[Android] Lag, Crashing and Performance Investigation

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Comments

  • TOMCAT19TOMCAT19 Member Posts: 8

    This may take awhile
  • TED355TED355 Member Posts: 13
    edited July 2020
    IN GAME NAME : TED355
    DEVICE NAME: SAMSUNG J7 MAX
    TIME ZONE: +5:30

    type of connection used: WIFI

    can anyone please tell me why is the game asking me to download 285MB of data when it was working all fine a couple hours back. @Kabam Miike care to shed some light on this situation. ?


  • ThecurlerThecurler Member Posts: 875 ★★★★
    27.2.5 is clearly causing significant issues for many Android users.
    I keep searching the forum for acknowledgement and/or confirmation a fix is being worked on but still can't find anything.
    Any chance of an update?
  • MuhammadbilalMuhammadbilal Member Posts: 6
    In-Game Name: AniMeLoVer~13
    Device and Model: Motorola E4
    Device Operating System:7.1.1
    Cellular or WiFi: on both
    Game Version Installed: 27.2.5
    Game Mode: Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.
    Description of the Issue: whenever I do Arena or Quest at first works ok but then after a few minutes my oppenents turn black and after that my screen started blinking then my game crashed plz fix this issues I don't what's happening its happens a little bit before the update but when I update the game it's happening alot. Thank you,
  • ƊƖЄƓƠƊƖЄƓƠ Member Posts: 4
    In-Game Name: Ɗ Ɩ Є Ɠ Ơ
    Device and Model: Mi 9T PRO
    Device Operating System: Android 10
    Cellular or WiFi: WiFi
    Game Version Installed: 27.2.5
    Game Mode: Any mode

    Description of the Issue: It has been a few days since my game has dropped connection, after the last update it dropped a lot!
    I can't even make three fights without the game going down, will they really keep AW? it seems unfair some don't even get it right (it was a sacrifice to position defenses today) while others play it cool, what did I not even talk about AQ all the time losing 50% of life due to falls, and arena? oh forget it ...
    Please analyze this urgently ...
  • SnicklefritzSnicklefritz Member Posts: 95
    the lack of communication and acknowledgment of this issue is laughable at this point. The game is flat out unplayable for at least 25% of the community. All I read from kabam is requesting phone info. The phones are not the problem and you know it. Aq and aw should have already been suspended. Shut the game down until you can get it fixed.
  • samxsamsamxsam Member Posts: 6
    edited July 2020
    This game has been ABSOLUTELY UNPLAYABLE as of late and there is nothing being done about it. Majority of Android players are not able to maintain a connection in the slightest, all the while Kabam decides that it's suitable enough to continue with AQ/AW and just not let Android users play. After a 20min massive update, the game is worse than it was before. MCOC is the only app that is significantly screwed up on my phone, WI-FI or data, and will continue to be so until you guys fix your wrongs and acknowledge that it's beyond screwed. @Kabam Miike
  • jdrum663jdrum663 Member Posts: 551 ★★
    Constant disconnects, constant momentary freezing (anywhere from 1-10 seconds), constant glitches and lag, random nonresponsive issues, and long loading times. Samsung Etab with Lollipop.
  • TodroTodro Member Posts: 25
    In-Game Name: Todro
    Device and Model: Android Galaxy Note 9
    Device Operating System:
    Cellular or WiFi: Mostly Wifi, but also cellular at times
    Game Version Installed: 27.2.5
    Game Mode: All Game modes
    Description of the Issue: After most fights the character screen just stays still until I'm logged off due to "connectivity errors" just cost me a lost I'm sure in war. Happens during AQ and normal play as well, but I can deal with that. But in war, every death counts.
  • Danklacrank1Danklacrank1 Member Posts: 59
    your game doesn't work if connected to wifi it crashes at the end of almost every fight and you guys just roll out boss rush start aw and pretend this isn't happening to your players read all the post it's everywhere do something please I am beyond annoyed i am the most active summoner alive and spend thousands on top of it and you just ignore me and pretend this isnt happening stop war and aq until you fix this game
  • SnicklefritzSnicklefritz Member Posts: 95


    Just to add to the absolute worst bug I have experienced, same as everybody here. Alliance activity shows nothing. Hesitant to even put this here because the connection bug is so much more important, but as you can see a lot wrong with the game.
  • OdachiOdachi Member Posts: 1,110 ★★★★
    In-Game Name: odachi13
    Device and Model: Samsung Note 9
    Device Operating System: Android 10
    Cellular or WiFi: Both
    Game Version Installed: 22.7.5
    Game Mode: All of them - if I could get to them
    Description of the Issue: Horrendous drop outs and disconnects, loading times 3x what they previously were since installing this update. Not an issue my side because I have an iPad which works fine in game both over wifi and hotspot using my phones data.
    Compensation was nice but you still need to fix the game for android!
  • LonMLonM Member Posts: 32
    You might as well put a note in a bottle and through it in an ocean , would get the same response as you would posting in this forum , 10 days of people posting about fight button lag , getting booted from AQ , taking half health and ZERO kabam responses !!!!!!!!!!!!!!!!!!!!!!!! @Kabam Miike @Kabam Zibiit @Kabam Vydious
  • hmrjhmrj Member Posts: 5
    In-Game Name: hmrj
    Device and Model: Xiaomi note 5 pro
    Device Operating System: 9
    Cellular or WiFi: both
    Game Version Installed: 27.2.5
    Game Mode: All
    Description of the Issue: Anytime a "Network Disconnected" error pops up. After pressing "FIGHT" button in AQ the game pauses for minimum 15 seconds before start of fight
  • N1ghtwolfN1ghtwolf Member Posts: 33
    marvel contest of maintenence have been adressing the issue repeatedly not only me but seems nothing is being done,


    loads of pots revives being wasted,

    free kills happening in AW,
    multiple time lagging /crashing of the game in between fight in Aq
    1. fight entering time after clicking is to much have to press n times to enter the game and later have to keep the fingers crossed that game doesnt crash

      the recent update has really prooved to be trash, seems like they just wanted to finish the season somehow irrespective of the facts what loss summoners have to face.

      WHEN WE TALK ABOUT COMPENSATION every one seems happy but with such kind of issues happening most of pots potions revives are being used in AQ AW- so seems just a "give and take policy by the game developers"

      im using vivo v15pro
      android 10
      8/256
      with still 100 gb free and 3 internet connections so dont feel internet service are trash

      to be honest what has been happening in AQ since yesterday and todays aw i dont feel like entering the game




  • Abel1985334Abel1985334 Member Posts: 3
    In-Game Name: Abel85 and Daxxxie
    Device and Model: Samsung J6
    Device Operating System: Android 10, One UI Version 2
    Cellular or WiFi: Both
    Game Version Installed: Not sure. The last update according to Google Play was 29th June 2020
    Game Mode: Generally during fights in any part. Also happens when I am trying to log in.
    Description of the Issue: There will be lag during fights. Happens a lot in fight. . Also, at times, suddenly I will not be able to connect to the server, and would have to close the game and restart it. At times I can't log in and would have to try a few times before being able to log in. With characters like Arkus, the game literally lags when I am using him, or fighting him.
  • tyroc86tyroc86 Member Posts: 1
    In-Game Name: Gooby
    Device and Model: Samsung Galaxy Note 9
    Device Operating System: Android 9
    Cellular or WiFi: Cellular and WiFi
    Game Version Installed: 27.2.5
    Game Mode: Any mode
    Description of the Issue: Using WiFi when i win a match but before the victory message comes up, the lost signal sign appears and the game disconnects and when i get connected again i have to start the match again at half health against a full health opponent. When I'm on just my data, it won't connect at all, even though I can connect to everything else on my phone with my data.
  • KjdadKjdad Member Posts: 2
    edited July 2020

    In game name is kjdad just basically disconnect or will not download


    My device s20 plus 5g up to date
  • Uncle_RajUncle_Raj Member Posts: 49
    In game name: Uncle Raj
    Phone: samsung s8
    Android version 9
    Issue on cellular (O2) and wifi (BT)
    latest game version
    Happens in all modes
    Either Fight gets really laggy and i die. Then game crashes. Or game straight up crashes. Cost me in aq and aw
    Btw everything else works fine oj my phone. Only mcoc has issues

  • MEKA5MEKA5 Member Posts: 344 ★★
    In-Game Name: K A O
    Device Model: Xiaomi Mi5
    Device Operating System: Android 10
    Cellular or Wifi: Both
    Game Version: 27.2.5
    Game Mode: All game modes, especially AQ and AW

    After the server outage the game loses connection after a fight or while trying to switch from one game area to the other. Even clicking on the "Fight" button gets registered only after a couple of seconds. Sometimes I need to restart the game to be able and access AW, otherwise the screen freezes and a connection issue icon appears.
    Also there are constant micro-lags that makes much harder to time the evades and parries.
    Please look into this asap!
  • MkaliwaoMkaliwao Member Posts: 73
    In game name: rudespider1993
    Device model: Infinix note 4 (x572)
    Operating system: android 8.1
    Cellular or WiFi: Both
    Game version 27.2.5
    Game modes: all
    Description of issue: extreme lag after the mini update even navigating through the menu is next to impossible.
    Fights are impossible due to the lag commands don't register on time
  • Dominic131Dominic131 Member Posts: 14
    edited August 2020
    In game name: Domi23
    Device and model: s9
    Operating system: android 10
    Cellular or wifi: both
    Game version: 25.0.1
    Game mode: everything, all quests, arena, champions, alliance members, alliance war, alliance quests, global chat, alliance chats, war and alliance quests chats, nothing works.
    I'll be looking through alliance and nothing is there its blank and then it logs me out saying there is no connection but my wifi and cellular data is working perfectly. It does this for everything I try to do. I haven't played in a few days because nothing works I can't do anything with this. Its loggs me out and say failed to login.
  • sailesh509sailesh509 Member Posts: 35
    my game is crashing so bad which makes me so mad while in aw and aq pls fix it kabam what is this
  • Colix990Colix990 Member Posts: 8
    edited August 2020
    In-Game Name: colix
    Device and Model: x Xiaomi Mi A2 Lite
    Device Operating System: Android 10.0
    Cellular or WiFi: Cellular and Wi-Fi
    Game Version Installed: 27.2.5
    Game Modes: alliace quest and war
    Description of the Issue: since the last update whenever i press fight in aq the game freezes and stops for like 40 seconds till it goes into the loading screen to get into the fight and sometimes the game crashes and when i log back my champ is half health without fighting
  • N1ghtwolfN1ghtwolf Member Posts: 33
    mobile make vivo v15 pro
    8/256
    android 10
    I KNW THIS MSG AINT GONNA help this is almost my 5-6th post on this bug and nothing seems to be happening , all these guys in kabam are just making a fool out of us, ever since the new update has come out the game is lagging and crashing like planners crashing over Bermuda triangle, have attached the images for records for the game developer but i knw nothing is gonna happen, as all these guys are entrusted launch new updates loaded with bugs

    "no point of giving a compensation in terms of revives and pots when the same are being used becoz of laggin issues in AQ and AW

    8 time in 2 days in AQ has the game lagged and crashed
    whats more pathetic is that such thing happens in AW g1 t5 war where i had to loose 3 of my champs health bcoz of thrice crashing on the same node

    all i feel is that such things are done intentionally to take away what was given in the form of compensation
    i knw this message wont affect the game developers but the best i could do is rate them at 1 with the kind of trash updates and bugs they launch in the game
    being from an IT background and software developer i also knw that all apps codings and software are launched after trails which seems missing from the game developers here.











  • sailesh509sailesh509 Member Posts: 35
    i am so done my game crashes after every 10 min y kabam i need my game back as soon as possible pls
  • sailesh509sailesh509 Member Posts: 35
    edited August 2020
    pls fix it kabam
  • sailesh509sailesh509 Member Posts: 35
    in game username- sailesh509
    device model- samsung galaxy j5
    cellular wifi- wifi
    game version-27.2.5
    game mode-all, aw,aq,sq,eq, etc
    whenever i play mcoc for more than 30min it lags so bad it crashes some times,i always loose 50% health in aw and aq due to this i am unable to play the game properly pls fix it as soon as possible
  • VmoferVmofer Member Posts: 47

    This is being to much. In this AQ is already the 5 time the game goes down. And I don't see anyone saying nothing. This is crazy or kabam wanna ban android users?? If is that tell us and we don't put any more time and money in this game because like this I lost all my confidence to play.
  • BeloriBelori Member Posts: 19
    In-Game Name: Lonely Belori
    Device and Model: Xiaomi Redmi 4A
    Device Operating System: Android 7.1.2
    Cellular or WiFi: Both
    Game Version Installed: 27.2.5
    Game Mode: Actually in any game mode, AQ is most painful right now
    Description of the Issue: Game lacks optimization on my device, playing against or using certain characters cause game to glitch a lot(for example: when Darkhawk is blocking he's getting that fancy shield animation. It's cool, yea, but it's certainly unpractical for my device, because game lags like hell when I'm hitting him to his block). Sometime game crashes during the fights.
    Now I cannot open the game and Discord at the same time, because game is shutting down discord almost immediately. And this is something that didn't happen recently.
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