It has been a week now since this issue was reported and still no update, refund, or compensation for the lost glory and bugged store. What is going on?
Have you tried it recently to confirm it's still a problem? I was able to use the Glory Store a couple days ago, after the initial issue occurred (which I also ran into, saying I had insufficient funds when I clearly did not). But after the last AQ ended a couple days ago and we got our rewards, I was able to buy the items I needed just fine.
Have you tried it recently to confirm it's still a problem? I was able to use the Glory Store a couple days ago, after the initial issue occurred (which I also ran into, saying I had insufficient funds when I clearly did not). But after the last AQ ended a couple days ago and we got our rewards, I was able to buy the items I needed just fine.
Mine is still showing as if i bought 7 t4c shards but only bought 3 (when usually about 5). Kinda bad timing to be dependent on the glory store t4c shards
I bought 1 greater glory crystal last week and was charged 3k glory. I'm not trying it again until I know it's fixed. I don't have that much glory to just write off as an error. It's ridiculous kabam has only responded twice in over a week about this problem and won't let us know if it has been resolved
Has anyone that had issues before tried it since it opened back up? I need the glory crystals for rank up this week, but don’t want to be overcharged again.
If you purchase one of the items the display issue that you are seeing should correct itself.
"Should" doesn't give me any confidence.
I am not going to use glory to make a purchase, at an increased cost of what it "should" be, only to find out that it doesn't correct the issue. This puts all the risk on me and no, I will not being doing that. There "should" be another way to correct this without me having to make any purchase.
I tested the store and it reset the price and counter and is working like normal again. At least for me and my t2a frag purchases it was fine. Still waiting on a refund for my overcharge from last week though
I tested the store and it reset the price and counter and is working like normal again. At least for me and my t2a frag purchases it was fine. Still waiting on a refund for my overcharge from last week though
I haven't heard anything about this in several days and its a new AQ. Are we going to be compensated/get a refund for overcharges from the Glory store? I was only able to purchase 1.5 T4B instead of 2 because it never reset last AQ and was too expensive at that point.
Great, you finally fixed it after a week of not being able to purchase needed resources, but where’s our refund?!? I lost over 800 glory!!! I never complain about anything, and spend a decent amount on this game! I shouldn’t have to be asking about this!
Great, you finally fixed it after a week of not being able to purchase needed resources, but where’s our refund?!? I lost over 800 glory!!! I never complain about anything, and spend a decent amount on this game! I shouldn’t have to be asking about this!
Same here, I usually don't complain but it seems like kabam is trying to sweep it under the rug.
My problem is different.
I had accumulated 2,412 glory units from my last 2 AQ events. Today I spent 945 of those on the 18k frags to complete a catalyst. After my purchase I realize I only have 467 left. Where did the other 1000 units go?
I have 3 account and buy exactly the same 1 l3 and 1 l4 potion maybe more depending on necessity. All in the same alliance received nothing however 2 other officers who agree they spend it the same way got a refund
Comments
Mine is still showing as if i bought 7 t4c shards but only bought 3 (when usually about 5). Kinda bad timing to be dependent on the glory store t4c shards
Pics from this afternoon, 9-17
If you purchase one of the items the display issue that you are seeing should correct itself.
"Should" doesn't give me any confidence.
I am not going to use glory to make a purchase, at an increased cost of what it "should" be, only to find out that it doesn't correct the issue. This puts all the risk on me and no, I will not being doing that. There "should" be another way to correct this without me having to make any purchase.
What about the extra Glory we were charged?
Exactly !
Why should I have to make a purchase , at a higher glory cost, to fix their bug?
I’m assuming all the risk and there’s no mention of getting my glory back for a purchase I might not even want to make.
Same here, I usually don't complain but it seems like kabam is trying to sweep it under the rug.
We are still planning on giving out compensation for overcharges. Thank you for your patience as we work through this.
I had accumulated 2,412 glory units from my last 2 AQ events. Today I spent 945 of those on the 18k frags to complete a catalyst. After my purchase I realize I only have 467 left. Where did the other 1000 units go?
Patience is gone. Where is our stuff?
@Kabam Sophia @Kabam Miike @Kabam Lyra @Kabam Vydious @Kabam Zibiit @Kabam Valkyrie