[Android] Lag, Crashing and Performance Investigation

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  • MuhammadbilalMuhammadbilal Member Posts: 6
    Plz plz fix this I don't know why it's happening my screen goes black and after that my game crashed it's happening alot.

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  • ThecurlerThecurler Member Posts: 878 ★★★★

    In game name : BrutalShame
    Device: OnePlus 7 Pro
    OS: Android 10 stable
    Cellular: WiFi and LTE
    Game version: 28.0.0
    Game mode: in the whole game.

    PROBLEM:

    Hello to all! please contact the developers.
    After updating the game, it began to freeze very much and the FPS dropped almost twice. I cannot sin on my smartphone because I downgrade to version 27.2.0 and the lags are gone. However, as soon as I installed version 27.2.5 or 28.0.0, the game started to lag again. I also made a video for comparison..

    https://youtu.be/v7tKlgSYsps

    Identical to how my game is on OnePlus 7t. V28 is slightly better than 27.2.5 but still garbage compared to 27.2.0.
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  • YehBoiGokuYehBoiGoku Member Posts: 2
    In-Game Name: YehBoiGoku
    Device and Model: LG Stylo 6
    Device Operating System: 10
    Cellular or WiFi: Both
    Game Version Installed: 27.2.5
    Game Mode: Story Quest
    Description of the issue: Whenever I try getting into a battle and click the fight button it just stays frozen for like a minute and then I get into the match. It only happens in Story Quest and it does it for every fight. Please help me
  • AlphaChaosAlphaChaos Member Posts: 20

    Thecurler said:

    In game name : BrutalShame
    Device: OnePlus 7 Pro
    OS: Android 10 stable
    Cellular: WiFi and LTE
    Game version: 28.0.0
    Game mode: in the whole game.

    PROBLEM:

    Hello to all! please contact the developers.
    After updating the game, it began to freeze very much and the FPS dropped almost twice. I cannot sin on my smartphone because I downgrade to version 27.2.0 and the lags are gone. However, as soon as I installed version 27.2.5 or 28.0.0, the game started to lag again. I also made a video for comparison..

    https://youtu.be/v7tKlgSYsps

    Identical to how my game is on OnePlus 7t. V28 is slightly better than 27.2.5 but still garbage compared to 27.2.0.
    27.2.0 was be fine but 27.2.5 and 28.0.0 playing like a sh*t
    I am playing on a OnePlus 7T Pro and just now tried V28. The gameplay is still bad. I can see a minor improvement on menus but that doesn't really help. Went back to V27.2.0 and it really is more stable and smooth. Problem is being on an older version means no new content.
  • DeckardRJDeckardRJ Member Posts: 43
    Device: Razer Phone 2
    Android 9
    Version 28.0
    Wi-fi or data

    Issue: Lags so bad with terrible frame rate, can't even play properly. good reason for me to leave this game and go whaling on other games that deserve my attention.
  • YehBoiGokuYehBoiGoku Member Posts: 2
    In-Game Name: YehBoiGoku
    Device and Model: LG Stylo 6
    Device Operating System: 10
    Cellular or WiFi: both
    Game Version Installed: 28.0.0
    Game Mode: Story quest
    Description of The Issue: Whenever I click the fight button It the game gets frozen for half a minute and then FINALLY loads into the match. It does this for every single battle in Story Quest.
  • LimodajiLimodaji Member Posts: 5
    Thecurler said:

    In game name : BrutalShame
    Device: OnePlus 7 Pro
    OS: Android 10 stable
    Cellular: WiFi and LTE
    Game version: 28.0.0
    Game mode: in the whole game.

    PROBLEM:

    Hello to all! please contact the developers.
    After updating the game, it began to freeze very much and the FPS dropped almost twice. I cannot sin on my smartphone because I downgrade to version 27.2.0 and the lags are gone. However, as soon as I installed version 27.2.5 or 28.0.0, the game started to lag again. I also made a video for comparison..

    https://youtu.be/v7tKlgSYsps

    Identical to how my game is on OnePlus 7t. V28 is slightly better than 27.2.5 but still garbage compared to 27.2.0.
    I have oneplus 7 pro and having the same problem. Freakin annoying. Won't spend a dime until it's fixed.
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  • ThecurlerThecurler Member Posts: 878 ★★★★
    Limodaji said:

    Thecurler said:

    In game name : BrutalShame
    Device: OnePlus 7 Pro
    OS: Android 10 stable
    Cellular: WiFi and LTE
    Game version: 28.0.0
    Game mode: in the whole game.

    PROBLEM:

    Hello to all! please contact the developers.
    After updating the game, it began to freeze very much and the FPS dropped almost twice. I cannot sin on my smartphone because I downgrade to version 27.2.0 and the lags are gone. However, as soon as I installed version 27.2.5 or 28.0.0, the game started to lag again. I also made a video for comparison..

    https://youtu.be/v7tKlgSYsps

    Identical to how my game is on OnePlus 7t. V28 is slightly better than 27.2.5 but still garbage compared to 27.2.0.
    I have oneplus 7 pro and having the same problem. Freakin annoying. Won't spend a dime until it's fixed.
    Yep really annoying. Up until 27.2.5 this is the only device I've had that played the game really well consistently, that includes a few iOS devices too.
    Disappointing because history tells us this issue won't be fixed speedily if at all.
  • sailesh509sailesh509 Member Posts: 35
    the update has come but did this update fix the issue??
  • sailesh509sailesh509 Member Posts: 35
    does crashing happen to you guys too?
  • reoccurreoccur Member Posts: 3
    In-Game Name: reoccur
    Device and Model: OnePlus 7 Pro
    Device Operating System: 10.3.3
    Cellular or WiFi: Both
    Game Version Installed: 28.0.0
    Game Mode: All modes
    Description of the Issue: Ever since updating to 28.0.0, my frame rate is super laggy which makes the game almost unplayable. Also, when the champions are running towards each other, my champion is shaking up and down repeatedly.
  • Aomine_Daiki10Aomine_Daiki10 Member Posts: 1,643 ★★★★★

    In-Game Name: YehBoiGoku
    Device and Model: LG Stylo 6
    Device Operating System: 10
    Cellular or WiFi: Both
    Game Version Installed: 27.2.5
    Game Mode: Story Quest
    Description of the issue: Whenever I try getting into a battle and click the fight button it just stays frozen for like a minute and then I get into the match. It only happens in Story Quest and it does it for every fight. Please help me

    Mine happens only in abyss and LOL it just freezes for about 5mins
  • zombieallenzombieallen Member Posts: 4
    In game name : zombieallen
    Device: Galaxy S7
    OS: Android 8.0.0
    Cellular: WiFi and 4G
    Game version: 28.0.0
    Game mode: Entire game

    PROBLEM:

    Constant connection issues over the last 24 hours, constant lag, dropped commands, disconnections. Cost me my first Uncollected 100% completion and my first 6* crystal opening, so.... yeah. Pretty disappointing.
  • manv956manv956 Member Posts: 1
    Kabam is spoiling this game day by day with every new update too many bugs and issues in new event quests and side quest even we faced lots of issues in recent war season . As I know most of the people started playing this game because of marvel movies characters now kabam is making this game like cartoon lots of waste character don't know why they need more characters to make this game fun for us if you start poll very huge number of majority in this game don't like those cartoon character plz stop doing this else people leave this game soon kabam should work on old marvel movie character why these creatures when we have good heroes and vilians are there as in human form .it's just my complaint and suggestions to admins of mcoc
  • CaptainMarvellCaptainMarvell Member Posts: 42
    even with the new update the game is still broken. lag makes doing any fight impossible. game still disconnects randomly or randomly shuts off. wasted so many items to try and finish quests. no response from kabam because kabam doesn't care about the players and only care about money. are you even trying to fix this bug & are we going to compensation for it?
  • BlueWarlockBlueWarlock Member Posts: 10
    edited August 2020
    In-Game Name: BlueWarlock
    Device and Model: Samsung Galaxy Tab S2
    Device Operating System: 7.0
    Cellular or WiFi: WiFi
    Game Version Installed: 28.0.0
    Game Mode: All modes
    Description of the Issue: Graphical issues after just a minute or two of play. Flickering, flashing, black/pink/rainbow textures, missing textures, missing images. After a few minutes more of this the game will completely crash. This issue has been ongoing for weeks but has gotten exponentially worse since two updates ago and has escalated to the point where the game is completely unplayable because I can't even see anything properly. I have uninstalled and reinstalled the game, cleared the game cache repeatedly, killed all other running applications in memory management, restarted the game repeatedly, even factory reset the entire tablet, all with no change in the problem. I have opened support tickets and gotten only scripted responses with no useful info.







  • DeckardRJDeckardRJ Member Posts: 43
    I'm not even gonna play this game until they fixed it, the lag was so bad i can see both fighters shuffling
  • MuhammadbilalMuhammadbilal Member Posts: 6


    In-Game Name: AniMeLoVer~13
    Device and Model: Motorola E4
    Device Operating System: 7.1.1
    Cellular or WiFi: Both
    Game Version Installed: 28.0.0
    Game Mode: All modes
    Description of the Issue: I already complained before that my game is lagging and crashing alot after the version 27 update and now I am again complain ing about it and sending pics plz plz do something I can't even do 4 to 5 fights my
    game got crashed after 3 or 4 fights I hope you will do something.

  • MuhammadbilalMuhammadbilal Member Posts: 6
    edited August 2020

    In-Game Name: BlueWarlock
    Device and Model: Samsung Galaxy Tab S2
    Device Operating System: 7.0
    Cellular or WiFi: WiFi
    Game Version Installed: 28.0.0
    Game Mode: All modes
    Description of the Issue: Graphical issues after just a minute or two of play. Flickering, flashing, black/pink/rainbow textures, missing textures, missing images. After a few minutes more of this the game will completely crash. This issue has been ongoing for weeks but has gotten exponentially worse since two updates ago and has escalated to the point where the game is completely unplayable because I can't even see anything properly. I have uninstalled and reinstalled the game, cleared the game cache repeatedly, killed all other running applications in memory management, restarted the game repeatedly, even factory reset the entire tablet, all with no change in the problem. I have opened support tickets and gotten only scripted responses with no useful info.







    It's same happening with me too :( but difference is that my screen got black instead of rainbow colours😔
  • Crimson8399Crimson8399 Member Posts: 762 ★★★
    edited August 2020
    How many posts, screenshots, and videos are needed before this gets put into emergency maintenance. The game wasn't even this bad a couple weeks ago and there was emergency MX every couple hrs and events were either postponed or flat out cancelled. This is what needs done again IMO.
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  • BonoqBonoq Member Posts: 12
    edited August 2020
    In-Game Name: Bono•
    Device and Model: Galaxy Tab A
    Device Operating System: Android 7.1.1
    Cellular or WiFi: Wi-Fi
    Game Version Installed:  latest. Cant find from google play store the version number
    Game Mode: everywhere
    Description of the Issue:
    Game has crashed since the beginning it's not a new thing..
    But after this new update and boss rush update...I can fight max 2-3 fights or open few crystals or upgrade few levels and then game crashes...works few minutes, not even five minutes.
    There is some lag too but crashing is insane. Game freezes or starts to blink before crashing or it shows red connection sign.
    Connection is fine, nothing wrong in there.
  • sailesh509sailesh509 Member Posts: 35
    in game username- sailesh509
    device model- samsung galaxy j5
    cellular data or wifi- wifi
    game version installed- 27.2.5
    game mode- alliance war,alliance quest,story quest,event quest,incursions etc literally everything.
    description- whenever i play mcoc for more than 30min it lags so bad it crashes some times,i always loose 50% health in aw and aq due to this i am unable to play the game properly pls fix it as soon as possible , not only there even is story quests and event quests my game crashes after 10-15 and crashes 100% when i use doom's sp2 and silver surfer sp3 after this emergency maintainance my game started to act like this, when i play story quests and event quests my game crashes after 10min i started to play that and when i use my dooms sp2 in aw or aq or story quest or event quest it just freezes there for a sec and crashes and i have to start over again pls fix it kabam this getting much worse and worse daily after this emergency maintainance pls fix it i dont need any compensation i need my game to be fixed pls kabam pls
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