So I guess they are going to just go on ignoring this thread until their "appreciation" goes live on the 24th. I love the way that this is being handled... I don't understand why they don't realize what is at stake for them. Mike told us that compensation is about making up for what summoners missed out on. Then the MCoC team decides to ignore this and create a complete garbage appreciation event that, one, in now way makes up for what we lost, and two, makes us choose which area of the game we were inconvenienced in when most summoners were inconvenienced in ALL areas of the game.
Where do the lies end? They cannot expect us to forget this when the lies that we were told were so blatantly obvious. Kabam cannot expect us to let something like this go when it is 100% their own fault. It is time to act mature and admit that they messed up. It is okay to mess up, we all understand you guys are human also. We can forgive. What we cannot do, however, is tolerate the constant assumption that Kabam is free to lie and get away with less than the bare minimum. We won't put up with it. No company that is willing to cheat their customers continuously will last, and unfortunately Kabam has put their foot over this line one too many times.
Act now before it is too late...
What is more saddening is people still spending, if their data doesn't reflect reticence from the community to spend, we are giving them carte blanche to do whatever they please.
Yep it is very sad to see people spending on that Korg bundle... I promised myself the day I started this game to never spend on it, and here I am today still at $0.00
My very first post after nearly 3 years in the game. A game which I have come to enjoy , spent countless hours , days , weeks , month's and even year's just like everyone else in here , a game which I've fallen in love with. This has indeed become a very hot hot topic. The way I see it , everyone's opinions , thoughts n idea's are very well put n said. So as to not waste everyone's time , I'll keep it simple. As leader of my alliance " The 8th Cirlce " , I represent myself & most of my ally mates by saying this .. " KABAM , we WILL not be claiming the so called compensation when it rolls out. We WILL let the timer run it's course n allow the compensation to be forfeited "
I know not many summoners will do this or even follow our step. But I believe that everything must start from somewhere or even someone. Action will always speak louder than words and it's time to take that stand. I myself will do a video on it , showing the timer slowly ticking away n will share it with a YouTube content creator if possible as proof ( if u may ) of our stand.
I've said my peace & have a pleasant day/weekend ahead y'all.
I'm right with you! I will be ignoring this comprecciation also. Great post!
I asked for a simple “Reject” option with the “thing” we are getting in another thread. Just add that in and we can register our opinion more directly.
@DrZola, probably better the devil they don't know. Plus it's more effort than they're willing to expend to code a new button, and given the recent track record it probably wouldn't work correctly anyway.
This forum won’t make kabam change their minds only data will if they see half the players have stopped playing and no one is spending you’ll see how quick they are to give out a 12.0 like compensation
@DrZola, probably better the devil they don't know. Plus it's more effort than they're willing to expend to code a new button, and given the recent track record it probably wouldn't work correctly anyway.
Right...like it actually sells your 5*’s or deletes your account or something?
Can we get details on the quantities & specific items included with each bundle?
Also, in the past "Summoner Appreciation" has been separate from any compensation offered. Regardless of my opinion on the quality of either of these, why bother lumping these two together? Especially considering the fact that iOS devices are still overheating? @Kabam Vydious@Kabam Lyra@Kabam Zibiit@Kabam Miike@Kabam Valkyrie
@DrZola, probably better the devil they don't know. Plus it's more effort than they're willing to expend to code a new button, and given the recent track record it probably wouldn't work correctly anyway.
Right...like it actually sells your 5*’s or deletes your account or something?
Dr. Zola
It'll probably have a Thanos effect and just delete half your champions at random.
Just listened to the UMCOC podcast and disagree with a lot of their reasoning as to why we're mad. This is not an awesome package and it is not enough.
you guys do realize that Iphones still heat up right? Telling us this is our compensation for the 2 months of outages and phones burning up and not even fixing the issue yet is something Apple and Google will love to hear. You give generic "compensation" to everyone level 6 to 60, so you are assuming that everyone was affected the same way. Why don't you develop "compensation" based on prestige, or is that too much work to do? Also, its a joke that you think Summoner Appreciation Week is part of our compensation, when in past years, you gave this to us just because you actually appreciated us... this event also lasted a MONTH, not a week. Pathetic.
We just wanted to let you know that we appreciate all of the constructive feedback about the Summoner Appreciation event and that we have shared your thoughts with the rest of the team.
We just wanted to let you know that we appreciate all of the constructive feedback about the Summoner Appreciation event and that we have shared your thoughts with the rest of the team.
We just wanted to let you know that we appreciate all of the constructive feedback about the Summoner Appreciation event and that we have shared your thoughts with the rest of the team.
I truly hope that everything here is being shared with the team, as you indicate. I really hope it comes to a different solution and outcome, and that this time the people making the decisions really look at the discussion here and realize why it was received negatively. I will definitely say I am happy to see a moderator tell us this, but it's gonna need to be more than words and "we hear you" for all of it to have an impact on what the players are feeling right now.
LOL just as I write that last message the game goes down. And you guys wonder why there's over 28 pages of feedback why this package isn't sufficient? The state of the game right now is so incredibly unstable. You guys should be handing out awakening gems like they're candy at this point, I'm going full hyperbole here. It's a dumpster fire. You have the player base telling you weeks before you bring this back it's gonna make the game unstable again, and then you have EXACTLY THAT HAPPEN. It's not even day two and I lost all progress in my dungeon room 7 for my run. Just gone. And nothing will be done just like the bare minimum was done for this package. It's honestly baffling.
We just wanted to let you know that we appreciate all of the constructive feedback about the Summoner Appreciation event and that we have shared your thoughts with the rest of the team.
We just wanted to let you know that we appreciate all of the constructive feedback about the Summoner Appreciation event and that we have shared your thoughts with the rest of the team.
Thank you for acknowledging our concerns. I hope that the team seriously considers some of the feedback that we have given and they don't just ignore it.
We just wanted to let you know that we appreciate all of the constructive feedback about the Summoner Appreciation event and that we have shared your thoughts with the rest of the team.
I think we are pass the "notice me senpai" phase.
I don't want my thoughts shared, I would like an official response please.
PS: The game is down once again, good job everyone. The appreciation is just oozing out of the game.
You did get one. It really never is any good no matter what you guys hear.
This thread has not gone unnoticed. Instead of ranting, be glad it is acknowledged and that it’s being looked at. If nothing else, this was common decency.
The game is still buggy, crashing, and experiencing emergency maintenance. Appreciation thanks users for using your service and being loyal. Compensation is a way of apologizing for your product not performing as expected and creating a poor user experience. You can't try to bundle compensation into appreciation events. You would still need more than a week for the sloppy experiences you have been creating. Yes, you have created some improved content but hitting 2/10 isn't something to be proud of. So I guess Kabam may well just start preparing real compensation packages for the next wave of poorly, tested, implemented, buggy content.
So I guess they are going to just go on ignoring this thread until their "appreciation" goes live on the 24th. I love the way that this is being handled... I don't understand why they don't realize what is at stake for them. Mike told us that compensation is about making up for what summoners missed out on. Then the MCoC team decides to ignore this and create a complete garbage appreciation event that, one, in now way makes up for what we lost, and two, makes us choose which area of the game we were inconvenienced in when most summoners were inconvenienced in ALL areas of the game.
Where do the lies end? They cannot expect us to forget this when the lies that we were told were so blatantly obvious. Kabam cannot expect us to let something like this go when it is 100% their own fault. It is time to act mature and admit that they messed up. It is okay to mess up, we all understand you guys are human also. We can forgive. What we cannot do, however, is tolerate the constant assumption that Kabam is free to lie and get away with less than the bare minimum. We won't put up with it. No company that is willing to cheat their customers continuously will last, and unfortunately Kabam has put their foot over this line one too many times.
Act now before it is too late...
What is more saddening is people still spending, if their data doesn't reflect reticence from the community to spend, we are giving them carte blanche to do whatever they please.
We have to remember that forum posters are only a very tiny percentage of the playerbase, and not a representative sample either. In many ways, we are self-selected rabble rousers: most players do not want to, and do not actively participate in public conversation about the game. At best, we might represent the vocal visible community, but we don't represent the playerbase itself. Most of the time, the playerbase as a whole doesn't share our feelings about things, particularly our frustrations about certain things. We have to accept the fact that their feelings, whatever they may be, are just as valid as ours are.
"We" is tenuous, consensus is rarely anything but an illusion. For example, I'm disappointed with the way they handled the compensation announcement, and I'm tentatively disappointed with the compensation itself but I have to reserve final judgment for when I actually know what's in it, which is part of my disappointment. But I'm not as upset as some others are about summoner appreciation week itself. Had SA not been connected to direct compensation at all, if it was just an SA week of stuff to show appreciation for experiencing the problems the game has been experiencing but not explicitly to directly compensate for any particular issue, I'd have been perfectly fine with it.
I'm perturbed that Kabam handled this so badly, but I'm not quite as angry or frustrated as many other players are. I suspect there's quite a range of feelings out there, as the discussion surrounding a recent podcast also demonstrates. If someone out there is fine with spending on the game, it really isn't our place to say that decision is wrong.
So I guess they are going to just go on ignoring this thread until their "appreciation" goes live on the 24th. I love the way that this is being handled... I don't understand why they don't realize what is at stake for them. Mike told us that compensation is about making up for what summoners missed out on. Then the MCoC team decides to ignore this and create a complete garbage appreciation event that, one, in now way makes up for what we lost, and two, makes us choose which area of the game we were inconvenienced in when most summoners were inconvenienced in ALL areas of the game.
Where do the lies end? They cannot expect us to forget this when the lies that we were told were so blatantly obvious. Kabam cannot expect us to let something like this go when it is 100% their own fault. It is time to act mature and admit that they messed up. It is okay to mess up, we all understand you guys are human also. We can forgive. What we cannot do, however, is tolerate the constant assumption that Kabam is free to lie and get away with less than the bare minimum. We won't put up with it. No company that is willing to cheat their customers continuously will last, and unfortunately Kabam has put their foot over this line one too many times.
Act now before it is too late...
What is more saddening is people still spending, if their data doesn't reflect reticence from the community to spend, we are giving them carte blanche to do whatever they please.
We have to remember that forum posters are only a very tiny percentage of the playerbase, and not a representative sample either. In many ways, we are self-selected rabble rousers: most players do not want to, and do not actively participate in public conversation about the game. At best, we might represent the vocal visible community, but we don't represent the playerbase itself. Most of the time, the playerbase as a whole doesn't share our feelings about things, particularly our frustrations about certain things. We have to accept the fact that their feelings, whatever they may be, are just as valid as ours are.
"We" is tenuous, consensus is rarely anything but an illusion. For example, I'm disappointed with the way they handled the compensation announcement, and I'm tentatively disappointed with the compensation itself but I have to reserve final judgment for when I actually know what's in it, which is part of my disappointment. But I'm not as upset as some others are about summoner appreciation week itself. Had SA not been connected to direct compensation at all, if it was just an SA week of stuff to show appreciation for experiencing the problems the game has been experiencing but not explicitly to directly compensate for any particular issue, I'd have been perfectly fine with it.
I'm perturbed that Kabam handled this so badly, but I'm not quite as angry or frustrated as many other players are. I suspect there's quite a range of feelings out there, as the discussion surrounding a recent podcast also demonstrates. If someone out there is fine with spending on the game, it really isn't our place to say that decision is wrong.
While I agree with your point about not shaming people who want to spend still, even if I think it's just enabling Kabam to continue to make bad decisions, what i can't get on board with on this comment is dismissing the power or sample size of the player base represented here. We don't have that much to go on scientifically, but history here itself. The only times that Kabam has relented on bad decisions and rolled back something was when they faced pressure and in each of those times the majority of it was coming from here. Not to dismiss or discount when the content creators/you tubers and leaders at the top get behind something like a boycott or the 12.0 fiasco, but even in that case, if there wasn't a huge uproar on the forum itself then there would be nothing for kabam to judge outrage or player contentment on. Hence this actually does work like a small sample of the larger player base. People only make tickets in game for issues and bugs, so all feedback positive or negative only come through here, Reddit, twitter/facebook comments, some other random platforms like discord/line and youtube. And in each of these cases, whether it was 12.0, or the sentinel/aq changes, you name it, when the player base as a majority represented on this forum and those other platforms cried out, Kabam relented and either changed their mind or compensated for the issue differently than planned. So being able to say confidently (like you did) that something here on the forums isn't representative of the community at large I think is as much of a reach as you're claiming on the other poster.
Not trying to be rude here, but logically we have confirmation of neither, no way to measure them, but you could argue just as logically for this being a good sample size of everyone who is upset about this from this thread alone. And I really have to disagree with you on being okay with the length of the summoner appreciation week (if it hadn't been rolled into the compensation). One week long, after having it for a month before this and in the totality of the issues leading up to it, while we're dealing with server crashes daily and bugs and people STILL have overheating issues on open report threads, that to me says that not only is a week too short for everyone to possibly get the full intent of rewards earned, but many didn't have the chance to plan or already HAD plans and it fell during this. If you hold it longer, it would not only give people more time to participate, but it would give Kabam some leeway if their game isn't a total dumpster fire next week like it's looking to be right now.
Comments
Yep it is very sad to see people spending on that Korg bundle... I promised myself the day I started this game to never spend on it, and here I am today still at $0.00
I'm right with you! I will be ignoring this comprecciation also. Great post!
Dr. Zola
Right...like it actually sells your 5*’s or deletes your account or something?
Dr. Zola
Also, in the past "Summoner Appreciation" has been separate from any compensation offered. Regardless of my opinion on the quality of either of these, why bother lumping these two together? Especially considering the fact that iOS devices are still overheating?
@Kabam Vydious @Kabam Lyra @Kabam Zibiit @Kabam Miike @Kabam Valkyrie
It'll probably have a Thanos effect and just delete half your champions at random.
#HELLCOW_4Lyfe
We just wanted to let you know that we appreciate all of the constructive feedback about the Summoner Appreciation event and that we have shared your thoughts with the rest of the team.
I truly hope that everything here is being shared with the team, as you indicate. I really hope it comes to a different solution and outcome, and that this time the people making the decisions really look at the discussion here and realize why it was received negatively. I will definitely say I am happy to see a moderator tell us this, but it's gonna need to be more than words and "we hear you" for all of it to have an impact on what the players are feeling right now.
LOL see you responding broke the game!!!!
Thank you for acknowledging our concerns. I hope that the team seriously considers some of the feedback that we have given and they don't just ignore it.
You did get one. It really never is any good no matter what you guys hear.
This thread has not gone unnoticed. Instead of ranting, be glad it is acknowledged and that it’s being looked at. If nothing else, this was common decency.
The game is still buggy, crashing, and experiencing emergency maintenance. Appreciation thanks users for using your service and being loyal. Compensation is a way of apologizing for your product not performing as expected and creating a poor user experience. You can't try to bundle compensation into appreciation events. You would still need more than a week for the sloppy experiences you have been creating. Yes, you have created some improved content but hitting 2/10 isn't something to be proud of. So I guess Kabam may well just start preparing real compensation packages for the next wave of poorly, tested, implemented, buggy content.
We have to remember that forum posters are only a very tiny percentage of the playerbase, and not a representative sample either. In many ways, we are self-selected rabble rousers: most players do not want to, and do not actively participate in public conversation about the game. At best, we might represent the vocal visible community, but we don't represent the playerbase itself. Most of the time, the playerbase as a whole doesn't share our feelings about things, particularly our frustrations about certain things. We have to accept the fact that their feelings, whatever they may be, are just as valid as ours are.
"We" is tenuous, consensus is rarely anything but an illusion. For example, I'm disappointed with the way they handled the compensation announcement, and I'm tentatively disappointed with the compensation itself but I have to reserve final judgment for when I actually know what's in it, which is part of my disappointment. But I'm not as upset as some others are about summoner appreciation week itself. Had SA not been connected to direct compensation at all, if it was just an SA week of stuff to show appreciation for experiencing the problems the game has been experiencing but not explicitly to directly compensate for any particular issue, I'd have been perfectly fine with it.
I'm perturbed that Kabam handled this so badly, but I'm not quite as angry or frustrated as many other players are. I suspect there's quite a range of feelings out there, as the discussion surrounding a recent podcast also demonstrates. If someone out there is fine with spending on the game, it really isn't our place to say that decision is wrong.
While I agree with your point about not shaming people who want to spend still, even if I think it's just enabling Kabam to continue to make bad decisions, what i can't get on board with on this comment is dismissing the power or sample size of the player base represented here. We don't have that much to go on scientifically, but history here itself. The only times that Kabam has relented on bad decisions and rolled back something was when they faced pressure and in each of those times the majority of it was coming from here. Not to dismiss or discount when the content creators/you tubers and leaders at the top get behind something like a boycott or the 12.0 fiasco, but even in that case, if there wasn't a huge uproar on the forum itself then there would be nothing for kabam to judge outrage or player contentment on. Hence this actually does work like a small sample of the larger player base. People only make tickets in game for issues and bugs, so all feedback positive or negative only come through here, Reddit, twitter/facebook comments, some other random platforms like discord/line and youtube. And in each of these cases, whether it was 12.0, or the sentinel/aq changes, you name it, when the player base as a majority represented on this forum and those other platforms cried out, Kabam relented and either changed their mind or compensated for the issue differently than planned. So being able to say confidently (like you did) that something here on the forums isn't representative of the community at large I think is as much of a reach as you're claiming on the other poster.
Not trying to be rude here, but logically we have confirmation of neither, no way to measure them, but you could argue just as logically for this being a good sample size of everyone who is upset about this from this thread alone. And I really have to disagree with you on being okay with the length of the summoner appreciation week (if it hadn't been rolled into the compensation). One week long, after having it for a month before this and in the totality of the issues leading up to it, while we're dealing with server crashes daily and bugs and people STILL have overheating issues on open report threads, that to me says that not only is a week too short for everyone to possibly get the full intent of rewards earned, but many didn't have the chance to plan or already HAD plans and it fell during this. If you hold it longer, it would not only give people more time to participate, but it would give Kabam some leeway if their game isn't a total dumpster fire next week like it's looking to be right now.