If I left something broken like this for over 4 hours I would be fired.
No one knows the cause tho and from what I have seen server issues r pretty random also really if you went home and slept then for 4 hours the server had a issue no one could of predicted you would be fired man so many people must have been fired when ou Launched and had server issues
You obviously have no grasp of IT support and service.
When an issue like this happens, alerts are generated on the servers. These alerts SHOULD be watched by someone 24/7.
If the game was only "open" for 12/24 hours, I would have no issues with the team not taking action, but this is an international game, with tens of millions of users. This is a serious issue.
No update for my Android OS last night, and still can't log in. That leads me to believe its a Kabaam issued and not AOS. But who knows. Looking forward to my 2* Voodoo as compensation.....
That link takes you to an old discussion which hasn't been answered by a mod for several days.
This is a new issue which as far as I can see hasn't been answered or even acknowledged by a mod yet.
Unacceptable kabam
It IS unacceptable. I don't get why they haven't learned from previous issues in this game (2 plus years) and others they have run.
This game makes MILLIONS... You can't pay a guy overtime to be on call?
Devs are people like you and I at one point they need sleep and to see there loved ones
1 person should be on call. That's not alot to ask. Virtually every reputable company I have ever worked for has IT people on call if this kind of thing happens. It's beyond ridiculous.
If modern day gaming was ur average it department I would agree but when we live in a era where a dev can work on a game and still get screwed out of rewards then you know not every department is not the same also what it I could work on servers but that does not mean I know a damn about video game programing
Same problem here. Hopefully, whatever the problem is, it gets fixed soon because, like others have said, a lot of people are in the middle of wars and arena grinds.
You obviously have no grasp of IT support and service.
When an issue like this happens, alerts are generated on the servers. These alerts SHOULD be watched by someone 24/7.
If the game was only "open" for 12/24 hours, I would have no issues with the team not taking action, but this is an international game, with tens of millions of users. This is a serious issue.
Yes I do understand it I also understand that the moment some something goes wrong things won't get fixed hell as we speak they r prob looking into it
You obviously have no grasp of IT support and service.
When an issue like this happens, alerts are generated on the servers. These alerts SHOULD be watched by someone 24/7.
If the game was only "open" for 12/24 hours, I would have no issues with the team not taking action, but this is an international game, with tens of millions of users. This is a serious issue.
Are you really trying to explain ITIL to morons? Leave them grinding in arenas for all their miserable life.
This is lunacy. Now what? Apple users can still play so they'll be increasing their voodoo scores. Us Android players have to sit this one out. I only had a fair chance at him now its lost. If by the end of all this i don't have a voodoo. I'm done spending money.
You obviously have no grasp of IT support and service.
When an issue like this happens, alerts are generated on the servers. These alerts SHOULD be watched by someone 24/7.
If the game was only "open" for 12/24 hours, I would have no issues with the team not taking action, but this is an international game, with tens of millions of users. This is a serious issue.
Yes I do understand it I also understand that the moment some something goes wrong things won't get fixed hell as we speak they r prob looking into it
Part of fixing something is acknowledging to your users that it is broken. As a user of this service, because they have not communicated with me, I have NO reason to believe this is being worked on or looked at.
You obviously have no grasp of IT support and service.
When an issue like this happens, alerts are generated on the servers. These alerts SHOULD be watched by someone 24/7.
If the game was only "open" for 12/24 hours, I would have no issues with the team not taking action, but this is an international game, with tens of millions of users. This is a serious issue.
Yes I do understand it I also understand that the moment some something goes wrong things won't get fixed hell as we speak they r prob looking into it
Part of fixing something is acknowledging to your users that it is broken. As a user of this service, because they have not communicated with me, I have NO reason to believe this is being worked on or looked at.
You obviously have no grasp of IT support and service.
When an issue like this happens, alerts are generated on the servers. These alerts SHOULD be watched by someone 24/7.
If the game was only "open" for 12/24 hours, I would have no issues with the team not taking action, but this is an international game, with tens of millions of users. This is a serious issue.
Are you really trying to explain ITIL to morons? Leave them grinding in arenas for all their miserable life.
Hahaha. I know. It's getting me all worked up too.
This is lunacy. Now what? Apple users can still play so they'll be increasing their voodoo scores. Us Android players have to sit this one out. I only had a fair chance at him now its lost. If by the end of all this i don't have a voodoo. I'm done spending money.
They will give you 1 or 2* Voodoo:-) and 3-4 phc bonus for more 2*...
Comments
No one knows the cause tho and from what I have seen server issues r pretty random also really if you went home and slept then for 4 hours the server had a issue no one could of predicted you would be fired man so many people must have been fired when ou Launched and had server issues
In IT there's something named "on call rotation" and devs, people like us, they get paid for that...
So the KABAM Law Of Communication was real, basically silence...
You obviously have no grasp of IT support and service.
When an issue like this happens, alerts are generated on the servers. These alerts SHOULD be watched by someone 24/7.
If the game was only "open" for 12/24 hours, I would have no issues with the team not taking action, but this is an international game, with tens of millions of users. This is a serious issue.
Hello! I have the same login problem. Fix it! Kurwa Mac!!!
Yes I do understand it I also understand that the moment some something goes wrong things won't get fixed hell as we speak they r prob looking into it
Are you really trying to explain ITIL to morons? Leave them grinding in arenas for all their miserable life.
Part of fixing something is acknowledging to your users that it is broken. As a user of this service, because they have not communicated with me, I have NO reason to believe this is being worked on or looked at.
Touche
Hahaha. I know. It's getting me all worked up too.
Wooosah.... Whooosah.
They will give you 1 or 2* Voodoo:-) and 3-4 phc bonus for more 2*...
Same here. Been saving boosts, Buying cores and applied for leave all for him. This is Nuts!
Really rubs it in.
Same here android