EMERGENCY MAINTENANCE CONCLUDED
The Team has identified a fix for the recent Catalyst Offer issue.
Summoners who purchased this offer have been temporarily locked out of the Contest to Clawback any Catalysts bought/used while active, and ensure previously owned resources remain intact.
They will be unlocked once this process is complete, and no further action will be taken on their Accounts - along with a compensation package to those affected for the inconvenience.
Doing this allows us to bring the Game back up for everyone else.
We've removed the affected offer so we can decide later whether or not to bring it back after it's been fixed.
Additionally, all summoners can expect a general compensation package due to this Emergency Maintenance interrupting their play session.
We apologize for the inconvenience.
The Team has identified a fix for the recent Catalyst Offer issue.
Summoners who purchased this offer have been temporarily locked out of the Contest to Clawback any Catalysts bought/used while active, and ensure previously owned resources remain intact.
They will be unlocked once this process is complete, and no further action will be taken on their Accounts - along with a compensation package to those affected for the inconvenience.
Doing this allows us to bring the Game back up for everyone else.
We've removed the affected offer so we can decide later whether or not to bring it back after it's been fixed.
Additionally, all summoners can expect a general compensation package due to this Emergency Maintenance interrupting their play session.
We apologize for the inconvenience.
Comments
Things are getting more complicated by the day...
Updated: in another mail, it says there s going to be a booster every week, that means 7 days extra every week? 700 shards+700 shards+700 shards+700 shards etc?
Why can't you do this? Because by the definition of exclusive, it no longer is exclusive because everyone has it.
Take that one gold and go to the summer event store.
At the bottom there is a 1 gold booster.
Enjoy.
Anyone who was affected should contact support.
For some reason, I think people are making the assumption that objective devaluation is somehow more important, and calling a devaluation subjective is an attempt to trivialize it. But that's not the case. To highlight the point, the value of everything in the game is, within the context of real world material value, completely subjective. Nothing has value unless we choose subjectively to value it. That doesn't mean that value is meaningless, it simply means within that context, that value is not objective.
The difference between objective value and subjective value within the context of the game itself (value always has to have a context: there's no universal perch from which to judge value absolutely) is that objective values in the game are judged relative to the value of all the other things in the game, while subjective values are judged relative to how the players perceive the value of those things across the players of the game. And that means there's at least one fundamental difference between tackling objective value problems and subjective value problems. Everything has only one objective value within the context of the game design rules. But things can have not just varying value subjectively, things can be valued from multiple differing contexts. The behavioral economists would call this horizontal segmentation. In this case we have at least two clusters of players: one group that believes the bonus shards available past the last milestone of the event are reasonable value for the cost of the milestone boosters, and another group that believes those shards have little or no value relative to the cash cost of the milestone boosters (or the plus pack additional cost).
In effect, although the game presented one choice to players in an objective sense, it presented two different subjective choices to two different groups of players. And that makes trying to address the problem objectively non-trivial. At least, it is non-trivial to anyone who doesn't simply assume that only one of those situations matters and the other one will just take care of itself.