Act8.1 Delay: Consumables expiring [UPDATE: 10am PT, Sept 14]

1234568

Comments

  • Wozzle007Wozzle007 Member Posts: 999 ★★★★★
    I’m not personally affected by this as haven’t really done a big 8.1 grind, think I’m gonna take this one slow so there’s actually something to do in the game after a month

    But I really feel for those that have grinded or bought unit deals. A 1:1 store would have been a great solution if Kabam could have implemented it. Short of that if it was me running the company, I would have for anyone whose raised a ticket and done an initial clear of act 7.4, to restart to the clock on there whole inventory. I don’t care in this instance if some players then get an extra week of inventory, from a customer service perspective it’s the right thing to do. I often think Kabam support focuses to much on the TOS and not enough on customer service.
  • OrizOriz Member Posts: 26 ★
    Igheid11 said:

    Igheid11 said:



    @Kabam Jax this is fair to You? I paid for that, try the support and have no refund.

    When Kabam gonna have a little respect?

    After a lot of iterations I received this answer:



    So... This is the Kabam way of resolve things... Find a reason to deny a reasonable refund.

    Where is @Kabam Jax and @Kabam Miike?

    Hiding themselves from the community?

    It's just another's one problem?

    Well done
    Find a reason? 😂 you used items. I got mine refunded no problem cause nothing was used
  • Igheid11Igheid11 Member Posts: 41 ★
    Oriz said:

    Igheid11 said:

    Igheid11 said:



    @Kabam Jax this is fair to You? I paid for that, try the support and have no refund.

    When Kabam gonna have a little respect?

    After a lot of iterations I received this answer:



    So... This is the Kabam way of resolve things... Find a reason to deny a reasonable refund.

    Where is @Kabam Jax and @Kabam Miike?

    Hiding themselves from the community?

    It's just another's one problem?

    Well done
    Find a reason? 😂 you used items. I got mine refunded no problem cause nothing was used
    I pay for that

    Used part in EOP. I'm left ALL revives to use in act 8.1

    1000 units in 10 team revives that is the main items in that offer.

    All revives are there.

    I'm not asking for refund. I'll need the items...

    If you was refunded... Good for you...
  • CoppinCoppin Member Posts: 2,601 ★★★★★
    Igheid11 said:

    Oriz said:

    Igheid11 said:

    Igheid11 said:



    @Kabam Jax this is fair to You? I paid for that, try the support and have no refund.

    When Kabam gonna have a little respect?

    After a lot of iterations I received this answer:



    So... This is the Kabam way of resolve things... Find a reason to deny a reasonable refund.

    Where is @Kabam Jax and @Kabam Miike?

    Hiding themselves from the community?

    It's just another's one problem?

    Well done
    Find a reason? 😂 you used items. I got mine refunded no problem cause nothing was used
    I pay for that

    Used part in EOP. I'm left ALL revives to use in act 8.1

    1000 units in 10 team revives that is the main items in that offer.

    All revives are there.

    I'm not asking for refund. I'll need the items...

    If you was refunded... Good for you...
    So in your way of thinking..
    U go buy a gallon of milk... Drink only 2 glasses and return it before it expires.. u should get your money back?...
    Also.. exactly u paid for them.. they are yours... Use them...
    Other people that didnt use any got their refunds..
  • GroundedWisdomGroundedWisdom Member Posts: 36,481 ★★★★★
    They can't refund any used Items. That's been true as long as I can remember.
  • Igheid11Igheid11 Member Posts: 41 ★
    Coppin said:

    Igheid11 said:

    Oriz said:

    Igheid11 said:

    Igheid11 said:



    @Kabam Jax this is fair to You? I paid for that, try the support and have no refund.

    When Kabam gonna have a little respect?

    After a lot of iterations I received this answer:



    So... This is the Kabam way of resolve things... Find a reason to deny a reasonable refund.

    Where is @Kabam Jax and @Kabam Miike?

    Hiding themselves from the community?

    It's just another's one problem?

    Well done
    Find a reason? 😂 you used items. I got mine refunded no problem cause nothing was used
    I pay for that

    Used part in EOP. I'm left ALL revives to use in act 8.1

    1000 units in 10 team revives that is the main items in that offer.

    All revives are there.

    I'm not asking for refund. I'll need the items...

    If you was refunded... Good for you...
    So in your way of thinking..
    U go buy a gallon of milk... Drink only 2 glasses and return it before it expires.. u should get your money back?...
    Also.. exactly u paid for them.. they are yours... Use them...
    Other people that didnt use any got their refunds..
    I bought it to mainly use it in 8.1... but ok... I asked the support to addresses a problem that came with 8.1 delay.

    With you think that I'm wrong... Good for you

    I bought different items to use in many parts of the game... Team revives are not a smart choice for EOP... It's not a gallon of milk dude.
  • CoppinCoppin Member Posts: 2,601 ★★★★★
    Igheid11 said:

    Coppin said:

    Igheid11 said:

    Oriz said:

    Igheid11 said:

    Igheid11 said:



    @Kabam Jax this is fair to You? I paid for that, try the support and have no refund.

    When Kabam gonna have a little respect?

    After a lot of iterations I received this answer:



    So... This is the Kabam way of resolve things... Find a reason to deny a reasonable refund.

    Where is @Kabam Jax and @Kabam Miike?

    Hiding themselves from the community?

    It's just another's one problem?

    Well done
    Find a reason? 😂 you used items. I got mine refunded no problem cause nothing was used
    I pay for that

    Used part in EOP. I'm left ALL revives to use in act 8.1

    1000 units in 10 team revives that is the main items in that offer.

    All revives are there.

    I'm not asking for refund. I'll need the items...

    If you was refunded... Good for you...
    So in your way of thinking..
    U go buy a gallon of milk... Drink only 2 glasses and return it before it expires.. u should get your money back?...
    Also.. exactly u paid for them.. they are yours... Use them...
    Other people that didnt use any got their refunds..
    I bought it to mainly use it in 8.1... but ok... I asked the support to addresses a problem that came with 8.1 delay.

    With you think that I'm wrong... Good for you

    I bought different items to use in many parts of the game... Team revives are not a smart choice for EOP... It's not a gallon of milk dude.
    U bought a deal, a package.. u cant return part of it...
  • Igheid11Igheid11 Member Posts: 41 ★
    Coppin said:

    Igheid11 said:

    Coppin said:

    Igheid11 said:

    Oriz said:

    Igheid11 said:

    Igheid11 said:



    @Kabam Jax this is fair to You? I paid for that, try the support and have no refund.

    When Kabam gonna have a little respect?

    After a lot of iterations I received this answer:



    So... This is the Kabam way of resolve things... Find a reason to deny a reasonable refund.

    Where is @Kabam Jax and @Kabam Miike?

    Hiding themselves from the community?

    It's just another's one problem?

    Well done
    Find a reason? 😂 you used items. I got mine refunded no problem cause nothing was used
    I pay for that

    Used part in EOP. I'm left ALL revives to use in act 8.1

    1000 units in 10 team revives that is the main items in that offer.

    All revives are there.

    I'm not asking for refund. I'll need the items...

    If you was refunded... Good for you...
    So in your way of thinking..
    U go buy a gallon of milk... Drink only 2 glasses and return it before it expires.. u should get your money back?...
    Also.. exactly u paid for them.. they are yours... Use them...
    Other people that didnt use any got their refunds..
    I bought it to mainly use it in 8.1... but ok... I asked the support to addresses a problem that came with 8.1 delay.

    With you think that I'm wrong... Good for you

    I bought different items to use in many parts of the game... Team revives are not a smart choice for EOP... It's not a gallon of milk dude.
    U bought a deal, a package.. u cant return part of it...
    They can handle the expiration... They just don't wanna spent time and money with that... They prefer that we spent ours.

  • EggsandbaconEggsandbacon Member Posts: 44 ★
    And now we know why I
    request for an energy exchange was ignored
Sign In or Register to comment.