I got the mail and pressed claim yet only received the crystal. that's what I got from the crystal. I've gone to my inventory yet nothing is different. No new crystal, no extra energy refill, no health potions, and no shards, so I didn't receive it. Anyone else have this happen?
Hey there everyone, we're currently investigating an issue that is causing some players to not see the option to choose their gift from within their in-game mail. We're working to get this resolved as quickly as possible and will update everyone as soon as we have more info to share.
Will we get compensation for the compensation?
I have to admit, that was my first thought when I realized mine was broken. I thought we could maybe have a Summoner Appreciation Minute in September to compensate for the inconvenience of having compensation delayed. But then I realized the servers would probably be down during it.
Would we then get summoner appreciation second in October?
Hi Team Kabam ,
I was during a dungeon when i clicked on claim in my mail for summoner gift but did not confirm selection as i was in a hurry and thought to check later and confirm but the gift box have disappeared now, i can't find it in my read mail nir in stash, please help to claim my gift, my game id is Sunil.Babu
This stuff happens all the time with smaller crystals and things and I just figure it's Kagan so that's what you get but a reward this big they better make it right
It seems like there are a lot of different problems happening with the SA gift right now so let's try and figure out who's having what problems.
Before Kabam deleted my poll and merged the post into this one, it was something like 85% people who did not get a gift at all and the rest was evenly split between people who selected their gift based on the items displayed and got the correct items, and people who selected it based on the items displayed and got something else.
Same here Team Kabam ,
I was during a dungeon when i clicked on claim in my mail for summoner gift but did not confirm selection as i was in a hurry and thought to check later and confirm but the gift box have disappeared now, i can't find it in my read mail nir in stash, please help to claim my gift, my game id is Sunil.Babu
Comments
Would we then get summoner appreciation second in October?
It’s like using a piece of chewing gum on a water leak on the Hoover Dam!
I was during a dungeon when i clicked on claim in my mail for summoner gift but did not confirm selection as i was in a hurry and thought to check later and confirm but the gift box have disappeared now, i can't find it in my read mail nir in stash, please help to claim my gift, my game id is Sunil.Babu
Yes
Before Kabam deleted my poll and merged the post into this one, it was something like 85% people who did not get a gift at all and the rest was evenly split between people who selected their gift based on the items displayed and got the correct items, and people who selected it based on the items displayed and got something else.
I was during a dungeon when i clicked on claim in my mail for summoner gift but did not confirm selection as i was in a hurry and thought to check later and confirm but the gift box have disappeared now, i can't find it in my read mail nir in stash, please help to claim my gift, my game id is Sunil.Babu