The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!
New 19.0 update phone problems [Merged Threads]
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Iphone 7+
Verizon
Version 11.3.1 iOS
I am also loosing 35-40% battery per run of EQ with overheating and if I exit out of the app other apps like LINE become stuck on loading screen until hard restart of device..
Also random phone black screen middle if being in game.. game just becomes unresponsive and moves to a black screen with spinning wheel which eventually kicks me out to home screen..
Hope this gets resolved soon.. Literally destroying our devices here..
Thanks!
Probably something like, sorry everyone for the inconvenience but we are still investigating the issue. This is really saying F off guys we were at the beach all weekend and didn't work on the issues 😂
Sony Xperia user - overheated while on EQ and shut down the game yesterday. Had to restart my phone to get in. Slow down is huge when fighting with or against dorm, morningstar, mephisto, capIW. So much so that I can't attempt any harder content. All specials are blocked on all characters after combos of any variety on hard content for example and lag spikes are huge on harder content or fast AI content.
The heating on the phone makes it uncomfortable to hold since 19.0 update and with the recent crash, makes time (or resource) commitment to the game tough to justify, as there is little chance of meaningful progress on harder content due to huge lag and now shut downs.
In game name ilovescotch.
Bet you are right. They will say something today. I hope it's good news but I'm not expecting much, they keep destroying my expectations of how a for profit business should act and respond. We've had a fire at my job and wrecked hundreds of thousands of dollars worth of equipment and were running faster than Kabam is able to fix programming. Of course we had people actually working on things 24 hours a day though.
I love this game and want to play more but you guys are making it impossible. If you are not able to fix the issue atleast give us an update @Kabam Miike
Just give us a date kind of thing when can we expect the update
I know you guys will not reply to this comment but it's still a kind request from us for an update
Thank you
Thankful.
I haven’t been able to play the arenas as my phone is constantly overheating
No BC Which means no hold or units
But last night i was able to play for 2-3 hours straight while playing story mode (Act III) as i was farming for ISO.
But all other content i do causes an overheat (AQ, AW, Arena, Event Quest).
Could it be possible that the newer champs are causing the heat? Maybe they are more graphically intensive? (considering that Act III is populated by just old characters)
I do get that everyone is stressed on both sides but I have team mates quitting the game and it’s getting tougher to cling on when there’s nothing being fed back.
‘In the absence of light, darkness prevails.’ At the moment it feels as if there’s no shining beacon of hope. Unless something drastic happens soon the situation might be too far gone to rectify.
I emplore the team to at least give us something to show that there’s a reason to hold out hope for this game.
@Kabam Valkyrie @Kabam Miike @Kabam Vydious @Kabam Zibiit @Kabam Ahab
@Ad0ra_ @Kabam Miike @Kabam Wolf @Kabam Spice @Kabam Vydious @Kabam Zibiit @Kabam Ahab @Kabam Valkyrie You do realize that the longer you wait to provide STATUS UPDATES or even any type of Game Update that this is only going to get worse for you at SDCC. I hope that you have some type of Catastrophic Plan in place when you get questions about this at the Panels. Now I understand that you guys must be under a lot of pressure to provide a PROPER fix, but all we as a community are asking for is updates as to when the game will be fixed or some type of hope. Right now, I can care less about compensation as the problem needs to be solved first. But when you say that as a company that you are going to more transparent and more communicative, when in actuality your team has been sealed up tighter than a frogs butt, I see a fundamental issue. PLEASE provide some type regular updates, even if its to say that you are going through the beta testing information.
IPhone 8+
I play for roughly 5-10 minutes and can feel the phone heating through the case protector. Staying on much longer than that battery power starts dropping off a cliff and the phone goes into power conserve mode... dimming the screen and whatever else happens at the processor level.
Needless to say I’ve become one of the least effective members of my team given how little I play now. I will also add that I notice ‘skipping’ or ‘stuttering’ frames during gameplay when i do join
Can’t do Arena, long runs in Event Quest, and sat out the last 2 wars
Had to quit my alliance because I cannot contribute with the lag and overheating, arenas are impossible, questing is manageable for maybe 3 fights at a time.
I even upgraded my phone early to see if this helped and it’s still just as bad.
Newest app update, game overheats and makes my phone unresponsive when I try to grind arena. I SURE HOPE THAT iPHONE USERS DONT MISS OUT ON ARCHANGEL BECAUSE OF THIS!!! A rerun is absolutely necessary at this point, I'm not going to break my goddam phone trying to get a champ that android users are getting with ease.
We cant play but they continue one with new content. How nice!!
That one surprised me too. If it wasn't so sad it would be funny. Welcome everyone to the new daily quest that's guaranteed to blow up your phone... for the low low price of a brand new device you get 1400 shards. Man their timing is bad..
I don’t get what’s going to happen next but I’m getting the popcorn ready.
At a certain point you sort of have to start laughing...it's become ridiculous.
iOS 11.4.1
The game overheat and shutdown even in battery power save mode.
I post some messages on the alliance chat, do one AW battle and an hero difficulty battle, the game shuts down. It has been almost three weeks since the 19.0 update. Too bad I enjoyed the game. But good side is I play with my kids more and draw and paint more. Good time to get over addiction.