I understand your frustration, but you got a full update only yesterday (on Boxing day, when idiots call support rubbish, try and get any other game to respond on a national holiday) She clearly states they are getting this sorted but it may take a while, ie a few days. Pointless then posting for more info a few hours after that was confirmed, and getting yourselves all worked up over it. There are 8 days until the RDTs expire, and im sure they can be extended beyond that if needed, so calm down and wait for the next update
Exactly. Kabam made the acknowledgement. They didn’t deny any claims. We just need to relax and give them time.
@Fthewigg , I think you have an interesting opinion. It is different than mine which is completely fine. What I’m not sure of is how expressing satisfaction at other players demise due to your opinion shows how:
1. RDTs are terrible( the only issue is stemming from r5/65 everyone else is perfectly able to use them on 4/55 we are the extremely small percentage with this issue)
2. The claim that what we are trying to do is “so cheap and weak” I’m assuming that was stated to bait an angry or disrespectful response. Those are definitely two words that don’t really apply or in just my humble opinion are even relevant, for the fact alone that I think it’s highly unlikely that the individuals dealing with this issue are either adjective nor are our accounts that we’ve worked to build up over the span of 3 years. If it was just expressing your opinion I get that, if there was an alternative motive, I’m pretty positive everyone in this specific thread is much more concerned about our items then folks taking personal shots at us. Just food for thought....
I think what he finds cheap is needing a champ, ranking it and using it and then ranking it down as soon as that specific champ is no longer needed.
It's very different from "I ranked a champ that I don't need" and "the champ I ranked doesn't do what I thought he would do" or any other scenario where ranking was a mistake.
Well it looks like we will all be effecting our allances’s prestige this week. Mine is down over 500. It takes seconds to take away our R5 with these tickets and days to get our resources back. I dont see what the possible hold up can be. Its really easy for people to
sit here and comment that “you got a response be patient” when they arent the ones effected and probably havent even spent close to the resources we did to even get an r5 champ. We are getting screwed
They clearly know how many cats, alphas etc we used to rank up a r5. They have to easily be able to see when we upgraded our r5. So what exactly has to be sorted out? Can a mod please explain how this process takes so long?
All I’m saying is I don’t see why it takes literally 24hrs for a name change but a reversal of giving resources back takes this long. It’s only a handful of ppl. It’s not like it’s the entire McOC player base
They did not respond to me in the email I sent, and it's been more than 24 hours. So the way is to continue filling this topic with messages @Kabam Vydious@Kabam Miike@Kabam Porthos
I'm really sorry that this is taking awhile. I totally get how annoying this is. However, I do have to bring up a something with this, spamming a discussion to try and 'quicken' the resolution of a topic isn't okay. This is considered 'bumping' a thread. We're aware of this being an issue and we are working to get it resolved. We're grateful for the patience you have towards this, but ask that you keep in mind we are investigating those this is affecting.
That takes time. Please do not continuously post this discussion to bump it for a response. This will result in a warning as it violates forum rules.
It also isnt Ok to take the most powerful resources in the game from us and leave us in the dark. All we want to know is why its taking so Long and when can we expect a resolution? Ive spent more money then I care to admit on this video game and your going to quote forum rules because we are upset. That is as much of an insult as taking away our t2 alphas and t5 basics.
It also isnt Ok to take the most powerful resources in the game from us and leave us in the dark. All we want to know is why its taking so Long and when can we expect a resolution? Ive spent more money then I care to admit on this video game and your going to quote forum rules because we are upset. That is as much of an insult as taking away our t2 alphas and t5 basics.
Dude you have no idea what type of investigation they're doing. None. Zero. No insight as to their business process for something like this. I'm no kabam apologist but as someone who does troubleshooting/debugging against a highly complex change management governance, it's annoying when people who have zero understanding of something try to minimize it as if they know Jack about it.
He's personally told you twice their fixing it, chill out. It was you who decided to abuse the RDT to begin with, not them. Stop spamming the thread already.
I'm sure your alliance will be fine, you've only had that boosted prestige for max two weeks now... Be patient and you'll get your stuff back
I really don’t get how these guys are “abusing” the RDT. They completed content and now want to make a change. Making a change is the point of the item. If Kabam didn’t want people to use them on 5* R5, they should have mentioned it in the mail and made them not work in that situation. This isn’t abuse or exploitation, it’s just playing the game. These guys were in the right place at the right time to make it all work out.
i just ignore comments from people who obviously havent came close to completing act 5. They dont know the time and resources it took to even be able to comprehend the anger we are facing at the moment. Ive seen kabam fix things almost instantly when they are losing out and the player have benefited. and they are telling me and just a few others that something as simple as handing us back the items we lost takes days of investigation . Its a joke and until its happened to you, you dont have the stance to comment on the situation.
It’s funny you called that we abuse the RDT. It was given by kabam and we have the right to use it however we want it. It is there job to make the game run as smooth as possible and when things do go wrong it is there job to assure us things will be ok. So far they left us hanging in the dark. It’s understandable they may need time but also it’s understandable our frustration due to it. AQ started and our best isn’t even rank for prestige etc.
They probably are going account by account and verifying if that player really did rank down a 5/65. It may sound like a simple process but they most likely do not want any mess-ups at all since awarding extra T5 basics is game breaking. The prestige lost by players who did rank-down a 5/65 is a valid concern but not a top priority really. I still wonder though, why would anyone want to rank-down a 5/65 at this point? You have had to already thought about who you were going to 5/65 before rank-down tickets were issued. Maybe for level-up event points is the only reason I could think of.
Well ranking up my SL though was going to make a different but found out he is perfect rank 4. as a first rank 5 I was content about my decession but got an opportunity of rank down. I though about it for few days maybe I could rank up champ that can really help boost my prestige at the same time rank someone that will really make a different i came up with GR or GP. Ranking SL wasn’t to clear a quick lol path. I was presented with an opportunity of correcting my mistake with rank down anyone would use that opportunity if presented
They probably are going account by account and verifying if that player really did rank down a 5/65. It may sound like a simple process but they most likely do not want any mess-ups at all since awarding extra T5 basics is game breaking. The prestige lost by players who did rank-down a 5/65 is a valid concern but not a top priority really. I still wonder though, why would anyone want to rank-down a 5/65 at this point? You have had to already thought about who you were going to 5/65 before rank-down tickets were issued. Maybe for level-up event points is the only reason I could think of.
Rank 5 SL - Do LoL - Rank him down - Rank up Blade / Some other high prestige character.
Comments
Exactly. Kabam made the acknowledgement. They didn’t deny any claims. We just need to relax and give them time.
I think what he finds cheap is needing a champ, ranking it and using it and then ranking it down as soon as that specific champ is no longer needed.
It's very different from "I ranked a champ that I don't need" and "the champ I ranked doesn't do what I thought he would do" or any other scenario where ranking was a mistake.
sit here and comment that “you got a response be patient” when they arent the ones effected and probably havent even spent close to the resources we did to even get an r5 champ. We are getting screwed
By the way something so simple to be solved when it comes to kabam the difficulty turns almost surreal to be solved
They probably forgot to copy and paste the coding for a r5 5*, that's all. So let's calm down and wait a few days
i assume they're still on vacation
I'm really sorry that this is taking awhile. I totally get how annoying this is. However, I do have to bring up a something with this, spamming a discussion to try and 'quicken' the resolution of a topic isn't okay. This is considered 'bumping' a thread. We're aware of this being an issue and we are working to get it resolved. We're grateful for the patience you have towards this, but ask that you keep in mind we are investigating those this is affecting.
That takes time. Please do not continuously post this discussion to bump it for a response. This will result in a warning as it violates forum rules.
did you use your RDT and get your stuff back?
Dude you have no idea what type of investigation they're doing. None. Zero. No insight as to their business process for something like this. I'm no kabam apologist but as someone who does troubleshooting/debugging against a highly complex change management governance, it's annoying when people who have zero understanding of something try to minimize it as if they know Jack about it.
He's personally told you twice their fixing it, chill out. It was you who decided to abuse the RDT to begin with, not them. Stop spamming the thread already.
I'm sure your alliance will be fine, you've only had that boosted prestige for max two weeks now... Be patient and you'll get your stuff back
Assuming they get the items back, lol.
Rank 5 SL - Do LoL - Rank him down - Rank up Blade / Some other high prestige character.