everyone to rectify this mistake.
OH and please fire the guy who let this mistake slip!
You do understand the reaction that would occur if they stopped AQ right now, don't you? Lol. It's not just a matter of turning off AQ and removing a Node. There would be more work involved. Which means people would have to wait and the situation would escalate.
We are working on a resolution for this issue and our goal is to have the extra node removed before the next series of Alliance Quests begin next week. Thanks for your patience and understanding!
I gotta ask why would this take a week to fix? why dont you just do an emergency maint. and fix it up? reduce timers too while youre at it or something.
I think compensation is needed for everyone to rectify this mistake.
OH and please fire the guy who let this mistake slip!
You do understand the reaction that would occur if they stopped AQ right now, don't you? Lol. It's not just a matter of turning off AQ and removing a Node. There would be more work involved. Which means people would have to wait and the situation would escalate.
theyve done it before so nothing new here sir
Yes. They've made mistakes before. Computers run by Human Beings are indeed not infallible.
I want to give constructive feedback, but how do you provide constructive criticism to people who aren't really listening?
Map 5 is bugged and it is bugged in a way that has a pretty significant impact on the players. I hope, at the very least, that teams running Map 5 today will be credited with full rewards tomorrow regardless if they clear or not.
Also, once this issue was brought to light, why doesn't Kabam send out a message in game to all the players alerting them of the issue? At least then Leaders/Officers can be informed before starting Map 5 and decide if they want to proceed with it or run another map. Yet here we are 7 hours after the OP and there's still NO communication in game.
I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy.
As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community. Please be patient and constructive in posting your concerns.
When we have any additional information about this situation to share, we will do so.
And, as always, even when you are frustrated, the forum rules still apply.
So what you’re saying is because this is a “bug” that affects the players it’s gonna take a while to find out why this happened/who put it there, but if it was a bug that affected your profits it would be fixed almost immediately?
Hmm, I don't see where we said that. We're working on a fix right now. These kinds of assumptions don't really help anybody, and really only make this a more hostile and aggressive space, when there really is no need.
Just saying what seems to be the truth. Whenever there is an issue such as underpriced crystals (just an example) it always seems to be fixed within minutes but we have had issues in game such as Captain Marvel’s sp2 for months that still hasn’t been fixed yet.
Fair enough, but you're comparing something that takes a couple minutes to change on the Server, to something that requires time from an Animator to realign and re-examine all of the metrics, then redo the animation to fit that, and then somebody to implement it to the character, and then into the game. It's like comparing an apple and crate of coconuts. It's very different!
We really do try to address every bug as soon as we can.
I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy.
As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community. Please be patient and constructive in posting your concerns.
When we have any additional information about this situation to share, we will do so.
And, as always, even when you are frustrated, the forum rules still apply.
So what you’re saying is because this is a “bug” that affects the players it’s gonna take a while to find out why this happened/who put it there, but if it was a bug that affected your profits it would be fixed almost immediately?
Hmm, I don't see where we said that. We're working on a fix right now. These kinds of assumptions don't really help anybody, and really only make this a more hostile and aggressive space, when there really is no need.
Just saying what seems to be the truth. Whenever there is an issue such as underpriced crystals (just an example) it always seems to be fixed within minutes but we have had issues in game such as Captain Marvel’s sp2 for months that still hasn’t been fixed yet.
Fair enough, but you're comparing something that takes a couple minutes to change on the Server, to something that requires time from an Animator to realign and re-examine all of the metrics, then redo the animation to fit that, and then somebody to implement it to the character, and then into the game. It's like comparing an apple and crate of coconuts. It's very different!
We really do try to address every bug as soon as we can.
So wait, by this wouldn't it mean someone had to do all that stuff to put the new node in there on purpose.
I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy.
As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community. Please be patient and constructive in posting your concerns.
When we have any additional information about this situation to share, we will do so.
And, as always, even when you are frustrated, the forum rules still apply.
So what you’re saying is because this is a “bug” that affects the players it’s gonna take a while to find out why this happened/who put it there, but if it was a bug that affected your profits it would be fixed almost immediately?
Hmm, I don't see where we said that. We're working on a fix right now. These kinds of assumptions don't really help anybody, and really only make this a more hostile and aggressive space, when there really is no need.
Just saying what seems to be the truth. Whenever there is an issue such as underpriced crystals (just an example) it always seems to be fixed within minutes but we have had issues in game such as Captain Marvel’s sp2 for months that still hasn’t been fixed yet.
Fair enough, but you're comparing something that takes a couple minutes to change on the Server, to something that requires time from an Animator to realign and re-examine all of the metrics, then redo the animation to fit that, and then somebody to implement it to the character, and then into the game. It's like comparing an apple and crate of coconuts. It's very different!
We really do try to address every bug as soon as we can.
I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy.
As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community. Please be patient and constructive in posting your concerns.
When we have any additional information about this situation to share, we will do so.
And, as always, even when you are frustrated, the forum rules still apply.
So what you’re saying is because this is a “bug” that affects the players it’s gonna take a while to find out why this happened/who put it there, but if it was a bug that affected your profits it would be fixed almost immediately?
Hmm, I don't see where we said that. We're working on a fix right now. These kinds of assumptions don't really help anybody, and really only make this a more hostile and aggressive space, when there really is no need.
Just saying what seems to be the truth. Whenever there is an issue such as underpriced crystals (just an example) it always seems to be fixed within minutes but we have had issues in game such as Captain Marvel’s sp2 for months that still hasn’t been fixed yet.
Fair enough, but you're comparing something that takes a couple minutes to change on the Server, to something that requires time from an Animator to realign and re-examine all of the metrics, then redo the animation to fit that, and then somebody to implement it to the character, and then into the game. It's like comparing an apple and crate of coconuts. It's very different!
We really do try to address every bug as soon as we can.
So wait, by this wouldn't it mean someone had to do all that stuff to put the new node in there on purpose.
It could be part of the next AQ season where they might shorten/lengthen certain paths so that 1 extra node there wouldn't be as big a deal. Now how or why these dev changes always seem to get pushed onto live servers, I have no idea. It has happened plenty of times before though.
It definitely can happen. What it looks like happened here was that this was changed when the Sentinels were added to the Map, but only on this iteration (there are 3 iterations, one for each mini boss) of Map 5. So, this could have come up last week, or it could have come up next, but it just happened to come around this time.
Ok, now I'm beginning to think my understanding of the English language is in need of a refresh because I'm very confused.
If this change was indeed made when the Sentinels were added to the maps, and it's possible "this could have come up last week, or it could have come up next, but it just happened to come around this time".
Hypothetically speaking if it were to have come up last week, where was the announcement about the implemented change?
And if it were to have come up next week, when exactly was the announcement going to be made?
And lastly, from Kabam Lyras initial address to the forum members earlier, how is it possible that the aforementioned events could even take place since, "I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy".
"As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community".
Like I said before, I'm seriously thinking my understanding of the English language needs an emergency refresh, because very important statements that have been made by the moderators appear to completely contradict each other and makes no sense at all.
I'd like to request another "clarification" as to what it is we are being asked to believe.
As Miike stated, there are 3 iterations of Map 5. So no, technically this Map didn't run last week.
It's not that uncommon for longstanding games to have ongoing issues. The problem is you'll find that people rarely note when things are resolved, at least as long as when they don't go as planned. Unfortunately, everytime something does come up, people are ready with a laundry list of all problems. We're over a year later, and we still hear about things like 12.0. Which is my whole point. If we reacted to things in proportion to the situation rather than "You broke the game with 12.0, Parry doesn't work, Pure Skill is broke, Captain Marvel has problems with her Speical, AQ is....." etc., things would be much less exaggerated. Instead, there's just a resentment built, and it's almost impossible to live up to any expectation at that point.
It was a bug, they've acknowledged it, and explained the process. It's not really helping to scrutinize the process. Things come up when it goes live. with something such as AQ that needs to be live to test and analyze, things can happen. The game itself is on the server. From what I gather from comments, they have another server that's offline for testing, but that won't prevent all possible issues when things go live. What I'm trying to say is it can happen. People are free to voice what they want, but it's not logical to expect there to be no problems whatsoever. That's just the nature of the business. No game comes without problems. It makes logical sense that the AQ cycle of Champs can bring something else up.
This response would be valid if this aq map were going live for the first time. Unfortunately, it doesn't apply because this map has been active for months, and even the updated version ran fine last week for the full 5 days. Someone was clearly messing around and screwed something up. It's not that I expect compensation, but as a corporation they made a mistake and are basically asking our patience and forgiveness. Which again, would be totally fine if it were the first time, or even the first time recently. For whatever reason, this game has issues on a very regular basis. To say otherwise would just be antagonistic. We are promised a product that is not always delivered, and there should be a mechanism is place to balance the scale when kabam does not uphold it's end of the bargain. The customer base is certainly keeping up theirs.
It definitely can happen. What it looks like happened here was that this was changed when the Sentinels were added to the Map, but only on this iteration (there are 3 iterations, one for each mini boss) of Map 5. So, this could have come up last week, or it could have come up next, but it just happened to come around this time.
Ok, now I'm beginning to think my understanding of the English language is in need of a refresh because I'm very confused.
If this change was indeed made when the Sentinels were added to the maps, and it's possible "this could have come up last week, or it could have come up next, but it just happened to come around this time".
Hypothetically speaking if it were to have come up last week, where was the announcement about the implemented change?
And if it were to have come up next week, when exactly was the announcement going to be made?
And lastly, from Kabam Lyras initial address to the forum members earlier, how is it possible that the aforementioned events could even take place since, "I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy".
"As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community".
Like I said before, I'm seriously thinking my understanding of the English language needs an emergency refresh, because very important statements that have been made by the moderators appear to completely contradict each other and makes no sense at all.
I'd like to request another "clarification" as to what it is we are being asked to believe.
So they have 3 separate maps for map 5 with 1 unique mini boss on each. This extra node is only on the map with morning star as mini boss. The maps are semi random on which boss will appear, that's why Miike said it could of been last week or next week if the Morning star map came up then.
In any case, it seems the Maps themselves rotate as well, not just the Champs. Meaning there are 3 preset iterations that come up. The current one had the mistaken Node.
If you guys are worried that one extra node there is gonna cause y’all not to be able to finish AQ then your alliance has bigger issues. Take a chill pill and let them fix this.
I hope I'm not mistaken, but if memory serves me correct, you're the one spearheading Mcoc knowledge in the Chinese community(I recall reading one of your posts last year asking for some support from Kabam). I'm not part of that community, but I do applaud and respect your efforts but must frown on this comment.
It's my belief that the underlying issue isn't so much about 1 added node to the map. Personally, kabam could revamp the entire game, make every quest have a fee charged in order to enter, nerf every champ on my roster, and I would accept it graciously as I could....... As long as they did it honestly and ethically and made no excuses and contradicting statements that appear to deflect responsibility for mistakes and I would hope that is the same for the majority of the players. Intentional or not, however insignificant it may seem to some, an error is an error and the paying/playing consumer base has every right to express their grievances.
This is the same consumer base that patronize your youtube channel and seek your advice and expertise. "Your alliance has bigger issues" and "Take a chill pill" is IMO a very poor choice of words in a situation like this.
1. Problem was noticed.
2. Problem was voiced.
3. Problem was acknowledged.
4. Problem was explained.
5. Problem is in the process of being worked on.
I find no useful validity in reinforcing the fact that there is a problem with a delitany of everything that goes wrong under the sun, other than serving as a vent.
1. Problem was noticed.
2. Problem was voiced.
3. Problem was acknowledged.
4. Problem was explained.
5. Problem is in the process of being worked on. 6. Problem is resolved
The real problem here is 90% of the time kabam stops at point no 5.Unless it a issue/ bug where users are benefited instead of Kabam
1. Problem was noticed.
2. Problem was voiced.
3. Problem was acknowledged.
4. Problem was explained.
5. Problem is in the process of being worked on.
I find no useful validity in reinforcing the fact that there is a problem with a delitany of everything that goes wrong under the sun, other than serving as a vent.
1. Problem was noticed.
2. Problem was voiced.
3. Problem was acknowledged.
4. Problem was explained.
5. Problem is in the process of being worked on. 6. Problem is resolved
The real problem here is 90% of the time kabam stops at point no 5.
Some things aren't resolved. No question. The problem comes when an expectation is added. It's hard for people to believe that some issues take longer when they expect the game to have no problems at all.
Kabam says the extra node wasn’t added on purpose. They also said they would announce any changes made in the game.
My question for @Kabam Miike - If a change like ml
Jesus. Kabam makes the mistake and yet we argue with each other day in and day out. Is it stupid and messed up?Yes. Is it inconvenient? Kinda. Is it going to make you lose AQ? It shouldn't. Do we deserve compensation? No, that doesn't seem to be a logical resolution.
That said, it is getting frustrating to tolerate the amount of mistakes we have to deal with. If this was me in my job, I'd have been fired a long time ago. Not sure why QA doesn't catch these things.
Omg, so many angry kids on here crying about a node, we barely noticed it happened, while kids here want compensations and refunds xD this has made my day, especially the kid going like "Mike, you're a messenger, take my message to your superiors, cuz I'm the HOLY CUSTOMER and I'm not to be messed with", bahahaha! :'D
Comments
This is happening too frequently. Please get to the bottom of this and tell your programmers to be more careful; i.e. stop playing with the game code outside of a sandbox environment, and fully vet it before scheduled maintenance. Additionally, please stop pulling emergency maintenance right before scheduled maintenance. It makes your team look like they're amateurs.
Lastly, please stop giving generic, party-line responses to errors with the game. If you're genuine in your responses, the user base is going to be much more forgiving in their response to you when something happens. Tell us that a programmer screwed something up, that you've dealt with it, and that it should be fixed in either the next scheduled Tuesday maintenance, or in an upcoming emergency maintenance in the next 48 hours. Don't wait until the next week's Alliance Quest series to fix it; that's unprofessional.
Thank you for your time.
I gotta ask why would this take a week to fix? why dont you just do an emergency maint. and fix it up? reduce timers too while youre at it or something.
I think compensation is needed for everyone to rectify this mistake.
OH and please fire the guy who let this mistake slip!
You do understand the reaction that would occur if they stopped AQ right now, don't you? Lol. It's not just a matter of turning off AQ and removing a Node. There would be more work involved. Which means people would have to wait and the situation would escalate.
This months quest was considerably longer but kabam stated it is just a little longer than usual which is an insult to all of our intelligence.
AQ changes were not recieved well and a lot of people struggled against the Sentinels. I think you probably should have allowed us to test the new aq rather than just dump it and say here you go.
The new offers were also insulting. Seriously 60k to get 20 sig stones.
Mistake after mistake after mistake is having major repercussions. I see a lot of people quitting since the game is getting stale and the community is getting milked. Kabam really needs to start making better decisions since there player base is dropping. Alliances are dropping aq or playing free maps,
To be honest AQ has always been too long and with no hope for seeing the length of time go down is having an effect. AQ should not take 17 hours and to add an extra node to increase the time was not a good idea. The node was programmed in, it did not just appear on its own. Please stop insulting us. Thank you.
People wouldn't be reacting the same if they weren't on one because of the Sentinels. Which is always inevitable when you compound issues. It makes the frustration grow in proportion. It's just a spare move on the Map.
>Can i make a simple request? can you guys hire a new game team cause clearly they are not able to fix bugs on time or catch these things before they get put into the game.
like for the amount of money you guys pull in I dont get why they cant get the job done and yet still take months to fix bugs.
this is to be TAKEN as constructive criticism cause the customer always knows whats best and with the record profits your company racks in a bug should not take months to fix.
I get youre the messenger so please do me a favour and send this up to your upper management cause as a customer I have a right to complain to your superiors.
its sad that a game I love so much can have these many bugs present that affect how we play for this long.
Im not being rude or anything but your company should be doing a lot better with this side of things and need to connect more with the player base.
I have not broken any rules and conduct with my post so please dont ban me for speaking my mind in a respectful manner
-thanks
Even a recent post about how to address communication around bugs with some very simple and workable solutions is given vague - "we are working n it answers"
We do not actually receive answers, we get information that does not really address the core issues of; why is this occurring and how can this occur?
The bug situation is an absolute mess right now for majority of users, there is a thread with over 1.3 responses which has been active since December. Players are right to ask, why are our main concerns not being addressed?
theyve done it before so nothing new here sir
Yes. They've made mistakes before. Computers run by Human Beings are indeed not infallible.
We've had things come up regarding Maps over the years. It's not new. Perhaps not AQ specifically.
I want to give constructive feedback, but how do you provide constructive criticism to people who aren't really listening?
Map 5 is bugged and it is bugged in a way that has a pretty significant impact on the players. I hope, at the very least, that teams running Map 5 today will be credited with full rewards tomorrow regardless if they clear or not.
Also, once this issue was brought to light, why doesn't Kabam send out a message in game to all the players alerting them of the issue? At least then Leaders/Officers can be informed before starting Map 5 and decide if they want to proceed with it or run another map. Yet here we are 7 hours after the OP and there's still NO communication in game.
So wait, by this wouldn't it mean someone had to do all that stuff to put the new node in there on purpose.
It could be part of the next AQ season where they might shorten/lengthen certain paths so that 1 extra node there wouldn't be as big a deal. Now how or why these dev changes always seem to get pushed onto live servers, I have no idea. It has happened plenty of times before though.
constructive criticism: one mistake is okay but several mistakes is enough to warrant compensation
Ok, now I'm beginning to think my understanding of the English language is in need of a refresh because I'm very confused.
If this change was indeed made when the Sentinels were added to the maps, and it's possible "this could have come up last week, or it could have come up next, but it just happened to come around this time".
Hypothetically speaking if it were to have come up last week, where was the announcement about the implemented change?
And if it were to have come up next week, when exactly was the announcement going to be made?
And lastly, from Kabam Lyras initial address to the forum members earlier, how is it possible that the aforementioned events could even take place since, "I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy".
"As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community".
Like I said before, I'm seriously thinking my understanding of the English language needs an emergency refresh, because very important statements that have been made by the moderators appear to completely contradict each other and makes no sense at all.
I'd like to request another "clarification" as to what it is we are being asked to believe.
It's not that uncommon for longstanding games to have ongoing issues. The problem is you'll find that people rarely note when things are resolved, at least as long as when they don't go as planned. Unfortunately, everytime something does come up, people are ready with a laundry list of all problems. We're over a year later, and we still hear about things like 12.0. Which is my whole point. If we reacted to things in proportion to the situation rather than "You broke the game with 12.0, Parry doesn't work, Pure Skill is broke, Captain Marvel has problems with her Speical, AQ is....." etc., things would be much less exaggerated. Instead, there's just a resentment built, and it's almost impossible to live up to any expectation at that point.
So they have 3 separate maps for map 5 with 1 unique mini boss on each. This extra node is only on the map with morning star as mini boss. The maps are semi random on which boss will appear, that's why Miike said it could of been last week or next week if the Morning star map came up then.
I hope I'm not mistaken, but if memory serves me correct, you're the one spearheading Mcoc knowledge in the Chinese community(I recall reading one of your posts last year asking for some support from Kabam). I'm not part of that community, but I do applaud and respect your efforts but must frown on this comment.
It's my belief that the underlying issue isn't so much about 1 added node to the map. Personally, kabam could revamp the entire game, make every quest have a fee charged in order to enter, nerf every champ on my roster, and I would accept it graciously as I could....... As long as they did it honestly and ethically and made no excuses and contradicting statements that appear to deflect responsibility for mistakes and I would hope that is the same for the majority of the players. Intentional or not, however insignificant it may seem to some, an error is an error and the paying/playing consumer base has every right to express their grievances.
This is the same consumer base that patronize your youtube channel and seek your advice and expertise. "Your alliance has bigger issues" and "Take a chill pill" is IMO a very poor choice of words in a situation like this.
1. Problem was noticed.
2. Problem was voiced.
3. Problem was acknowledged.
4. Problem was explained.
5. Problem is in the process of being worked on.
6. Problem is resolved
The real problem here is 90% of the time kabam stops at point no 5.Unless it a issue/ bug where users are benefited instead of Kabam
Some things aren't resolved. No question. The problem comes when an expectation is added. It's hard for people to believe that some issues take longer when they expect the game to have no problems at all.
My question for
@Kabam Miike - If a change like ml
That said, it is getting frustrating to tolerate the amount of mistakes we have to deal with. If this was me in my job, I'd have been fired a long time ago. Not sure why QA doesn't catch these things.