EMERGENCY MAINTENANCE

There was an issue with an offer that sent out a surplus of Tier 7 Basic Catalysts.
While the Game Team investigates a way to remedy this issue, we will be putting the Game into Emergency Maintanance.

We do not currently have an estimate on how long this will take, however, we will let you know as soon as we know anything.

Thank you for your patience.

Arena issue (Post Update)

135

Comments

  • Feeney234Feeney234 Member Posts: 1,253 ★★★★
    This happened to me and i dont even pay for the Sigil. So how can express arena be the culprit if i dont have access to it?

    Just got locked out of the arena with my 7 stars plugged in. So not only do i lose 3 big point champs, ill also lose my streak.

    Thanks
  • bellofrontbellofront Member Posts: 1
    I as an android f2p have also experienced the arena issue but I'm waiting patiently for bug fix or compensation

    But the "downloading web cartridges" fake update screen keeps popping up even in the regular eq fights forcing to close and reopen the app with minimal improvement
    I can't even login and Idk if it's a software phone issue or a game issue

    (Account bellofront 06 last year's android device fairly new don't know the exact android version)


    Idk if the images are showing first time forums user excuse me
  • diogenesdldiogenesdl Member Posts: 5

    Express mode disabled and still I can't put it sequentially because it crashes and every time I have to exit and start over. These wasted arenas and lost rewards. Sad and disheartened by this.
  • CoppinCoppin Member Posts: 2,601 ★★★★★
    Kabam Miike said:

    Hey everybody,

    Sorry for the late response, and I want to thank everybody that's been patient as we work to address this, and not thank the guy above that seems to think he knows how everything works while also actively lying about his activity and experiences with the game, while also being a jerk to others.

    We are working on a hotfix to address this issue. This means that it might take a little while, but we hope to have it our as early as possible next week.

    We are looking into compensation, but we will at least be extending everybody's Sigil subscription to make up for the lost time. Other areas are being explored.

    Thank you, hate to say this but I gotta admit that Arenas became dreadful after getting used to Express Mode lol
  • Drago_von_DragoDrago_von_Drago Member Posts: 1,023 ★★★★
    Coppin said:

    Kabam Miike said:

    Hey everybody,

    Sorry for the late response, and I want to thank everybody that's been patient as we work to address this, and not thank the guy above that seems to think he knows how everything works while also actively lying about his activity and experiences with the game, while also being a jerk to others.

    We are working on a hotfix to address this issue. This means that it might take a little while, but we hope to have it our as early as possible next week.

    We are looking into compensation, but we will at least be extending everybody's Sigil subscription to make up for the lost time. Other areas are being explored.

    Thank you, hate to say this but I gotta admit that Arenas became dreadful after getting used to Express Mode lol
    Maybe this was all a ploy to prove a point and make all you sigil owners fully aware of how much you appreciate the express feature?

    /sarcasm

    Glad they are updating somewhere. Hard to keep track between here and General Discussion.
  • jim2063jim2063 Member Posts: 6 ★
    In the current arena, this happened all of a sudden, and now i cant even enter the arena again even after restarting the app.
  • CalwooddaddyCalwooddaddy Member Posts: 76 ★
    Same here.
  • ShuGokisShuGokis Member Posts: 791 ★★★

    Its the same issues arena has been having all week. Press the door in the top left corner to fix it.
  • A55clownholioA55clownholio Member Posts: 3 ★
    I love playing arenas but current bug is locking me out
  • CalwooddaddyCalwooddaddy Member Posts: 76 ★
    Have to cancel match and lose win streak to fix the issue.
  • ahmynutsahmynuts Member Posts: 8,364 ★★★★★
    A55clownholio said:

    I love playing arenas but current bug is locking me out


  • WayWorn2525WayWorn2525 Member Posts: 1,017 ★★★
    It' gonna be a long, 3-day, very unfortunate.
    Should've have postponed it till it was fixed and corrected!
  • Vegeta9001Vegeta9001 Member Posts: 1,713 ★★★★★


    ...
  • Thedemonx123Thedemonx123 Member Posts: 2
    Love this are we getting refunded or what? 3 days and still not even an update on what’s going on. Everything else is on the spot stuff that we the player pay for let’s take our sweet time right?
  • [Deleted User][Deleted User] Posts: 0
    Thedemonx123 said:

    Love this are we getting refunded or what? 3 days and still not even an update on what’s going on. Everything else is on the spot stuff that we the player pay for let’s take our sweet time right?

    Miike updated us yesterday in this thread
  • Thedemonx123Thedemonx123 Member Posts: 2
    AngelMcNugget said:

    Thedemonx123 said:

    Love this are we getting refunded or what? 3 days and still not even an update on what’s going on. Everything else is on the spot stuff that we the player pay for let’s take our sweet time right?

    Miike updated us yesterday in this thread
    Alright thanks
  • mafeloimafeloi Member Posts: 5 ★
    Kabam Miike said:

    If you are experiencing locked characters or progress, please press the EXIT ARENA button at the top left of the Arena tile in the Fight screen, where you see the Arena Art. The button icon looks like a small door.


    Im not using express mode. When I tried to exit and click finish fight, it doesn’t get started. Unless we click finish then progress/streak will be lost.
  • mafeloimafeloi Member Posts: 5 ★

  • 2StarKing2StarKing Member Posts: 855 ★★★
    Not using express mode.

    It is very frustrating when this problem presents after a crash. The only fix is to lose my arena streak. UGH!!!!
  • MR_61088MR_61088 Member Posts: 197 ★★
    You better give out some Battlechips or units for some milestones we missed to anyone as compensation…

    But for real, something like that can‘t take a week or more to fix…
  • Terror_TomTerror_Tom Member Posts: 154 ★


    Jabari Arena went fine but then in the abs arena i cant Go on After a couple of fights. As a f2p this is very frustrating

  • TeNaziTyTeNaziTy Member Posts: 13 ★
    Arena is the only place where f2p can get their units to catch up.....please fix is asap🙏🏼🙏🏼🙏🏼
  • DeanDoomDeanDoom Member Posts: 54 ★
    It’s behind express mode….

    Read my comments here…

    https://forums.playcontestofchampions.com/en/discussion/341115/arena-lock-out#latest
  • DeanDoomDeanDoom Member Posts: 54 ★
    Vegeta9001 said:



    ...

    It’s beyond the Express Mode… I think it’s when they added the “SORT ARENA HELP CHAMPS BELOW USEABLE ONES” option in settings.

    Also doesn’t it after 17 in a row and “QUICK FILL”
  • DeanDoomDeanDoom Member Posts: 54 ★
    edited July 2023
    Vegeta9001 said:



    ...



    It’s beyond the Express Mode… I think it’s when they added the “SORT ARENA HELP CHAMPS BELOW USEABLE ONES” option in settings.


    Also doesn’t it after 17 in a row and “QUICK FILL”. For me the last couple times. 🥵

  • Kuzuri_1832Kuzuri_1832 Member Posts: 208 ★
    I'm experiencing the same issue with Arena Express Mode, despite having it disabled. I do have the Sigil, but even with Express Mode turned off, I'm still unable to compete in Arenas. It seems the problem is not limited to having Express Mode enabled. This issue is affecting players who have the Sigil and have both enabled and disabled Express Mode. I've tried exiting the Arena, which did resolve the issue, but unfortunately, it also resulted in the loss of my streak. While this inconvenience doesn't affect me greatly as I'm primarily focused on milestones, it may have a more significant impact on other players. I cannot speak for those who do not have the Sigil and whether they are also impacted. However, for those of us with the Sigil, it's quite frustrating as it hinders our ability to participate in Arenas. Hoping for a resolution soon to restore the functionality for all affected players.
  • umaizfahadumaizfahad Member Posts: 10 ★
    Also suffer with same issue
  • umaizfahadumaizfahad Member Posts: 10 ★


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  • Ayden_noah1Ayden_noah1 Member Posts: 2,226 ★★★★★
    I don't have the sigil and it the same for me. I tried opting out of everything and still nothing works. I best case I found so far is to only do arena at 4 sets of matches at a time. Log out and log back in, but don't set up line up for the next fight. It's inconvenience but it is working so far and don't switch between arena and any other mode.
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