Server Outage Information - Discussion Thread

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Comments

  • BananaBanana Member Posts: 4
    First off I don’t think it’s silly to farm and purchase potions prior to the release of 5.4. I know you will say “you should have known they would screw up” but being excited and preparing for future content and putting faith in kabam shouldn’t result in punishment. There is no way compensation will be fair for everyone. Some will get way more then they deserve and some way less.
    I would love to see 5.4 be released sooner rather then later and that could be done just warning people who are going for legend to hold off for a few years until servers are working properly.
  • RagamugginGunnerRagamugginGunner Member Posts: 2,210 ★★★★★
    Either turn off the overflow timers or reset them.
  • Jtaylor23Jtaylor23 Member Posts: 20
    edited December 2017
    Hello again Kabam, I understand that you sent a compensation package to all those that fought the overbuffed Ice Phoenix and they are ever so grateful. I however did not receive anything for such and used at least 10 revives on her, potions as well. If you could explain as to why I was overlooked that would be greatly appreciated. Thank you if you decide to look into this and my email is jamietaylor196522@gmail.com and hope you guys have a great holiday season!
  • KevinFF1961KevinFF1961 Member Posts: 93
    No matter how many times these white knight dorks tell us to stop asking for RDT, we will keep asking for RDT. No matter how insulting you get, we will keep asking
  • kraioszerokraioszero Member Posts: 148
    Qwerty wrote: »
    can we please get a time frame on when we can expect 5.4 to be released?

    doesn't have to be super accurate, but like a "should be later today, if not today then probably tomorrow" type of thing. just something to let us know that we shouldn't expect like a week long delay.

    This really depends on a few things right now, and unfortunately that means that we cannot give any estimate at this time. Once we have this situation figured out, we'll be able to provide an estimate.

    A.K.A you have no Idea
  • Stu198311Stu198311 Member Posts: 76
    Can someone just tell us what’s happening? The game is now running fine, is the release today or not? @Kabam Miike @Ad0ra_
  • @Ad0ra_ can you please confirm if is there any chance of 5.4 being release today?
  • ShevvelShevvel Member Posts: 185
    Ok then let me inform you what I suffered. 3 3* 1.5times arena boosts (15mins) and was kicked out of aq only once but that didn't have any effect in next fights since it was guillotine.
  • TheBaldAvengerTheBaldAvenger Member Posts: 257 ★★
    Stu198311 wrote: »
    Can someone just tell us what’s happening? The game is now running fine, is the release today or not? @Kabam Miike @Ad0ra_

    If you skin threw and read their posts they are not releasing it today until they are comfortable enough that the games stable, any way sack .4
    We’re the compo at 😘🤣

    Their day is just starting, what you refer to is yesterday now
  • Kil63Kil63 Member Posts: 254 ★★
    What happened in a nutshell:

    They gave away or sold a bunch of great stuff.

    Way more people worldwide than anticipated logged in (why the crash happened after Dollar Crystal was released).

    Servers weren't ready, causing slowdowns, disconnects, and eventually emergency maintenance.

    Kabam is worried about releasing 5.4 until they get more servers installed for the same reason.

    Everyone has to chill until they're ready.

  • Firesteel_BaronFiresteel_Baron Member Posts: 10
    This isn’t a garage based business. They should be held and hold themselves to higher standards. Their continuing inability to provide a reliable gaming platform is an embarrassment. At least to competent businesses.
  • Adamdrt2006Adamdrt2006 Member Posts: 429
    VulcanM wrote: »
    What changes did Mordo receive?
    DLegend wrote: »
    Prox wrote: »
    We need rank down tickets as compensation

    They won't because nothing has changed Champion wise

    They kinda nerfed Mordo. So i guess i could be appropiate.
    Fatigue and concussion now completely turn of his astral evade.

    if you ask me, they're just buffing quake more, also antman could be a mordo killer now

    I'm glad they did that it's nice to have a counter to mordo
  • NMEONESNMEONES Member Posts: 273 ★★
    This isn’t a garage based business. They should be held and hold themselves to higher standards. Their continuing inability to provide a reliable gaming platform is an embarrassment. At least to competent businesses.

    Agreed. They should have prepared for any situation in the weeks ahead. And yes thier lack of communication is irritating
  • Paakax76Paakax76 Member Posts: 9
    Why don't Kabam clear off inactive players and alliances...I see many players that have not logged in 200+ days.
    Might free up space and data, server may run a little better.
    I'm not a tech whizz but it's an idea!
  • Adamdrt2006Adamdrt2006 Member Posts: 429
    Paakax76 wrote: »
    Why don't Kabam clear off inactive players and alliances...I see many players that have not logged in 200+ days.
    Might free up space and data, server may run a little better.
    I'm not a tech whizz but it's an idea!

    But what if said player decides to come back to a deleted account without warning
  • Kil63Kil63 Member Posts: 254 ★★
    A business is not going to spend money unless they need to. The maximum number of logins at any given time probably didn't exceed server capacity, until everyone wanted that Dollar Crystal and the Road to One Million event. Now that the issue has been revealed, they'll most likely expand before releasing 5.4 to prevent the same problem.
  • TeeJayFlashTeeJayFlash Member Posts: 152
    SPECULATION:

    If 5.4 doesn't go live today...then it probably won't on Friday. So that means they may wait til after they do "scheduled maintenance" on Tuesday and go Live on Wednesday. I don't see it going live during the weekend..
  • NMEONESNMEONES Member Posts: 273 ★★
    The biggest issue with me is the not knowing. If it's going to be a minimum of [x] days, just say it's a minimum of [x] days. I have no problems waiting till next week (not that I want to), but I can do more LOL until then... but now without the smallest drab of info from the source tap, I'm just waiting to figure out what to do. Don't want to start another LOL path and then 5.4 drops.. would be very annoying.
  • BrotherVoBrotherVo Member Posts: 88
    5.4
  • mum_m2mum_m2 Member Posts: 1,776 ★★★★
    I still feel pretty confident that 5.4 will be released before the next scheduled maintenance. They'll actually be pretty inclined to get it released before the weekend is over let alone before the next maintenance run. If by tuesday they haven't then probably after maintenance.
  • TheBaldAvengerTheBaldAvenger Member Posts: 257 ★★
    mum_m2 wrote: »
    I still feel pretty confident that 5.4 will be released before the next scheduled maintenance. They'll actually be pretty inclined to get it released before the weekend is over let alone before the next maintenance run. If by tuesday they haven't then probably after maintenance.

    I agree, if they haven’t released it before the next scheduled maintenance then it will probably be after it lol
  • Kil63Kil63 Member Posts: 254 ★★
    I just got word that they're going to release 5.4 when they release 5.4!! lol
  • Machinehead69Machinehead69 Member Posts: 4
    It’s down again..
  • Stu198311Stu198311 Member Posts: 76
    It’s down again..

    No it’s not
  • RagamugginGunnerRagamugginGunner Member Posts: 2,210 ★★★★★
    With items expiring I either have to do 5.4 this weekend of another LOL path. Would suck to have to do LOL when I'm waiting to r5 my blade to go with Starky.
  • ZakotakZakotak Member Posts: 1
    Just adding to the 13 pages of requests, but I worked the days with all the downtime and could not log on at any of the times I had (several per day). I would be happy to have a an extension on the 7 day calendar rewards so I don’t get ripped off a T4CC. Thanks
  • Stu198311Stu198311 Member Posts: 76
    Is there any news yet Kabam! Give us some kind of reply @Ad0ra_
  • Adamdrt2006Adamdrt2006 Member Posts: 429
    I was hoping there was a update on the situation but nothing yet
  • TsunaniTsunani Member Posts: 173
    Suggestion : double the spots for main arena prizes on the last arenas
  • KestrelleKestrelle Member Posts: 441 ★★
    Tsunani wrote: »
    Suggestion : double the spots for main arena prizes on the last arenas

    Better to just rerun arena. The issues made it so some people couldn't even play
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