The single smart thing kabam did here is to name this next week "summoner appreciation week" (S.A.W.) because if they do end up doing to right thing and send out a seriously real compensation package then they don't have to rename the week from "compensation week". Also, it allowed them to trully test what it's going to cost them to get the community to forgive 19.0 without sending out a horrible compensation package just to send another later.
The 2 biggest mistakes we're the moderator comments. Mainly them saying Gwenima wasn't compensation but then saying it was and going from "S.A.W." being what was 'discussed" as compensation to it actually being compensation.
The second was removing 5* Awakening Gem from the conversation. What do you get a kid who just broke his arm to forget about his broken arm? A new toy! You want the community to forget the "broken arm" then the best way is to give them a new toy to focus on and that's what that 5* gem would do. It would guarantee that the summoner has their choice of toy too instead of possibly getting 3 5* champs that they never wanted or already have but adds nothing to their "game life".
It's Monday, mods will be back to work and hopefully answer once they've been through the replies. Just wish they stopped giving bad news on a Friday cos no response over the weekend infuriates the community.
Anyone else think that this is scam Kabam is trying to use to stop everyone leaving the game, which, btw, would allow the servers to actually work for once
Whale wars, piloting, fraud from the upper tier degenerate gamblers and the apathy and indifference from the trolls, newer players and casuals is going to destroy this game. If this keeps on going like this, you will have a bunch of casuals, trolls and indifferent tools playing low tier wars and asking for dates in global, while the whales will only play amongst themselves, they will be the best alliances among the cinder.
You will eliminate the middle class players of MCOC, because of your ignorance and mistreatment of us. We are not asking for freebies, we are asking for what we lost because of downtime, this compensation is not even remotely close to what we lost in nearly a month of downtime.
You have 4 days, sit down and save this game while you can, or you will forever lose it. Fool me once shame on me; fool me twice...
SHAME
ON
YOU
12.0 was one, 19.0 was twice and WE WILL NOT GIVE YOU A THIRD CHANCE.
I absolutely agree with you... for the most parts.
I’m a casual F2P player but I still keep track of all that’s going on in the forums and I care about this game a lot. I am very horrified at the lack of thought and care of kabam towards its players too and I wish for them to have a serious reconsider about the compensation package for all the shenanigans recently
It's 4:45am Pacific time though, so I wouldn't expect too much too soon. Or anything really. 'Lower your expectations and you'll never be disappointed' and all that.
I love when people post 10-12 pages ago that they were leaving the conversation and yet are still posting for attention. But that doesn’t surprise me.
I’ll add to the rest of the people here and say while I hope for a response from the mods on all of this, I would keep my expectations basement level for anything constructive or productive to come from it. It seems to me the players will need to make a decision and take this into their own hands - whether that means to continue and keep the topic and these issues fresh in our minds and on the forums/Reddit/YouTube, to leave low reviews in the App Stores, write them and derail their social media postings, and stop spending. If we are all bark and no bite then they will continue to get away with doing this and it will become the norm. Another poster before me was absolutely correct in that I believe they were testing the waters to see if they could get away with the minimum effort and rewards and compensation, see what the reaction was, and use it going forward as a benchmark.
If this community is willing to overlook weeks of blunders and having our devices at risk to help this company get it together, and still don’t want to do anything about it after - then anything going forward this company does will have precedence and they can look back and use all of this as an example of what they don’t have to do for things to be copacetic. I really hope that isn’t the case.
@Nick_Caine_32 another spot on post...with previous MCoC incidents, it took relentless efforts sticking up for the community to make anything happen, and it wasn’t really in these forums that the most effective things took place. It required everything you mentioned and more.
I, for one, have my doubts. Most people are just one delicious offer away from caving and forgetting, and from recent AW stories, I think we can see how deeply Kabam has its hooks in many of the top-ranked (and presumably higher-spending) players. Expecting more than nominal support from those gamer demographics is probably a bit naive.
I’m convinced now that there are understandable reasons our “appreciation” was done this way. It disappoints me, but over 3.5 years that’s been a recurring theme with many of the decisions this game has made. Not all of them—that would be inaccurate and uncharitable, because you don’t play a game that long because it’s terrible and you hate it.
I suppose it’s ironic that one of the upcoming MCoC champs is a failed “revolutionary.” Whether this particular MCoC uprising fails for “printing too few pamphlets” remains to be seen. Like I said, I have my doubts, but I still say viva la revolucion...
@Kabam Miike@Kabam Lyra Please address the concerns of this thread today. And before you type up the generic "We understand your concerns but do not plan to change anything" post please think about what exactly that will mean to the MCoC community. This is no longer only about compensation/appreciation, this is about keeping your word.
@Kabam Miike told us that the compensation/appreciation would attempt to make up for what we missed out on during the overheating fiasco and the game outages. Well the community has spoken and the overwhelming majority of us concur on the fact that this compensation does not do what you guys wanted it to do. We all realize and have accepted that Kabam's compensation is not about free stuff but currently it is way too far on the other side of the spectrum and can hardly be considered sufficient compared to the amount of content that was missed out on because of issues outside of our control.
Please do not make the mistake of taking lightly the concerns of your loyal player base. We have stuck with you guys for years through everything good and bad. Now it's Kabam's turn to acknowledge our loyalty and to act. It is extremely important that this compensation is done right, because there just might be consequences if it is done wrong. Please do the right thing here and take our concerns to the team.
@Kabam Miike@Kabam Lyra Please address the concerns of this thread today. And before you type up the generic "We understand your concerns but do not plan to change anything" post please think about what exactly that will mean to the MCoC community. This is no longer only about compensation/appreciation, this is about keeping your word.
@Kabam Miike told us that the compensation/appreciation would attempt to make up for what we missed out on during the overheating fiasco and the game outages. Well the community has spoken and the overwhelming majority of us concur on the fact that this compensation does not do what you guys wanted it to do. We all realize and have accepted that Kabam's compensation is not about free stuff but currently it is way too far on the other side of the spectrum and can hardly be considered sufficient compared to the amount of content that was missed out on because of issues outside of our control.
Please do not make the mistake of taking lightly the concerns of your loyal player base. We have stuck with you guys for years through everything good and bad. Now it's Kabam's turn to stick with us. It is extremely important that this compensation is done right, because there just might be consequences if it is done wrong. Please do the right thing here and take our concerns to the team.
I think they meant it's their turn to stick it TO us...
@Kabam Miike@Kabam Lyra Please address the concerns of this thread today. And before you type up the generic "We understand your concerns but do not plan to change anything" post please think about what exactly that will mean to the MCoC community. This is no longer only about compensation/appreciation, this is about keeping your word.
@Kabam Miike told us that the compensation/appreciation would attempt to make up for what we missed out on during the overheating fiasco and the game outages. Well the community has spoken and the overwhelming majority of us concur on the fact that this compensation does not do what you guys wanted it to do. We all realize and have accepted that Kabam's compensation is not about free stuff but currently it is way too far on the other side of the spectrum and can hardly be considered sufficient compared to the amount of content that was missed out on because of issues outside of our control.
Please do not make the mistake of taking lightly the concerns of your loyal player base. We have stuck with you guys for years through everything good and bad. Now it's Kabam's turn to stick with us. It is extremely important that this compensation is done right, because there just might be consequences if it is done wrong. Please do the right thing here and take our concerns to the team.
I think they meant it's their turn to stick it TO us...
@GroundedWisdom I don't want to start any arguments here because that would be unproductive, but I want to point out one thing. This compensation packages is probably adequate for some summoners. I know you have said that for yourself it is enough. That's awesome, and I'm glad that you are satisfied, but there are many summoners out there that missed out on so much more than what Kabam is offering as compensation. Mike said that the goal of the compensation was to make up for what people missed out on, so aren't summoners justified in being frustrated when that goal isn't met for them? I realize that we can't expect to be compensated for every little thing we could have done while the game was unplayable, but this appreciation package covers probably less than 10% of what many summoners missed out on. My big issue here isn't that we aren't getting enough "free stuff" because I honestly couldn't care less, its the fact that Kabam set themselves a standard and then promptly failed to meet it.
@GroundedWisdom I don't want to start any arguments here because that would be unproductive, but I want to point out one thing. This compensation packages is probably adequate for some summoners. I know you have said that for yourself it is enough. That's awesome, and I'm glad that you are satisfied, but there are many summoners out there that missed out on so much more than what Kabam is offering as compensation. Mike said that the goal of the compensation was to make up for what people missed out on, so aren't summoners justified in being frustrated when that goal isn't met for them? I realize that we can't expect to be compensated for every little thing we could have done while the game was unplayable, but this appreciation package covers probably less than 10% of what many summoners missed out on. My big issue here isn't that we aren't getting enough "free stuff" because I honestly couldn't care less, its the fact that Kabam set themselves a standard and then promptly failed to meet it.
I'm cool with that. That's reasonable feedback. When people resort to making a target out of me and just venting that the company doesn't care, it's not really helping the cause.
I would appreciate a working game, it has been months of non stop lagging and overheating since way back in 17.0 for me. If the game will continue to not work then yes adequate compensation for the downtime is more than fair and as someone pointed out we are getting less than 10% of what we could of earned. Iv resorted to playing solo as i don't want to let any alliances down as i can not trust the game to run properly so I have missed out on months of rewards from all aspects of the game. Making us choose only 1 "gift" from a handful of underwhelming choices is disgraceful, but all i want is a working game and I will go earn the rewards myself. The state of this game at the moment will make it impossible for me to EARN this "compensation" and seeing as it will be over before the next patch that is also a slap in the face, but please more than anything just fix the damn game please.
anyway, back to the discussion, I would really love to get a reply from one of the mods regarding the mistake of thinking that "appreciation" is the same as "compensation"
by using my normal scores and arena ranking over the 4 weeks (i think), i lost roughly 11k 5* shards, so yes this compensation is not enough for me.
While i should expect that back, since they can look at my history, i would be okay with 5k shards in my case because at least i didn't have to spend the time because i was concerned about my phone and had war and aq to do.
My big question is, who is this really compensating? Almost everybody I know in this game is already at level 60, a great majority of us on top of that have 100% in act four. Most of us grind arena and get all the gold we need +2000 5K shards every three days. I guess halls of healing are nice but this only seems geared to players that just started the game, where to them 19.0 means nothing but for anyone that got hit by this at all, this seems almost insulting.
I can just imagine all the mods at the office drawing straws right now to decide which one of them gets to address this thread. @Kabam Lyra@Kabam Miike you guys have 4 days to revamp this "appreciation" to better reflect the losses of summoners... Don't make the mistake of trying to ignore this topic or close it down. We need you guys to be the messengers to the team for us so please acknowledge the concerns of the community.
We deserve a compensation comparable or better than 12.0
The game has to go forward not backwards, fraud, piloting are rampant and the game hardware and mechanics we're completely diminished.
If you take advantage of spawning revives that's an exploit, but if you buy fraudulent units that's ok.
WE ARE DUE COMPENSATION FOR A LOT OF THINGS
Not just the latest issues, this game should have never gone through 12.0 and now they had the chance to give back to us and show appreciation.
All they have done is talk down to us, patronize us and treat us like condescending parents.
I'll tell you what, we've show you that YOU ARE WRONG, that we are NOT HAPPY and that we DO NOT FEEL APPRECIATED.
PERIOD.
And what you do is spin it around to make us the villains and the rest of your acolytes praise everything you do. Another Disney franchise that used the same tactic is now 50 million in the red because they fans turned their backs against them.
CAUTIONARY TALE: Don't turn your backs on the fans, listen and appreciate us, compensate us NOW and don't regret it later. Or you'll be richest company in the cinder.
Well in the end it's Kabam's game to run and grow, or ruin as they see fit.
They placed a value on what is they feel is an appropriate response to the issues that have been plaguing the game. It is now up to us, the players, to decide if we feel this is worth it, and we show that by continuing to play the game. If we continue to play then we have accepted what they are offering.
Personally I moved a while a go into a retirement alliance and dramatically reduced my game play, and spending. I play now because it's a good distraction at times and not for any other reason.
There's been plenty of times now that the players have been essentially neglected, talked down to, and shown just how little Kabam really does cares about the players overall, and plenty of examples where players just take it on the chin and come back.
Kabam has nothing to fear from the player base as the player base just keeps coming back.
The players will allow this to come and go, and we will move on and forget about it for a few weeks till the next thing happens, make noise, and do it over again. We have given them no reason to believe otherwise.
We deserve a compensation comparable or better than 12.0
The game has to go forward not backwards, fraud, piloting are rampant and the game hardware and mechanics we're completely diminished.
If you take advantage of spawning revives that's an exploit, but if you buy fraudulent units that's ok.
WE ARE DUE COMPENSATION FOR A LOT OF THINGS
Not just the latest issues, this game should have never gone through 12.0 and now they had the chance to give back to us and show appreciation.
All they have done is talk down to us, patronize us and treat us like condescending parents.
I'll tell you what, we've show you that YOU ARE WRONG, that we are NOT HAPPY and that we DO NOT FEEL APPRECIATED.
PERIOD.
And what you do is spin it around to make us the villains and the rest of your acolytes praise everything you do. Another Disney franchise that used the same tactic is now 50 million in the red because they fans turned their backs against them.
CAUTIONARY TALE: Don't turn your backs on the fans, listen and appreciate us, compensate us NOW and don't regret it later. Or you'll be richest company in the cinder.
Well in the end it's Kabam's game to run and grow, or ruin as they see fit.
They placed a value on what is they feel is an appropriate response to the issues that have been plaguing the game. It is now up to us, the players, to decide if we feel this is worth it, and we show that by continuing to play the game. If we continue to play then we have accepted what they are offering.
Personally I moved a while a go into a retirement alliance and dramatically reduced my game play, and spending. I play now because it's a good distraction at times and not for any other reason.
There's been plenty of times now that the players have been essentially neglected, talked down to, and shown just how little Kabam really does cares about the players overall, and plenty of examples where players just take it on the chin and come back.
Kabam has nothing to fear from the player base as the player base just keeps coming back.
The players will allow this to come and go, and we will move on and forget about it for a few weeks till the next thing happens, make noise, and do it over again. We have given them no reason to believe otherwise.
I respect that you are just neutral.
However if it was all for nothing, everything they have ever tried would have always worked. Which is not true at all, most recent example is the Sentinel debacle, we did get them in the end, but they tweaked them and changed them a lot, compared to what they we're.
@Kabam Miike you said that the comp and summoner appreciation would be seprate in a post last week when you told us not to expect much. Care to share why they're one thing now?
@kamammiike you said that the comp and summoner appreciation would be seprate in a post last week when you told us not to expect much. Care to share why they're one thing now?
You are tagging the wrong Mike... this is the correct one @Kabam Miike
Comments
The 2 biggest mistakes we're the moderator comments. Mainly them saying Gwenima wasn't compensation but then saying it was and going from "S.A.W." being what was 'discussed" as compensation to it actually being compensation.
The second was removing 5* Awakening Gem from the conversation. What do you get a kid who just broke his arm to forget about his broken arm? A new toy! You want the community to forget the "broken arm" then the best way is to give them a new toy to focus on and that's what that 5* gem would do. It would guarantee that the summoner has their choice of toy too instead of possibly getting 3 5* champs that they never wanted or already have but adds nothing to their "game life".
This of course is my opinion.
I’m a casual F2P player but I still keep track of all that’s going on in the forums and I care about this game a lot. I am very horrified at the lack of thought and care of kabam towards its players too and I wish for them to have a serious reconsider about the compensation package for all the shenanigans recently
It's 4:45am Pacific time though, so I wouldn't expect too much too soon. Or anything really. 'Lower your expectations and you'll never be disappointed' and all that.
I’ll add to the rest of the people here and say while I hope for a response from the mods on all of this, I would keep my expectations basement level for anything constructive or productive to come from it. It seems to me the players will need to make a decision and take this into their own hands - whether that means to continue and keep the topic and these issues fresh in our minds and on the forums/Reddit/YouTube, to leave low reviews in the App Stores, write them and derail their social media postings, and stop spending. If we are all bark and no bite then they will continue to get away with doing this and it will become the norm. Another poster before me was absolutely correct in that I believe they were testing the waters to see if they could get away with the minimum effort and rewards and compensation, see what the reaction was, and use it going forward as a benchmark.
If this community is willing to overlook weeks of blunders and having our devices at risk to help this company get it together, and still don’t want to do anything about it after - then anything going forward this company does will have precedence and they can look back and use all of this as an example of what they don’t have to do for things to be copacetic. I really hope that isn’t the case.
I, for one, have my doubts. Most people are just one delicious offer away from caving and forgetting, and from recent AW stories, I think we can see how deeply Kabam has its hooks in many of the top-ranked (and presumably higher-spending) players. Expecting more than nominal support from those gamer demographics is probably a bit naive.
I’m convinced now that there are understandable reasons our “appreciation” was done this way. It disappoints me, but over 3.5 years that’s been a recurring theme with many of the decisions this game has made. Not all of them—that would be inaccurate and uncharitable, because you don’t play a game that long because it’s terrible and you hate it.
I suppose it’s ironic that one of the upcoming MCoC champs is a failed “revolutionary.” Whether this particular MCoC uprising fails for “printing too few pamphlets” remains to be seen. Like I said, I have my doubts, but I still say viva la revolucion...
Dr. Zola
@Kabam Miike told us that the compensation/appreciation would attempt to make up for what we missed out on during the overheating fiasco and the game outages. Well the community has spoken and the overwhelming majority of us concur on the fact that this compensation does not do what you guys wanted it to do. We all realize and have accepted that Kabam's compensation is not about free stuff but currently it is way too far on the other side of the spectrum and can hardly be considered sufficient compared to the amount of content that was missed out on because of issues outside of our control.
Please do not make the mistake of taking lightly the concerns of your loyal player base. We have stuck with you guys for years through everything good and bad. Now it's Kabam's turn to acknowledge our loyalty and to act. It is extremely important that this compensation is done right, because there just might be consequences if it is done wrong. Please do the right thing here and take our concerns to the team.
I think they meant it's their turn to stick it TO us...
I updated it to be more clear.
THEY. DON'T. CARE.
we are all just pissin in the wind.
I'm cool with that. That's reasonable feedback. When people resort to making a target out of me and just venting that the company doesn't care, it's not really helping the cause.
While i should expect that back, since they can look at my history, i would be okay with 5k shards in my case because at least i didn't have to spend the time because i was concerned about my phone and had war and aq to do.
Well in the end it's Kabam's game to run and grow, or ruin as they see fit.
They placed a value on what is they feel is an appropriate response to the issues that have been plaguing the game. It is now up to us, the players, to decide if we feel this is worth it, and we show that by continuing to play the game. If we continue to play then we have accepted what they are offering.
Personally I moved a while a go into a retirement alliance and dramatically reduced my game play, and spending. I play now because it's a good distraction at times and not for any other reason.
There's been plenty of times now that the players have been essentially neglected, talked down to, and shown just how little Kabam really does cares about the players overall, and plenty of examples where players just take it on the chin and come back.
Kabam has nothing to fear from the player base as the player base just keeps coming back.
The players will allow this to come and go, and we will move on and forget about it for a few weeks till the next thing happens, make noise, and do it over again. We have given them no reason to believe otherwise.
You are tagging the wrong Mike... this is the correct one @Kabam Miike