New 19.0 update phone problems [Merged Threads]

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Comments

  • WiMakWiMak Member Posts: 359 ★★
    In regards to android… Yeah, their contest woes are “legendary“ and unfortunate. I have no experience with it so can’t, won’t, and shouldn’t try to speak to it.

    My only intent was to offer a perspective on people throwing around the word “overheating” being that “hot” is subjective where as “overheating” is a technical, certainly not subjective, word.

    A company’s work is never done and they should remain vigilant on improving the game and their customers experience with it. I just Fear legitimate issues can get lost or brushed aside amongst all the noise of “overheating“ claims…

    I definitely mean no disrespect to those with legitimate issues.
  • bharatgaurbharatgaur Member Posts: 6
    Updated the game just now and while playing arena ... my iPhone is heating like crazy once again... I wonder if the bug of last time is back to trouble us all once again.
  • RandomlyGeneratedRandomlyGenerated Member, Content Creators Posts: 121 Content Creator
    Same here. iPhone 7 on iOS 12. 19.1 definitely brought back the heating and the lag.

    @Kabam Miike @Ad0ra_ wth is going on?!?
  • ZoddymamZoddymam Member, Content Creators Posts: 362 Content Creator
    Yup same here
    iPhone 6s
    10 min of play after update. Baking
  • Ricoone982Ricoone982 Member Posts: 37
    I'm on android and my game play is real lagging and heating up and kicking me off the game
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Hi all!

    We appreciate everyone's reports and updates about their experiences with the 19.0.1 hotfix. In an effort to keep the forums more organized, we've created an updated platform-specific set of threads for players to use when reporting performance issues in game.

    Moving forward, if you are experiencing lag, crashing or other performance issues after updating to the 19.1 version of The Contest please report them in the dedicated threads below using the template provided. It's important for us when investigating these issues to have as much information from players as possible including device information.

    [iOS] 19.1 Lag, Crashing and Performance Investigation

    [Android] 19.1 Lag, Crashing and Performance Investigation

    You can also keep an eye on our official announcement thread for any updates surrounding the overheating and crashing issues in the 19.0 update.
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