In-Game Name: melmenart Device and Model: Honor 10 Lite Device Operating System: Android 10 Game Version Installed: Latest Game Mode: All modes Description of the Issue: Fight button still broken, connection issues are more and more, after 5 minutes game awfully lagging and freezing, game becoming more unplayable with every New update.For example grinding arena: https://youtu.be/CoIXFEZJtss
In game name Daywalker22 and CHEF Huawei both phone Newest update.
Game keeps randomly shutting down Dex and parry problems Constant loading Start fight button taking 15 to 20 sec to work
For people that pay to play on this game I feel your just ripping people off now. You have not fixed things from previous patches. Dex and parry being a bad one as you know if these don't work it means units on potions and revives. PLEASE PLEASE sort this mess out. The fun is being sapped out of the game now. And it gets expensive with all the problems.
Name: 1199345 Device: Samsung Galaxy Note 10+ OS: Android 10 OneUI 2.5 Cellular or WiFi: Cellular T-Mobile 4 bars 4G LTE Game version: 29.1 Game mode: All modes Description:
This morning, from 8am until EXACTLY 11:30am CST, I was able to play the game perfectly fine without ANY server errors, disconnects, lag, or freezing on cellular data.
As soon as 11:30 hit, all of the sudden I got the server disconnect error icon and waited 5 minutes before toggling airplane mode on/off (which usually helps move to game along). This time it didn't work, so I closed/reoped the game, and have yet to be able to log in for a half hour now.
This is a 100% server side communication link issue for sure!! It isn't the game, the cellular service, or device oriented, as everything worked FLAWLESSLY for the past 3.5 hours...
In-Game Name: Krazy-H Device and Model: Samsung Galaxy S20+ Device Operating System: ANDROID 10.0 Cellular or WiFi: BOTH Game Version Installed: Latest (up to date Nov and Dec 2020) Game Mode: Arena, AQ, War Description of the Issue:
Arena: Disconnect after i had won the fights, then result with lost, i lost the streaks. Takes FOREVER to load between fights lagging response
AQ fight game just disconnects in middle of fight. Lost half energy.......
War Game lags get hit when blocked attack....lost battles cost war win for alliance!
Until these issies are resolved the 1/2 health penalty needs to be REMOVED. If the match disconnects in AQ it needs to recover the match at least ONCE amd gove us at least opportunity to refight match!
These issues werent happenimg last year! Its costing potions, time and losses in arena! If its not happenimg with Apple then that means your only catering to Apple users amd not checking compatibility for Android. Instead of rushing updates lesson content released. Last few months its been lile 3-4 different quests all at once, before it was 1-2. It does no good to release 2x the comtent if it breaks the game. Hire more pepolle or spread out the updates for longer than a month so you habe an extra week or 2 to QA....this is unacceptable for a game over 5 years old!
in game name: Anjelyka device and version: Samsung galaxy tab A device operating system: Android 7.1.1 mobile carrier: T mobile cellular or WiFi: both game version installed: 29.1 game mode: crashes more after update in all modes after one fight. Losing arenas boosts, and messing with alliance performance on both AQ and AW. Any help or tips to counteract crashes before AQ or AW fights will be greatly appreciated
in game name: Anjelyka device and version: Samsung galaxy tab A device operating system: Android 7.1.1 mobile carrier: T mobile cellular or WiFi: both game version installed: 29.1 game mode: crashes more after update in all modes after one fight. Losing arenas boosts, and messing with alliance performance on both AQ and AW. Any help or tips to counteract crashes before AQ or AW fights will be greatly appreciated
I've found that toggling airplane mode on/off helps the game reconnect when you get the server disconnect error icon.
Sadly the last update did not fix the loading times and freeze issues. It got even worse. At least for many players including my brother who is about to quit the game. It's month after month now and no fix in sight.
If you are on WiFi and start lagging, turn off wifi and use data..if u are on data when start lagging, turn on WiFi..this at least gets you off the loading screen..I notice that if I'm on Wi-Fi and try to enter into alliance it never loads.. so I have to turn off my Wi-Fi before I hit any alliance buttons... Basically I just have to keep switching back and forth Wi-Fi data Wi-Fi data Wi-Fi data and things will load that way... ridiculous
Just bought new phone. Will load everything else in game fine. Will not load alliance quest fights at all. Just infinite loading screen. Old phone android s7 worked just fine, but need a new phone soo......
game has crashed 134 times & disconnected 37 times since the beginning of the month. every month it gets worse. last 2 days alone the crashes have cost 5 hrs of gamplay time with all the restarts.
[-_-] A.GO Lenovo M10 T tablet Android 9 When will Kabam fix this game !!!!!???? I'm losing fights in AQ and AW without fighting 😠 .. In AW and AQ mode there's lag and dropped imputes and the worst part is that sometimes ,i select my champion ,click fight and it stays in the immediate loading screen UNTIL THE END OF TIME !! I waited 15 minutes for the fight to start ,but nothing.. I have to close the game and restart it to get rid of that issue. And after all of that if the champ was at 100% healt now he will be at 50% .. if he is below 50%-60% he will be KO'D when returning 😠 At this point I've given up on compensation .. it seems to me like Kabam doesn't give a rats ass about this Can someone answer our questions? If Kabam ignores this problem it won't go away .. At least acknowledge the fact that you can't fix the game for at least 3 more months or 1 year .. That way I will know when to return to this game , because I can't handle this amount of frustration anymore ,so I'll just take a break until you fix this game @Kabam Miike@Kabam Lyra@Kabam Porthos
Kabam shouldn't have changed the fight layout. That's when most of these issues started, or at least became more pronounced. What was the use? Nobody asked for it, and now here we are with so many issues.
And by "fight layout", I mean the screen you see when you login to the game and click on the "fight" from the drop-down menu. The place where you can access the game modes from.
The Game is eating a rediculous amount of Ram/Cpu After the updates that's what causes everyone's Problem
Now IF you really care you would introduce some Graphical setting management into the game this will at least be a possible way peoples could enjoy the game until you get it fixed/patched whereas everyone is getting punished after each update for more than half of the month .
At least add an option to shutt the background animations i still remember how the game was before that very smooth
Thanks for brought it up. I've been thinking the same thing. In like most of the game, there should be graphical settings which allow us to play more stable if we want. Playing with or against some champs is nearly impossible without crashing (especially Dr Doom, Namor, Terrax, Vision Aarkus in my case). I'm experiencing lags and crashing issues since February 2020. If you guys can remember there was a big crashing that month and the game was closed for an hour. Since then the game almost unplayable for me. Crashing and lags happen in every aspects of the game. I lost a lots of boosts because of that, playing AQ and AW is scary (you know why), etc.. it's been really frustrating for me.
I agree with everyone on that, every month with the new contest, this problems getting bigger and bigger.. I wonder that why are you making new contest every month? Why are you bringing new 2 champs every month while we've a lots of old champs that need to be buffed? I sincerely suggest that, take a break of the new contest for a month or so, and do your server analysis, connection tests, do some modification to make the game more playable (maybe decrease the number of buffs and debuffs so that decreases calculations and decreases CPU usage of the game, bring graphical adjustments)... I'm sure at somewhere some people said the same thing.. I think we can handle with old contests for a while, for a getting better and playable game. Have a nice day all.
Ps1: I'm a adroid user and my connection is working fine other than everything in this game. Ps2: Sorry for my grammar if i did mistakes.
In-game name:barani7da Device: Lenovo tab4 10 Device operating system:latest WiFi or cellular: cellular Game issue:while playing any mode,if I use to dash forward it dash backwards,if I use sp's it do heavy,also sometimes it stuck not even moving (like freezed),and network error occurrs frequently,at incrusion,any sector of zone 5 it crashes and not loading.@KabamMiike please kindly take action on this
In game name- choa griffie Device model- lg stylo 6 System- Android 9 Wifi & cellular Version- 25.0.1 Game mode- mostly aq
It started out by failing to load into a match in aq and would send me back to the map screen after serveral mins of loading, i found locking my screen amd unlocking going back into the game would sometimes push me back into the match other times it would just take half my health, sense this last update the screen trick no longer works and im starting to have loading issues in aw and event quest. Wifi seems to help but off wifi i cannot do much qmd everything takes 5 mins to load and thats not an exaggeration.
In-game name: Smirkone Device and Model: Xiaomi Redmi note 8 pro Device operating system: Android 10 Cellular or Wi-Fi: both Game version installed: 29.1 Game mode: AQ, monthly event, special monthly event Descryption of the issue: Evert day with anyone of my champs the game lags during the fight and sometimes also while charging an aq fight, sometimes the game don't respond to the parry command or to the dash command, and if I try to do the special quest of John Mulaney the games gets worse and i can't do neither a fight.
In-Game name: Fenomén72 Device and Model: Samsung Galaxy Tab S5e 10.5 LTE Device Operating System: Android 10 Cellular or WiFi: WiFi Game Version Installed: 29.1.0 Game Mode: Story Quests Description of the Issue: My champions randomly during the fight charging heavy attack. Just sit there and and charging heavy and gets stuck. Enemy hit me and my champ repeat this to till dead. If u help this: Im now on Act 5 progress and mostly used Warlock.
In-Game Name: akki champion Device and Model: Galaxy S9 Device Operating System: Android 10 Cellular or WiFi: I am always on WiFi Game Version Installed: Installed: 29.1.0 Game Mode: Everywhere Description of the Issue: Game suddenly freezes for 2-3 secs and when it resumes things went out of your control. It happens so frequently almost every 2nd fight. I also recorded videos for the same but Kabam Ticket Support seems to be broken. Also overall response time of game getting worse day by day. The game used to be so fats earlier.
In game name - ArbenBisha Device model - Sony Xperia 5 II System - Android 10 Wifi & cellular Version - 29.1.0 Game mode - Everywhere
Description of the issue: I'm having a problem with my new phone. The game doesn't record inputs correctly. Blocks don't get recorded, I can't ever use a 5-hit combo because mid-combo the game will register a heavy input instead of multiple presses for light attacks. This only happens if I put the screen refresh rate on 60 Hz or above, if I set it at the lowest 40 Hz setting, the game works perfectly.
The problem is that the animations and the menu navigation are so, so smooth on 60 Hz or above, that it feels amazing playing the game on such a mode compared to the default 40 Hz and I wish I could keep it on 60+ Hz all the time. The same thing happens with other new phones. Please fix this Kabam. I can upload a recording of my screen showing that the touch inputs are there, it's just this game that doesn't recognize them properly.
For those Tmobile users who are unable to connect while on mobile data... FIX: Go to Settings > Connections > Mobile Networks > Access Point Names... Tap the existing entry to open it and screenshot or make a note of the settings.
Go back to the screen, Access Point Names... click ...Add and give it whatever name you want. Mimic the settings you took note of but change APN Protocol & APN Roaming Protocol to IPv4/IPv6. Tap the 3 vertical dots at the top and hit save. Now select your newly created Access Point, your service should disconnect then reconnect. Let me know is this works for you. Text me in my line app if you need help: Marvelplayer2
In-Game Name: akki champion Device and Model: Galaxy S9 Device Operating System: Android 10 Cellular or WiFi: I am always on WiFi Game Version Installed: Installed: 29.1.0 Game Mode: Everywhere Description of the Issue: Game suddenly freezes for 2-3 secs and when it resumes things went out of your control. It happens so frequently almost every 2nd fight. I also recorded videos for the same but Kabam Ticket Support seems to be broken. Also overall response time of game getting worse day by day. The game used to be so fats earlier.
In-Game Name: akki champion Device and Model: Galaxy S9 Device Operating System: Android 10 Cellular or WiFi: I am always on WiFi Game Version Installed: Installed: 29.1.0 Game Mode: Everywhere Description of the Issue: Game suddenly freezes for 2-3 secs and when it resumes things went out of your control. It happens so frequently almost every 2nd fight. I also recorded videos for the same but Kabam Ticket Support seems to be broken. Also overall response time of game getting worse day by day. The game used to be so fats earlier.
In-Game Name: ...The Stig Device and Model: Samsung S8 Device Operating System: 10 Cellular or WiFi: WiFi Game Version Installed: 29.1.0 Game Mode: All fights, sometimes does not register any movement. When fights end, freezes. When this happens have to force close. This happens every 2/3 fights
I hope i havent cursed myself but i just wanna say yesterday and today have been bug free... will seen how long this last but just wanted to update you guys
Ok .. this is getting ridiculous! Just lost 800 units because of your servers crashing .. used units for potions ,boosts and revives in Spider Ham Back on the air event .. I get to MOJO second time for 100% .. I win the final fight and get disconnected because of your server crashing .. but of course the win is not registered and now when the game is back .. all of that time and units spent for 100% is gone up in smoke .. I'm back at 53% exploration because of your servers .. Who is going to give me back my units !? Nobody.. For GOD SAKE,Kabam !!! Constantly in TOP 10 MOST PROFITABLE GAMES ..225 MILION DOWNLOADS .. can't you seriously not afford some better servers !!!??? @Kabam Miike
People complaining about not being able to play for a few minutes today. I understand how you feel. This is bad, but how about me and alot of people that can't play unless we are on wifi. Thats basically everyday, hours at a time, and been going on for about 2 months. I want to quit so bad. Invested so much so I don't want to but I might have to. Can't leave alliance now because of the gifting event. In a plat 2 alliance will most likely be kicked when the season starts and miss out on gifting event rewards. No update on if or when it will be fixed
Comments
Device and Model: Honor 10 Lite
Device Operating System: Android 10
Game Version Installed: Latest
Game Mode: All modes
Description of the Issue: Fight button still broken, connection issues are more and more, after 5 minutes game awfully lagging and freezing, game becoming more unplayable with every New update.For example grinding arena:
Huawei both phone
Newest update.
Game keeps randomly shutting down
Dex and parry problems
Constant loading
Start fight button taking 15 to 20 sec to work
For people that pay to play on this game I feel your just ripping people off now. You have not fixed things from previous patches. Dex and parry being a bad one as you know if these don't work it means units on potions and revives. PLEASE PLEASE sort this mess out. The fun is being sapped out of the game now. And it gets expensive with all the problems.
Device: Samsung Galaxy Note 10+
OS: Android 10 OneUI 2.5
Cellular or WiFi: Cellular T-Mobile 4 bars 4G LTE
Game version: 29.1
Game mode: All modes
Description:
This morning, from 8am until EXACTLY 11:30am CST, I was able to play the game perfectly fine without ANY server errors, disconnects, lag, or freezing on cellular data.
As soon as 11:30 hit, all of the sudden I got the server disconnect error icon and waited 5 minutes before toggling airplane mode on/off (which usually helps move to game along). This time it didn't work, so I closed/reoped the game, and have yet to be able to log in for a half hour now.
This is a 100% server side communication link issue for sure!! It isn't the game, the cellular service, or device oriented, as everything worked FLAWLESSLY for the past 3.5 hours...
Are MCoC servers being downsized/designated to accommodate MRoC??
Is anyone even working on the issue, or is everyone polishing up MRoC for its flawless release in 5 days??
Will we ever get any REAL answers and a true permanent fix??
The blatant lack of communication and resolution makes this seem deliberate...
I REALLY hope I'm wrong...
Device and Model: Samsung Galaxy S20+
Device Operating System: ANDROID 10.0
Cellular or WiFi: BOTH
Game Version Installed: Latest (up to date Nov and Dec 2020)
Game Mode: Arena, AQ, War
Description of the Issue:
Arena: Disconnect after i had won the fights, then result with lost, i lost the streaks. Takes FOREVER to load between fights lagging response
AQ fight game just disconnects in middle of fight. Lost half energy.......
War Game lags get hit when blocked attack....lost battles cost war win for alliance!
Until these issies are resolved the 1/2 health penalty needs to be REMOVED. If the match disconnects in AQ it needs to recover the match at least ONCE amd gove us at least opportunity to refight match!
These issues werent happenimg last year! Its costing potions, time and losses in arena! If its not happenimg with Apple then that means your only catering to Apple users amd not checking compatibility for Android. Instead of rushing updates lesson content released. Last few months its been lile 3-4 different quests all at once, before it was 1-2. It does no good to release 2x the comtent if it breaks the game. Hire more pepolle or spread out the updates for longer than a month so you habe an extra week or 2 to QA....this is unacceptable for a game over 5 years old!
device and version: Samsung galaxy tab A
device operating system: Android 7.1.1
mobile carrier: T mobile
cellular or WiFi: both
game version installed: 29.1
game mode: crashes more after update in all modes after one fight. Losing arenas boosts, and messing with alliance performance on both AQ and AW. Any help or tips to counteract crashes before AQ or AW fights will be greatly appreciated
Hope this helps!!
Phone Android a21
Just bought new phone. Will load everything else in game fine. Will not load alliance quest fights at all. Just infinite loading screen. Old phone android s7 worked just fine, but need a new phone soo......
Lenovo M10 T tablet
Android 9
When will Kabam fix this game !!!!!???? I'm losing fights in AQ and AW without fighting 😠 ..
In AW and AQ mode there's lag and dropped imputes and the worst part is that sometimes ,i select my champion ,click fight and it stays in the immediate loading screen UNTIL THE END OF TIME !! I waited 15 minutes for the fight to start ,but nothing.. I have to close the game and restart it to get rid of that issue. And after all of that if the champ was at 100% healt now he will be at 50% .. if he is below 50%-60% he will be KO'D when returning 😠
At this point I've given up on compensation .. it seems to me like Kabam doesn't give a rats ass about this
Can someone answer our questions? If Kabam ignores this problem it won't go away ..
At least acknowledge the fact that you can't fix the game for at least 3 more months or 1 year ..
That way I will know when to return to this game , because I can't handle this amount of frustration anymore ,so I'll just take a break until you fix this game
@Kabam Miike @Kabam Lyra @Kabam Porthos
And by "fight layout", I mean the screen you see when you login to the game and click on the "fight" from the drop-down menu. The place where you can access the game modes from.
I'm experiencing lags and crashing issues since February 2020. If you guys can remember there was a big crashing that month and the game was closed for an hour. Since then the game almost unplayable for me. Crashing and lags happen in every aspects of the game. I lost a lots of boosts because of that, playing AQ and AW is scary (you know why), etc.. it's been really frustrating for me.
I agree with everyone on that, every month with the new contest, this problems getting bigger and bigger.. I wonder that why are you making new contest every month? Why are you bringing new 2 champs every month while we've a lots of old champs that need to be buffed? I sincerely suggest that, take a break of the new contest for a month or so, and do your server analysis, connection tests, do some modification to make the game more playable (maybe decrease the number of buffs and debuffs so that decreases calculations and decreases CPU usage of the game, bring graphical adjustments)... I'm sure at somewhere some people said the same thing.. I think we can handle with old contests for a while, for a getting better and playable game.
Have a nice day all.
Ps1: I'm a adroid user and my connection is working fine other than everything in this game.
Ps2: Sorry for my grammar if i did mistakes.
Device: Lenovo tab4 10
Device operating system:latest
WiFi or cellular: cellular
Game issue:while playing any mode,if I use to dash forward it dash backwards,if I use sp's it do heavy,also sometimes it stuck not even moving (like freezed),and network error occurrs frequently,at incrusion,any sector of zone 5 it crashes and not loading.@KabamMiike
please kindly take action on this
Device model- lg stylo 6
System- Android 9
Wifi & cellular
Version- 25.0.1
Game mode- mostly aq
It started out by failing to load into a match in aq and would send me back to the map screen after serveral mins of loading, i found locking my screen amd unlocking going back into the game would sometimes push me back into the match other times it would just take half my health, sense this last update the screen trick no longer works and im starting to have loading issues in aw and event quest. Wifi seems to help but off wifi i cannot do much qmd everything takes 5 mins to load and thats not an exaggeration.
Device and Model: Xiaomi Redmi note 8 pro
Device operating system: Android 10
Cellular or Wi-Fi: both
Game version installed: 29.1
Game mode: AQ, monthly event, special monthly event
Descryption of the issue: Evert day with anyone of my champs the game lags during the fight and sometimes also while charging an aq fight, sometimes the game don't respond to the parry command or to the dash command, and if I try to do the special quest of John Mulaney the games gets worse and i can't do neither a fight.
Device and Model: Samsung Galaxy Tab S5e 10.5 LTE
Device Operating System: Android 10
Cellular or WiFi: WiFi
Game Version Installed: 29.1.0
Game Mode: Story Quests
Description of the Issue: My champions randomly during the fight charging heavy attack. Just sit there and and charging heavy and gets stuck. Enemy hit me and my champ repeat this to till dead. If u help this: Im now on Act 5 progress and mostly used Warlock.
Device and Model: Galaxy S9
Device Operating System: Android 10
Cellular or WiFi: I am always on WiFi
Game Version Installed: Installed: 29.1.0
Game Mode: Everywhere
Description of the Issue: Game suddenly freezes for 2-3 secs and when it resumes things went out of your control. It happens so frequently almost every 2nd fight. I also recorded videos for the same but Kabam Ticket Support seems to be broken. Also overall response time of game getting worse day by day. The game used to be so fats earlier.
Device model - Sony Xperia 5 II
System - Android 10
Wifi & cellular
Version - 29.1.0
Game mode - Everywhere
Description of the issue:
I'm having a problem with my new phone. The game doesn't record inputs correctly. Blocks don't get recorded, I can't ever use a 5-hit combo because mid-combo the game will register a heavy input instead of multiple presses for light attacks. This only happens if I put the screen refresh rate on 60 Hz or above, if I set it at the lowest 40 Hz setting, the game works perfectly.
The problem is that the animations and the menu navigation are so, so smooth on 60 Hz or above, that it feels amazing playing the game on such a mode compared to the default 40 Hz and I wish I could keep it on 60+ Hz all the time. The same thing happens with other new phones. Please fix this Kabam. I can upload a recording of my screen showing that the touch inputs are there, it's just this game that doesn't recognize them properly.
Video -
FIX:
Go to Settings > Connections > Mobile Networks > Access Point Names... Tap the existing entry to open it and screenshot or make a note of the settings.
Go back to the screen, Access Point Names... click ...Add and give it whatever name you want. Mimic the settings you took note of but change APN Protocol & APN Roaming Protocol to IPv4/IPv6. Tap the 3 vertical dots at the top and hit save. Now select your newly created Access Point, your service should disconnect then reconnect.
Let me know is this works for you.
Text me in my line app if you need help:
Marvelplayer2
Just lost 800 units because of your servers crashing .. used units for potions ,boosts and revives in Spider Ham Back on the air event .. I get to MOJO second time for 100% .. I win the final fight and get disconnected because of your server crashing .. but of course the win is not registered and now when the game is back .. all of that time and units spent for 100% is gone up in smoke .. I'm back at 53% exploration because of your servers ..
Who is going to give me back my units !? Nobody..
For GOD SAKE,Kabam !!! Constantly in TOP 10 MOST PROFITABLE GAMES ..225 MILION DOWNLOADS .. can't you seriously not afford some better servers !!!??? @Kabam Miike