Unable to claim compensation rewards [merged, with info]

Unable to claim the mojo choice correction rewards.

One of the icon for rewards (t4 CC) not visible either

Comments

Could you clarify that if we did the lane we won't get comp or will?

Previous clarification…
(Attempted first fight, regardless of outcome of fight)

Although that leaves sort of unclear that if you actually completed that fight *AND* went on to finish the quest, whether that also qualifies you for this.
I would think you would NOT get whatever original rewards you WERE able to complete originally. And that only the rewards that you were NOT able to reach originally would be part of this ??

Emilia90

Just got the comp! Thanks Kabam

Demonzfyre

Could you clarify that if we did the lane we won't get comp or will?
Previous clarification…
(Attempted first fight, regardless of outcome of fight)

Although that leaves sort of unclear that if you actually completed that fight *AND* went on to finish the quest, whether that also qualifies you for this.
I would think you would NOT get whatever original rewards you WERE able to complete originally. And that only the rewards that you were NOT able to reach originally would be part of this ??

Correct. That is why I was asking for clarification. I am 100% okay with not getting any of the comp since I did the path 100%. I didn't any of the packages yesterday or today so I assume that if I did it 100% then I won't get it.

_surdo_

second mail still not able to collect it goes directly to inventory and we cant claim it@mike @ kabam

Markodibagio

I still can't claim my rewards 😭

Renaxqq

Was worth waiting for compensation! Thanks Kabam team!

GroundedWisdom

Mine is in. Thanks.

Skydad23

Still haven’t received mine

Ceti_Eel

Guess I didn’t qualify - I still haven’t gotten any message.

Maxwell2454

Just claimed mine

FrozenLogan

Just got mine.

Note: I did not receive either of the faulty packages yesterday.

Hunter_Sarc0

Due to the latest bugs I think everyone should receive these compensations, we deserve it for everything that has happened.
@Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Lyra Help us.

BlackOracle

Got the compensation and was able to claim! Thanks Kabam!

Coppin

Wow that was crazy compensation...
6.5k 6* shards + a choice of 3k more and all the other goodies .. I really wasn't expecting more than a few revives and health pots.
Thanks Kabam

DARK_TRIBE

What about those who earned rewards but didn't even get a message at all? What's going on with that? Is that not being looked into also?

iDestroyerZ

I got nothing so far =/

JustDre2008

I was finally able to claim my Mojo rewards compensation. Thank you for the fix

AltairMUP96

I didn’t even get mine yet. Am I supposed to get them or not?

Ceti_Eel

I didn’t even get mine yet. Am I supposed to get them or not?

Neither have I - but I also can’t remember what levels I tried a month ago

iDestroyerZ

@Kabam Jax i just recieved this compensation and it's lower than the others, i'm paragon for a while now and i always do the highest difficulty first and in this SQ wasn't different....you said before that the compensation was based on what level you did the sq so why was my compensation lower?
PS: i didn't claim the compensation in case of you guys remove it and then send it again

Keltan

Received thx

AtzeKrank

@Kabam Jax i just recieved this compensation and it's lower than the others, i'm paragon for a while now and i always do the highest difficulty first and in this SQ wasn't different....you said before that the compensation was based on what level you did the sq so why was my compensation lower?
PS: i didn't claim the compensation in case of you guys remove it and then send it again

You only did one path, for full comp you had to do 3,4 and 5.

Nedthegod

@KabamJax hey this is a bit unfair to me and the other players that didn’t get the comp I think that if there was a bug and you were giving out a comp that all players should get it

iDestroyerZ

@Kabam Jax i just recieved this compensation and it's lower than the others, i'm paragon for a while now and i always do the highest difficulty first and in this SQ wasn't different....you said before that the compensation was based on what level you did the sq so why was my compensation lower?
PS: i didn't claim the compensation in case of you guys remove it and then send it again
You only did one path, for full comp you had to do 3,4 and 5.

Not true, i did all 3 of them...i simply did the level 5 first

SummonerNR

@Kabam Jax i just recieved this compensation and it's lower than the others, i'm paragon for a while now and i always do the highest difficulty first and in this SQ wasn't different....you said before that the compensation was based on what level you did the sq so why was my compensation lower?
PS: i didn't claim the compensation in case of you guys remove it and then send it again
You only did one path, for full comp you had to do 3,4 and 5.
Not true, i did all 3 of them...i simply did the level 5 first

Did you complete the level 3 and 4 ones (and so already got the rewards when you completed them) ?
And was only level 5 that you attempted but couldn’t complete ? If so, then probably only compensation for level 5.

Limpoy

Bonjour je n'est toujours pas eu le message aussi ni les compensation

You_Know_Me

Same here guys. Just a bit more bugged..

unknown

This content has been removed.

vbif

I didn't get all the compensation

iDestroyerZ

@Kabam Jax i just recieved this compensation and it's lower than the others, i'm paragon for a while now and i always do the highest difficulty first and in this SQ wasn't different....you said before that the compensation was based on what level you did the sq so why was my compensation lower?
PS: i didn't claim the compensation in case of you guys remove it and then send it again
You only did one path, for full comp you had to do 3,4 and 5.
Not true, i did all 3 of them...i simply did the level 5 first
Did you complete the level 3 and 4 ones (and so already got the rewards when you completed them) ?
And was only level 5 that you attempted but couldn’t complete ? If so, then probably only compensation for level 5.

I complete all of them, level 5 i even had to use a revive because of the bugged node