Unable to claim compensation rewards [merged, with info]

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Comments

  • SummonerNRSummonerNR Member, Guardian Posts: 12,729 Guardian


    Could you clarify that if we did the lane we won't get comp or will?

    Previous clarification…
    (Attempted first fight, regardless of outcome of fight)

    Although that leaves sort of unclear that if you actually completed that fight *AND* went on to finish the quest, whether that also qualifies you for this.
    I would think you would NOT get whatever original rewards you WERE able to complete originally. And that only the rewards that you were NOT able to reach originally would be part of this ??



  • Emilia90Emilia90 Member Posts: 3,450 ★★★★★
    Just got the comp! Thanks Kabam
  • DemonzfyreDemonzfyre Member Posts: 22,017 ★★★★★


    Could you clarify that if we did the lane we won't get comp or will?

    Previous clarification…
    (Attempted first fight, regardless of outcome of fight)

    Although that leaves sort of unclear that if you actually completed that fight *AND* went on to finish the quest, whether that also qualifies you for this.
    I would think you would NOT get whatever original rewards you WERE able to complete originally. And that only the rewards that you were NOT able to reach originally would be part of this ??



    Correct. That is why I was asking for clarification. I am 100% okay with not getting any of the comp since I did the path 100%. I didn't any of the packages yesterday or today so I assume that if I did it 100% then I won't get it.
  • _surdo__surdo_ Member Posts: 4
    edited March 2023
    second mail still not able to collect it goes directly to inventory and we cant claim it@mike @ kabam

  • MarkodibagioMarkodibagio Member Posts: 4
    edited March 2023


    I still can't claim my rewards 😭
  • GroundedWisdomGroundedWisdom Member Posts: 36,566 ★★★★★
    Mine is in. Thanks.
  • Skydad23Skydad23 Member Posts: 556 ★★★
    Still haven’t received mine
  • Ceti_EelCeti_Eel Member Posts: 113
    Guess I didn’t qualify - I still haven’t gotten any message. :(
  • Maxwell2454Maxwell2454 Member Posts: 100 ★★
    Just claimed mine :)
  • FrozenLoganFrozenLogan Member Posts: 45
    Just got mine.

    Note: I did not receive either of the faulty packages yesterday.
  • Hunter_Sarc0Hunter_Sarc0 Member Posts: 43
    Due to the latest bugs I think everyone should receive these compensations, we deserve it for everything that has happened.
    @Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Lyra Help us.
  • BlackOracleBlackOracle Member Posts: 256 ★★★
    Got the compensation and was able to claim! Thanks Kabam!
  • CoppinCoppin Member Posts: 2,601 ★★★★★
    edited March 2023
    Wow that was crazy compensation...
    6.5k 6* shards + a choice of 3k more and all the other goodies .. I really wasn't expecting more than a few revives and health pots.
    Thanks Kabam
  • DARK_TRIBEDARK_TRIBE Member Posts: 1
    edited March 2023
    What about those who earned rewards but didn't even get a message at all? What's going on with that? Is that not being looked into also?
  • iDestroyerZiDestroyerZ Member Posts: 728 ★★★★
    I got nothing so far =/
  • JustDre2008JustDre2008 Member Posts: 10
    I was finally able to claim my Mojo rewards compensation. Thank you for the fix
  • AltairMUP96AltairMUP96 Member Posts: 118
    I didn’t even get mine yet. Am I supposed to get them or not?
  • Ceti_EelCeti_Eel Member Posts: 113

    I didn’t even get mine yet. Am I supposed to get them or not?

    Neither have I - but I also can’t remember what levels I tried a month ago
  • iDestroyerZiDestroyerZ Member Posts: 728 ★★★★


    @Kabam Jax i just recieved this compensation and it's lower than the others, i'm paragon for a while now and i always do the highest difficulty first and in this SQ wasn't different....you said before that the compensation was based on what level you did the sq so why was my compensation lower?
    PS: i didn't claim the compensation in case of you guys remove it and then send it again
  • KeltanKeltan Member Posts: 517 ★★
    Received thx
  • AtzeKrankAtzeKrank Member Posts: 141



    @Kabam Jax i just recieved this compensation and it's lower than the others, i'm paragon for a while now and i always do the highest difficulty first and in this SQ wasn't different....you said before that the compensation was based on what level you did the sq so why was my compensation lower?
    PS: i didn't claim the compensation in case of you guys remove it and then send it again

    You only did one path, for full comp you had to do 3,4 and 5.
  • NedthegodNedthegod Member Posts: 18
    @KabamJax hey this is a bit unfair to me and the other players that didn’t get the comp I think that if there was a bug and you were giving out a comp that all players should get it
  • iDestroyerZiDestroyerZ Member Posts: 728 ★★★★
    AtzeKrank said:



    @Kabam Jax i just recieved this compensation and it's lower than the others, i'm paragon for a while now and i always do the highest difficulty first and in this SQ wasn't different....you said before that the compensation was based on what level you did the sq so why was my compensation lower?
    PS: i didn't claim the compensation in case of you guys remove it and then send it again

    You only did one path, for full comp you had to do 3,4 and 5.
    Not true, i did all 3 of them...i simply did the level 5 first
  • SummonerNRSummonerNR Member, Guardian Posts: 12,729 Guardian

    AtzeKrank said:



    @Kabam Jax i just recieved this compensation and it's lower than the others, i'm paragon for a while now and i always do the highest difficulty first and in this SQ wasn't different....you said before that the compensation was based on what level you did the sq so why was my compensation lower?
    PS: i didn't claim the compensation in case of you guys remove it and then send it again

    You only did one path, for full comp you had to do 3,4 and 5.
    Not true, i did all 3 of them...i simply did the level 5 first
    Did you complete the level 3 and 4 ones (and so already got the rewards when you completed them) ?
    And was only level 5 that you attempted but couldn’t complete ? If so, then probably only compensation for level 5.
  • LimpoyLimpoy Member Posts: 1
    Bonjour je n'est toujours pas eu le message aussi ni les compensation
  • You_Know_MeYou_Know_Me Member Posts: 73
    Same here guys. Just a bit more bugged..
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  • vbifvbif Member Posts: 5
    I didn't get all the compensation
  • iDestroyerZiDestroyerZ Member Posts: 728 ★★★★

    AtzeKrank said:



    @Kabam Jax i just recieved this compensation and it's lower than the others, i'm paragon for a while now and i always do the highest difficulty first and in this SQ wasn't different....you said before that the compensation was based on what level you did the sq so why was my compensation lower?
    PS: i didn't claim the compensation in case of you guys remove it and then send it again

    You only did one path, for full comp you had to do 3,4 and 5.
    Not true, i did all 3 of them...i simply did the level 5 first
    Did you complete the level 3 and 4 ones (and so already got the rewards when you completed them) ?
    And was only level 5 that you attempted but couldn’t complete ? If so, then probably only compensation for level 5.
    I complete all of them, level 5 i even had to use a revive because of the bugged node
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