Game crashing at the end of fights [Under Investigation]

It hasn't cost me my arena streak, or made me use revives or health yet, thankfully, but I have been having issues with the game crashing as soon as I try to skip the end-fight animation. It still gives me credit for the win, but figured it is an issue that should be addressed

Android phone
Version 7.0
Model number: SM-G930V

Comments

Puma911

Same issue

PeacockJazz

I too have had this same issue. It happens quite often if you tap like crazy at the end of fights to skip through everything. I haven't had it happen when I don't skip. Positive thing is you still get credit for the win. I had is happen in both AQ and AW and was worried about not getting the win.

Dakine86

5 times now during one gold realm run. This is getting out if hand.

Feeney234

SAME ISSUE. FIX THIS PLEASE

Kabam Wolf

Hey everyone. Could the rest of you that are having this issue please post your device information as @CykGuitarist did in the original post? Also, does this happen with specific champions or game modes more often? Thanks!

Kishote

Same issue. Android 5.0
Blu Studio Energy 2
I do not see a pattern on which characters or where it happens. It just happened to me in arena w/ quake, it has happened to me multiple times w/ GR in AQ. These aren't the only times, it's just the last I remember. I always get credit for win.

CykGuitarist

Kabam Wolf wrote: »

Hey everyone. Could the rest of you that are having this issue please post your device information as @CykGuitarist did in the original post? Also, does this happen with specific champions or game modes more often? Thanks!

After running into the issue quite a bit more, it doesn't seem to matter what game mode you are in. I have had it happen in AQ, Arena, and the monthly event quest so far. Like I originally mentioned, and has been mentioned by others here, it doesn't seem disregard your win. It has crashed on me as soon as the knockout blow is delivered, and the game tries to move to the victory animation, and still gives me credit for the win

Dramione

It's happened to me three time now. Only in Arena, and only when the second match ends. Weird.

Android 5.0
Samsung Note 3

LightMagicians

Galaxy J7
Android 6.0.1
Model number SM-J700H

Rahul_Contest

Samsung galaxy grand prime android 5.1 and
Lenovo z2 plus android 7.0.
I lost cap WW2 in AQ because of this

Animesh_95

Same here
Device- samsung galaxy j7 prime
Android version- 6.0.1
Model no.- SM-G610F

Puma911

Game exits after fights
Device: Asus Zenfone 3 max 5.5
Zc553KL
Android version: 7.0.1

ARKANG3L_2099

Samsung Galaxy S7
Android OS. 6.0.1
Game crash when fight ends.

Rukha

Happens the same to me
Android 5.1.1
Lenovo A6020I36

Leilynd

Same for me. I'm on Android - Galaxy S6. It happens with random champs I use, in all game modes.

frey

android version 7.0
htc 10

Salvy4

Same for me, crashes at end if fight, alot now

Samsung galaxy s7

Feeney234

Same issue.

Only have experienced this in my tab

Android version 6.0.I
Device type: Samsung Galaxy Tab S2
Model number: SM-T818T

I have noticed this althrought the game, from arena to questing. The only thing in common I notice is that the game crashes IMMEDIATELY as the fight is over. And I mean the split second someone gets defeated. No Xp and rewards screen thingy, just the home screen of my device.

Saqib2012

Post 13.1 update, I have been experiencing a new "crash" issue. My game crashes unexpectedly at the end of arena fights (which had never ever happened before). It has happened multiple times, each time at the end of the fight. Please note and fix.
Device: Huawei Honor 4c
Model Number: ALE-L21
Build Number: ALE-L21C185B180
OS: Android Version 5.0.1

PeacockJazz

Device: LG G5
Android 7.0
Issue has only happened like 5 times for me but they were different champs in different areas of the game. I will pay attention the next time it happens and be more specific.

MEKA5

Same here...the last time happening it also crashed the whole system and my device rebooted.
Motorola XT1563
Android 7.1.2

MSRDLD

I have posted about this twice now in the past week.

Samsung Galaxy s7
Android 7.0

Kabam Wolf

Hey all. I sent this to the team, and I will let you know as soon as I have an update for you. Thanks so much for hanging in there while we look into this.

BattlecryGWJ

Same issue.

Google Pixel
Android 7.1.2

brownchr014

Android 7.0
S7 edge
it happens to me in arena mostly

Wing_Nutz

Android 7.0
Samsung Galaxy S7 Edge

Happens everywhere. AQ, AW, event quests, arenas. There have been instances where rewards show up in storage and some not.

Feeney234

Wing_Nutz wrote: »

Android 7.0
Samsung Galaxy S7 Edge

Happens everywhere. AQ, AW, event quests, arenas. There have been instances where rewards show up in storage and some not.

That's a good point about some rewards being in the stash. I've noticed that too now that you bring it up.

winniewinwin

Never happened to me until updating today. Now it's rampant.
Moto Z Force.
Most recent Android update

CYNDRDBODY

Hmmmm another android bug
Add android s8 to the list

CYNDRDBODY

I havent even used the update yet