"Lost connection bug" Game Down - July 10 [Merged Threads]

Zuko_ILC

IOS 11.4.1
Iphone 8+
Tmobile

Getting old

Comments

Noro

Happens on Samsung as well in Arena///AQ///AW///Event///Quests

S8///Andoid 8.0

Knorr7227

same here, happened to me in all modes of game, arena, AQ, AW, event quests... after every single fight or even during the fight the connection error message pops up, have to close the app and re-open..sucks cause during AQ/AW you lose half your health due to a connection issue. Happens when on WiFi or cell data.

iPhone 8
iOS 11.4.1
Xfinity Mobile

Devillish

i had to fight 2 nodes in war 4 times, game keep disconnecting every 2-5 min, in the middle of everything : war, aq, arena...

Lestat2499

Kabam Spice wrote: »

Hey All!
I apologize for the inconvenience and frustration this issue is causing. I did, however, reach out to the team about this. We will be sure to let you guys know what is going on as soon as we get an update.

In the meantime, can you please post any information on the issue that may help? Is it only losing connection during the Arena fights? Or have you noticed it other times? How long does the connection stay down? Be sure to include your device make and model as well as the operating system in your post.

iPhone 8
Arena fights losing connection

As a suggestion. Turn on the recovery mode for all fights. Not just 1 every 2 hours

Tensio

The game is unnplayable!!!. Overheating, connection issues and all in an iPhone X!!!

Worst version ever!!!

Raikis

Game is getting worse and worse everyday...

Manup456

Same for me I win the fight game crashes and I come back to MODOK back on the map with my energy gone and he came back to life with the same energy.

This game is so frustrating at the state it’s in with so many issues that are costing me all sorts of resources.

Don’t worry guys it’s being investigated 👍🏼

EgeC

S7 Edge
Android Oreo 8.0
No connection problems to anything else.
Lost out in AQ thanks to this.

tonyj007

Device HTC U11

Android version 8.0.0

Mobile Carrier: EE

PLAY WiFi Only

Game Version 19.0.0

Game Mode: In which game mode did the error occur - monthly quest

Champions Affected - ALL

Lost Connection/ Disconnection several times while in game , the loading screen just spins forever then Disconnection

Palanthrax

Either the game servers are playing up, or my iPhone is overheating / crashing to a black screen with a spinning loading circle. This update actually makes 12.0 look good, at least it was playable.

JRock808

Samsung iOS, all updated to latest.

It’s not me Kabam, it’s you. And it’s about to be permanent.

Chadhogan

The games down for many and it's not everyones connection it's server side as we can all talk on web applications

tonyj007

Device iPhone 7

Device Operating System: 11.4.1

Mobile Carrier: No

WiFi Only

Game Version 19.0.0

Champions Affected - ALL

Unable to connect to game , connection times out

Pabon510

Iphone 8plus
Losing connection on Wifi and LTE Tmobile
Arena, and event quest

SandsUnited

Samsung S9+ , Android 8
Lost connection in AQ map 5
Lost half my health because of this. Hope all these issue can be resolved soon because now my whole ally either has overheating issues, connection issues or both...

Jynetix

samsung s8
Verizon
disconnected in AQ on 2 fights and lost 1/2 health on 2 champs

Razer_Boltz619

The problem is occuring all over the game until i close the game then open it. Soemtimes this works and sometimes it doesnt. I use a note 4 android device version 6.0.1

Absimiliard

iPad (2018)
iOS 11.4

Constant disconnnections in all aspects of the game. Can usually only get two or three fights in before I lose connection.

Ubxs113

Pixel XL 2. Happening as try to move in monthly event quest and AW and AQ on WiFi and LTE

Kezza818

This is by far the worst update ...
I can only play arenas 10 minutes at a time as it is due to my phone becoming too hot to handle and now after every arena fight I lose connection and have to swipe my game closed to continue!! Sort it out please!

iPhone 7+ not working on either WiFi or mobile data

DrBruceWayne

Kabam Spice wrote: »

Hey All!
I apologize for the inconvenience and frustration this issue is causing. I did, however, reach out to the team about this. We will be sure to let you guys know what is going on as soon as we get an update.

In the meantime, can you please post any information on the issue that may help? Is it only losing connection during the Arena fights? Or have you noticed it other times? How long does the connection stay down? Be sure to include your device make and model as well as the operating system in your post.

I think it's for everything, and basically, for me at least, it says "Problems Connecting to Network Please check your connection" until it kicks me off the game and I have to restart. Samsung Galaxy Note 4 6.0.1

Wahyau

The game is disconnecting a lot today, many in my ally are reporting this, we are losing hp in war and aq. If you need screenshots, we can send you many.

NevvB

Seems to be an issue everyday....

Chicken

I’m having connection issues too.

JokerYuYu

My battery health has dropped 2% since the update this is a damage that kabam will not be able to pay because the game is off the air and still heats the device trying to reconnect.

Iphone 7+
iOS 11.4.1

Katy_Candy

This has to be the worst update to any mobile game ever

unknown

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MrE6913

OnePlus 5T. Move 3 nodes or get 1 fight in event quests and "connection problem" Happened in arena too.

Aantho

Pareil chez moi

unknown

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