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Thank you all for reporting this! We have ensured the Team is aware, and they are currently investigating the issue. Should more information become available, you will be able to find updates in this
in GAME IS DOWN [RESOLVED] Comment by TenebrousTenebrific June 2018
Thank you very much for reporting this. I'm glad that the game was not down for too long, however, understand that this is still very frustrating to those that were in the middle of a Dungeon, Quest, etc. We're sorry f…
Hey there! Sorry to hear about the troubles your son is having getting back into his account (and trouble you're having in helping him)! Unfortunately, the Moderation Team doesn't have access to in-game accounts and w…
There should be a new update available to help resolve these issues. Please see the notes locatedPlease review the threads located in the NEWS section of the forums to find updates! The thread locatedThere are a few threads on this topic already open in the forums. If you're on T-Mobile, this update was meant to resolve issues players were experiencing. Please post any updates in this thread: in 17.0.2, The worst update ever Comment by TenebrousTenebrific February 2018Hey there! An official thread on the topic was opened hereWe've addressed this quite a few times in the forums. The crystals themselves do not look at what's already in your account, how much money you've spent, what you've recently opened, nor do the crystals read minds (the…The forums are not the place to discuss any actions taken on individual accounts, including in-game bans.
For more details regarding how bans are determined, please see the thread in Another chance Comment by TenebrousTenebrific November 2017I'm sorry to hear you're having issues with the game crashing. There are quite a few variables that could cause this to occur, but because it's not happening in just one location, it becomes much harder to narrow down …Hey there! Another thread on this topic was already created yesterday. Please post in the current thread, rather than creating new ones, as this just serves to clutter the forums. Your original thread is locatedNo, this is not true. We've stated it multiple times in the past. Ad0ra_ has commented regarding the patent, as well, in RNG,randomness,drop rates,percentages? Comment by TenebrousTenebrific November 2017Hi there! We have a very detailed knowledge-base right in the game with answers to questions like these!
In the game on the home screen, please tap the grey gear icon in the top left corner. From there, tap …To keep the forums organized, this thread will be closed. There is already a thread open on this topic with replies from our team. Please review in A day without Test of Valor Comment by TenebrousTenebrific November 2017Hey all! This earlier than expected maintenance was not part of the scheduled weekly maintenance, just want to clear that up. Miike created a thread in Game Down earlier than posted, going to lose boosts Comment by TenebrousTenebrific November 2017The forums are not the place to discuss any actions taken on individual accounts, including in-game bans. There is more information in Unlock my permanently banned account. Comment by TenebrousTenebrific November 2017