I like Boo enough to think she was being coy and they’re gonna pull through for us. Coming from anyone else, I probably would’ve read it as, “take a potion, peasant.”
There's no comp package that will erase the memory of yet another absurd screw up or the days of frustration waiting for Boo to say "oh, we'll look into that." Potions, yay. But there's no way we can trust them at this point to: get things right, respond to issues in a timely manner, fix said issues in a timely manner (or at all?), value our time and effort.
This should have been dealt with as an emergency and they could have called someone in on the weekend to end the cycle. Immediate post/announcement of "Oh ****, sorry. More info on Monday when the team is in the office." Instead we got... days of silence followed by "Sorry, thanks for your patience. Mystery comp tbd, but until then continue wasting resources on our obvious mistake."
It really isn't an emergency though. I get the frustrations, but it's not game-breaking.
Hi again folks, the team sincerely apologises that this has happened. As they are unable to make any retroactive changes, the team will consider some compensation for the inconvenience. For now, we kindly ask that you select a different Map until the team can get this issue fixed. We will let you all know when the issue is resolved. We apologise once again for the inconvenience. We will be back again once we have more information on the compensation, and also when the issue is resolved. Sorry and thanks again for your continued patience and understanding!
I'm going to figure this out for you, so you can focus on fixing it. You changed the rarity of the defenders, changing them from 5* to 6*, however did NOT change the rank and level. You have the first ever rank 5, level 65 6* in MCOC. The champion attack and health boosts haven't been adjusted, thus making them even much more stronger. How no one at Kabam (supposedly programming experts) did not see this, even after being made aware of the situation is beyond me.
I have no doubt they knew this, there is a clear pattern of behavior going on
I like Boo enough to think she was being coy and they’re gonna pull through for us. Coming from anyone else, I probably would’ve read it as, “take a potion, peasant.”
There's no comp package that will erase the memory of yet another absurd screw up or the days of frustration waiting for Boo to say "oh, we'll look into that." Potions, yay. But there's no way we can trust them at this point to: get things right, respond to issues in a timely manner, fix said issues in a timely manner (or at all?), value our time and effort.
This should have been dealt with as an emergency and they could have called someone in on the weekend to end the cycle. Immediate post/announcement of "Oh ****, sorry. More info on Monday when the team is in the office." Instead we got... days of silence followed by "Sorry, thanks for your patience. Mystery comp tbd, but until then continue wasting resources on our obvious mistake."
It really isn't an emergency though. I get the frustrations, but it's not game-breaking.
Are you high or just wearing your dunce cap full time? You don’t even run map 6 how the hell would you even know what game breaking is? Let me reiterate this, my ally runs 6x5 top 500 in aq. We now CAN NOT RUN map 6 all 5 days so guess what happens we don’t score top 500 meaning we get less rewards for stuff we need to advance in this game and or maintain or even get higher then top 500. So yes that’s pretty game breaking not in the sense of using blue stacks or mods but it’s game breaking in the sense not many are going to finish it on day 5 or day 4 or even 3 without dropping insane amounts of pots and revives if they can even get it done. My friends ally who is even higher ranking then us is looking at a boss on day 5 that’s 200k pi with no nodes up 30k attack and over 500k hp. Not to mention there’s also a 3 min timer. Both ebony maws were even worse to fight then the actual boss. I believe it was 3-4 blocked hits on a r3 took over half the health even with a tank champion just to see what that looks like. Day 5 in map 6 makes map 7 and 8 look like a joke.
I like Boo enough to think she was being coy and they’re gonna pull through for us. Coming from anyone else, I probably would’ve read it as, “take a potion, peasant.”
There's no comp package that will erase the memory of yet another absurd screw up or the days of frustration waiting for Boo to say "oh, we'll look into that." Potions, yay. But there's no way we can trust them at this point to: get things right, respond to issues in a timely manner, fix said issues in a timely manner (or at all?), value our time and effort.
This should have been dealt with as an emergency and they could have called someone in on the weekend to end the cycle. Immediate post/announcement of "Oh ****, sorry. More info on Monday when the team is in the office." Instead we got... days of silence followed by "Sorry, thanks for your patience. Mystery comp tbd, but until then continue wasting resources on our obvious mistake."
It really isn't an emergency though. I get the frustrations, but it's not game-breaking.
Are you high or just wearing your dunce cap full time? You don’t even run map 6 how the hell would you even know what game breaking is? Let me reiterate this, my ally runs 6x5 top 500 in aq. We now CAN NOT RUN map 6 all 5 days so guess what happens we don’t score top 500 meaning we get less rewards for stuff we need to advance in this game and or maintain or even get higher then top 500. So yes that’s pretty game breaking not in the sense of using blue stacks or mods but it’s game breaking in the sense not many are going to finish it on day 5 or day 4 or even 3 without dropping insane amounts of pots and revives if they can even get it done. My friends ally who is even higher ranking then us is looking at a boss on day 5 that’s 200k pi with no nodes up 30k attack and over 500k hp. Not to mention there’s also a 3 min timer. Both ebony maws were even worse to fight then the actual boss. I believe it was 3-4 blocked hits on a r3 took over half the health even with a tank champion just to see what that looks like. Day 5 in map 6 makes map 7 and 8 look like a joke.
@Kabam Boo why is there no glory in the compensation? You told us to drop down maps so people earned less points and alliances may have failed to complete maps they normally would have so again that is less points. That means less glory and yet you didn't provide any to make up for it.
Blew it again. Anyone who failed to clear a group because of this nonsense lost out on glory and resources. Map crystals don’t cover it, and items only help moving forward, not with past issues.
minimum compensation should be 6k glory 15k 6* shards or 6* nexus and 20% t5cc selector... anything less is dissapointing this isnt about 1 bug but all of them combined and whole feeling about the game if they dont do that they are so out of touch
They gave us a huge package about a few months ago that had a 6* nexus in it. They aren't going to give that type of comp every week. Sorry but you're way off with that request. How does a 6* nexus replace anything that you've lost resource wise like AQ pots/revives or solo content pots and revives?
Blew it again. Anyone who failed to clear a group because of this nonsense lost out on glory and resources. Map crystals don’t cover it, and items only help moving forward, not with past issues.
6 additional Map5/6 and 7 crystals, 3 additional level 2 team revives, 6 level 3 single revives and 5 additional level 4 team potions. Pathetic. Barely covers what was needed. Some in my alliance were iteming out in a single day let alone 5 days and that doesn't take into consideration end of weeks results that are completely messed up now! I still say after the package AQ needs to be cancelled and last weeks rewards given to everyone! This may not be "game breaking" like the other issues that Kabam can't seemingly fix, but it is AQ breaking when you are competing for rewards.
I like Boo enough to think she was being coy and they’re gonna pull through for us. Coming from anyone else, I probably would’ve read it as, “take a potion, peasant.”
There's no comp package that will erase the memory of yet another absurd screw up or the days of frustration waiting for Boo to say "oh, we'll look into that." Potions, yay. But there's no way we can trust them at this point to: get things right, respond to issues in a timely manner, fix said issues in a timely manner (or at all?), value our time and effort.
This should have been dealt with as an emergency and they could have called someone in on the weekend to end the cycle. Immediate post/announcement of "Oh ****, sorry. More info on Monday when the team is in the office." Instead we got... days of silence followed by "Sorry, thanks for your patience. Mystery comp tbd, but until then continue wasting resources on our obvious mistake."
It really isn't an emergency though. I get the frustrations, but it's not game-breaking.
Are you high or just wearing your dunce cap full time? You don’t even run map 6 how the hell would you even know what game breaking is? Let me reiterate this, my ally runs 6x5 top 500 in aq. We now CAN NOT RUN map 6 all 5 days so guess what happens we don’t score top 500 meaning we get less rewards for stuff we need to advance in this game and or maintain or even get higher then top 500. So yes that’s pretty game breaking not in the sense of using blue stacks or mods but it’s game breaking in the sense not many are going to finish it on day 5 or day 4 or even 3 without dropping insane amounts of pots and revives if they can even get it done. My friends ally who is even higher ranking then us is looking at a boss on day 5 that’s 200k pi with no nodes up 30k attack and over 500k hp. Not to mention there’s also a 3 min timer. Both ebony maws were even worse to fight then the actual boss. I believe it was 3-4 blocked hits on a r3 took over half the health even with a tank champion just to see what that looks like. Day 5 in map 6 makes map 7 and 8 look like a joke.
Was it breaking the game? No.
It has broken the game for those who compete in AQ.
Also on a side note. Does Kabam not see that their treatment of their clientele is going to affect them in the long run. I'll admit I'm too invested in this game to just bail on it as I'm sure many are. I won't be spending this cyber weekend, not a penny. As for future revenue from other games, I'll be taking a close look at who is developing the game. If Kabam is involved I won't ever even give it a shot.
I like Boo enough to think she was being coy and they’re gonna pull through for us. Coming from anyone else, I probably would’ve read it as, “take a potion, peasant.”
There's no comp package that will erase the memory of yet another absurd screw up or the days of frustration waiting for Boo to say "oh, we'll look into that." Potions, yay. But there's no way we can trust them at this point to: get things right, respond to issues in a timely manner, fix said issues in a timely manner (or at all?), value our time and effort.
This should have been dealt with as an emergency and they could have called someone in on the weekend to end the cycle. Immediate post/announcement of "Oh ****, sorry. More info on Monday when the team is in the office." Instead we got... days of silence followed by "Sorry, thanks for your patience. Mystery comp tbd, but until then continue wasting resources on our obvious mistake."
It really isn't an emergency though. I get the frustrations, but it's not game-breaking.
Are you high or just wearing your dunce cap full time? You don’t even run map 6 how the hell would you even know what game breaking is? Let me reiterate this, my ally runs 6x5 top 500 in aq. We now CAN NOT RUN map 6 all 5 days so guess what happens we don’t score top 500 meaning we get less rewards for stuff we need to advance in this game and or maintain or even get higher then top 500. So yes that’s pretty game breaking not in the sense of using blue stacks or mods but it’s game breaking in the sense not many are going to finish it on day 5 or day 4 or even 3 without dropping insane amounts of pots and revives if they can even get it done. My friends ally who is even higher ranking then us is looking at a boss on day 5 that’s 200k pi with no nodes up 30k attack and over 500k hp. Not to mention there’s also a 3 min timer. Both ebony maws were even worse to fight then the actual boss. I believe it was 3-4 blocked hits on a r3 took over half the health even with a tank champion just to see what that looks like. Day 5 in map 6 makes map 7 and 8 look like a joke.
Was it breaking the game? No.
It has broken the game for those who compete in AQ.
I meant broken in the sense that we couldn't play. Broken in the sense that it wouldn't run. They suggested dropping Maps if we had to in the meantime, but it was still able to run. I'm not disputing that it was bugged. I get the frustrations. I'm just not convinced that the expectations are reasonable.
You told us to drop down maps and some people couldn't complete maps because of the problems you caused on AQ. Both of these things caused decreased glory yet we didn't get any in the compensation. Can you explain the rationale for this please?
Blew it again. Anyone who failed to clear a group because of this nonsense lost out on glory and resources. Map crystals don’t cover it, and items only help moving forward, not with past issues.
It's possible there will be more after the cycle.
That's what I am hoping, that after the cycle players on affected maps will receive an additional package with items often found in rank rewards and additional glory. But why on earth is that not being communicated now?
Just received the in-game compensation which doesn't satisfy my frustration with this AQ week. This is what I expect that feels both reasonable and adequate - never mind going above and beyond:
• An explanation of what happened • An apology for the bug • An apology for zero communication from Saturday to Monday afternoon • An apology for misleading us regarding AQ season updates • A timeline for a fix • A recommendation for what we should do in the mean time • This compensation package • The glory from the previous week
If kabam kills the game why should anybody spend on upcoming weekend. This is not a compensation this is a high five ... in our faces ... with a chair. @Kabam Miike@Kabam Zibiit@Kabam Porthos@Kabam Vydious@Kabam Lyra you must be kidding. Is this the way you treat the people who pay your salary? No explanation, no "how it's gonna be next round" just some bs-compensation which isn't even close to the loss of nearly all players? And let me guess... all players got the additional little compensation so map7 and map8 players took douple profit out of it. Well done - well done...
It's the most immediate gesture they could do. The package was already set up, so they could add extra. It's possible they are discussing other options. It hasn't been resolved yet. Still, that doesn't mean it's fair to ignore the efforts they're making. It's one thing to expect standards. It's another to expect perfection and give no leeway in return.
Hey by the way that Torch miniboss is **** impossible Kabam. Wtf is this? My entire BG is stuck behind an unkillable wall of block penetration and buffet.
We’ll said OP and I completely agree. There were many people in my alliance that lost WAY more than what was given. This is the type of response that is doing the most damage to the goodwill of the player base.
Comments
Also on a side note. Does Kabam not see that their treatment of their clientele is going to affect them in the long run. I'll admit I'm too invested in this game to just bail on it as I'm sure many are. I won't be spending this cyber weekend, not a penny. As for future revenue from other games, I'll be taking a close look at who is developing the game. If Kabam is involved I won't ever even give it a shot.
I'm not disputing that it was bugged. I get the frustrations. I'm just not convinced that the expectations are reasonable.
• An explanation of what happened
• An apology for the bug
• An apology for zero communication from Saturday to Monday afternoon
• An apology for misleading us regarding AQ season updates
• A timeline for a fix
• A recommendation for what we should do in the mean time
• This compensation package
• The glory from the previous week
@Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Vydious @Kabam Lyra you must be kidding. Is this the way you treat the people who pay your salary? No explanation, no "how it's gonna be next round" just some bs-compensation which isn't even close to the loss of nearly all players?
And let me guess... all players got the additional little compensation so map7 and map8 players took douple profit out of it. Well done - well done...