Hey there everyone, we're currently investigating an issue that is causing some players to not see the option to choose their gift from within their in-game mail. We're working to get this resolved as quickly as possible and will update everyone as soon as we have more info to share.
Don't worry about it bro! We're not missing anything anyway
I accidentally claimed the appreciation crystal before selecting my gift, as I didn’t notice the selection boxes, I’ve noticed several other players have done this, is there any way that the message can be resent or a new one be sent out? Thanks.
I accidentally claimed the appreciation crystal before selecting my gift, as I didn’t notice the selection boxes, I’ve noticed several other players have done this, is there any way that the message can be resent or a new one be sent out? Thanks.
hi, just got the message of the summoner appreciation week and i got my crystal from there but nothing else. after that i logged in from my second account and so how i suppose to get the gift and it's from that message too. tried to exit and return but nothing helped. i wrote to kabam support but i am worried that they will say that i have already got it or something. i there anyone else who experienced that? or anyone who knows how can i prove them that i didnt get the gift?
thank you.
I accidentally claimed the appreciation crystal before selecting my gift, as I didn’t notice the selection boxes, I’ve noticed several other players have done this, is there any way that the message can be resent or a new one be sent out? Thanks.
Not your fault just some people didn’t get the compensation for some reasom
On one of my accounts, I got a popup a few minutes after claiming the crystal from the mail that let me choose my package. On my main account, that has not happened yet. No clue what I did to trigger it on my alt, but honestly the contents are so garbage it's not worth it to wait around trying to figure out how to recreate it.
I never even got the selection. It just gave me a crystal. I waited like a minute to see if I would get anything else, so I just claimed the crystal and moved on. Then I found out that many people’s gift came right away. I’m super pissed
I had this same issue happen to me. I switched out of the app to reply to a text, and when I re-opened the mcoc app, the game auto-selected for me. I put in a claim ticket.
Comments
Don't worry about it bro! We're not missing anything anyway
You know what I meant
thank you.
Not your fault just some people didn’t get the compensation for some reasom