@Phantom4 They changed it. That's a different message and different color. They mentioned it after the "Enlistment/Matchmaking" sentence and before the "exploring the cause" one. It was also more like a cream or banana shade of yellow, instead of the honey or butterscotch shade it is now.
We are aware this is still on-going, y'all. We are working to get this resolved and fixed so you can collect the rewards that you are owed. Some of you may see your rewards jumping into your stash, this is a temporary means of aiding in keeping everything together so you don't miss out. When we have a solution, we'll update everyone!
I need the mutant iso that are waiting for claim! I rank up my colossus, there is level up event. I had to use some basic iso because I had not enough mutant isos. So, do you give us more gold for this issue?
@Kabam Vydious Can we get a status? Also, in the event this is not fixed prior to items that can’t be claimed, can you explain how you will provide our earned rewards.
Same ....we were told we would be able to claim them but now i cant . How is that anyway like what kabam said .....dont worry they will be there to collect...thats what you said KABAM....
Several days have passed and we are still unable to claim the rewards. Kabam, how long will it take for you to come up with a solution? We need an update on this issue.
Wanted to drop in and assure you all once more that we are in talks about correcting this across the board. We apologize for the wait and the frustration, but super appreciate the patience while we determine the best fix.
Starting to think this isn't going to be fixed before the awards age out of my stash. I know 500 5* shards isn't the end of the world but those shards are hard enough to come by that - makes the situation even more aggravating. It's been nearly a week, and it doesn't feel like Kabam is putting any urgency into fixing this. Vydious's response was the first thing we'd seen in what- 2 or 3 days?
Hi there @Kabam Miike , or any moderator who is active, other issues are solved regarding claiming of rewards,but i am unable to claim items from the stash even if there is enough space in the inventory Here's the video proof: https://youtu.be/YfmNokK7bkE What shall i do??
Comments
I rank up my colossus, there is level up event. I had to use some basic iso because I had not enough mutant isos.
So, do you give us more gold for this issue?
Can we get a status? Also, in the event this is not fixed prior to items that can’t be claimed, can you explain how you will provide our earned rewards.
But man, that consistent notice in the lower right hand corner is going to nag at me
Can kabam please check it out while fixing the AW issues.. thanks
Same here
Kabam, how long will it take for you to come up with a solution? We need an update on this issue.
@Kabam Miike @Kabam Vydious @Kabam Lyra @Kabam Porthos @Kabam Zibiit
The delay to provide a fix and an update is very disrespectful.
can't claim my reward.
@Kabam Miike , or any moderator who is active, other issues are solved regarding claiming of rewards,but i am unable to claim items from the stash even if there is enough space in the inventory
Here's the video proof:
What shall i do??