We've just started sending out the missing Gifts to players that couldn't trigger it the first time. If you have not yet received it, please close the app completely, and reopen it.
Thank you for your patience as we worked to resolve this issue.
Well it’s been about an hour now and sounds like “the fix” didn’t work. Are these rewards supposed to appear in mail, just appear when the app opens or elsewhere in the game? It’s going on 6pm on a Friday out there I hope those able to fix it before they leave for a couple of days...
@Kabam Miike I have claimed appreciation crystal when I saw the mail. However, option of summoner appreciation package was not available at that moment. So am I still eligible to receive summoner appreciation package as I claimed the appreciation crystal which came with mail?
So I opened the email earlier and I only received a Summoner Crystal and no gift. I deleted the email, restarted my app as suggested and it didn't work. So I sent the picture of the summoner appreciation week in game mail to Kabam Support and explained the situation....Will I still get my gift?
No new Mail . This is crazy , someone says you will get a gift (nice) . But does not arrive . Now you want to know what you missed. Then waiting and waiting . it might take for hours and hours to arrive by mail.. Only to find .its a very small SUMMONER APPRECIATION gift . That's what this feels like. A bad Joke
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Well it’s been about an hour now and sounds like “the fix” didn’t work. Are these rewards supposed to appear in mail, just appear when the app opens or elsewhere in the game? It’s going on 6pm on a Friday out there I hope those able to fix it before they leave for a couple of days...
@Kabam Miike